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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds Rocks. Great customer service. Great website with a huge, pretty much endless selection of gear and excellent no interest payment plans... what could be better? I've been a zZounds customer for years. Thank you for the great service zZounds." - customer on April 29, 2019
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Ibanez AW54 Artwood Acoustic Guitar
Ibanez AW54 Artwood Acoustic Guitar
(7)
New from $199.99 SAVE 33%
or 6 payments
of $33.34
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In Stock
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Traditional yet modern, this mahogany acoustic guitar produces rich, open tones -- made possible by its breathable open pore natural finish. Learn more...
Ibanez Powerpad 541 Series Acoustic Guitar Bag
Ibanez Powerpad 541 Series Acoustic Guitar Bag
(1)
New from $52.95 SAVE 20%
Play as you Pay®
on orders $59.00+ details
In Stock
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Transport your favorite acoustic guitar in style with an Ibanez Powerpad 541 gig bag, featuring smart designs and color choices in polyester and suede. Learn more...
Ibanez AEG10LEII Acoustic-Electric Guitar, Left-Handed
Ibanez AEG10LEII Acoustic-Electric Guitar, Left-Handed
(5)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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The small body of this left-handed acoustic guitar lets you really dig in, while the Fishman Sonicore pickup creates a transparent tone when you plug in. Learn more...
Ibanez AC240 Artwood Acoustic Guitar
Ibanez AC240 Artwood Acoustic Guitar
(7)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
This traditional, yet modern mahogany acoustic guitar produces a warm, clear tone. This is made possible by its open pore natural finish. Learn more...
Ibanez AE245L Acoustic-Electric Guitar, Left-Handed
Ibanez AE245L Acoustic-Electric Guitar, Left-Handed
(2)
New from $529.99 SAVE 33%
or 8 payments
of $66.25
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Lefties, make your gigs come alive with the AE245L. This acoustic features a scalloped X-brace design to let the top vibrate freely for clear projection. Learn more...
Ibanez Artwood AC388 Acoustic Guitar
Ibanez Artwood AC388 Acoustic Guitar
(1)
New from $499.99 SAVE 33%
or 8 payments
of $62.50
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A solid rosewood top, back and sides gives this Ibanez Artwood AC388 acoustic a wide dynamic sound with smooth highs, pronounced mids and a deep low end. Learn more...
Ibanez AEG10C Hardshell Case for AEG Series Acoustic Guitars
Ibanez AEG10C Hardshell Case for AEG Series Acoustic Guitars
New from $109.95 SAVE 38%
or 6 payments
of $18.33
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Fit your AEG snuggly in this Ibanez hard-shell case. It is made to specifically fit the unique design of the popular line of Ibanez acoustics. Learn more...
Ibanez Artwood AC340 Grand Concert Acoustic Guitar
Ibanez Artwood AC340 Grand Concert Acoustic Guitar
(2)
New from $299.99 SAVE 33%
or 8 payments
of $37.50
details
In Stock
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Beginners and advanced players alike will appreciate the tone produced from the all-mahogany construction of the AC340, as well as the attractive price. Learn more...
Ibanez IJV50 Jumpstart Acoustic Guitar Package
Ibanez IJV50 Jumpstart Acoustic Guitar Package
New from $149.99 SAVE 33%
or 6 payments
of $25.00
details
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Get a guitar plus all the extras. The Ibanez Jumpstart IJV50 acoustic package includes a guitar, tuner, and more -- so you can start playing right away. Learn more...
Ibanez EWP14OPN Piccolo Acoustic Guitar
Ibanez EWP14OPN Piccolo Acoustic Guitar
(1)
New from $169.99 SAVE 33%
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of $28.34
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Small in size, but big in sound, the Ibanez EWP14OPN Piccolo acoustic guitar is great for young performers or musicians on-the-go. Learn more...
Ibanez PN1 Parlor Acoustic Guitar
Ibanez PN1 Parlor Acoustic Guitar
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New from $149.99 SAVE 33%
or 6 payments
of $25.00
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Revisit classic blues and folk with this affordable spruce-topped and sapele-bodied parlor guitar from Ibanez. Its short scale makes it a breeze to play. Learn more...
Ibanez AC100C Hardshell Case for AC10 and Talman Guitars
Ibanez AC100C Hardshell Case for AC10 and Talman Guitars
(2)
New from $118.95 SAVE 33%
or 6 payments
of $19.83
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Protect your AC10 or Talman guitars with this hard-shell case, designed specifically to fit these unique Ibanez designs. Learn more...
Ibanez PN15 Parlor Acoustic Guitar
Ibanez PN15 Parlor Acoustic Guitar
(5)
New from $149.99 SAVE 33%
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of $25.00
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This parlor-sized steel-string offers vintage looks, easy playability, and snappy tones for a wide range of guitarists. Learn more...
Ibanez PF15 Acoustic Guitar
Ibanez PF15 Acoustic Guitar
New from $179.99 SAVE 33%
or 6 payments
of $30.00
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This Ibanez PF15's dreadnought body shape is made up of a spruce top and sapele back and sides for a robust sound that's perfect for players of all levels. Learn more...
Ibanez PF2MH Performance 3/4-Size Acoustic Guitar (with Gig Bag)
Ibanez PF2MH Performance 3/4-Size Acoustic Guitar (with Gig Bag)
(2)
New from $129.99 SAVE 33%
or 6 payments
of $21.67
details
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Also referred to as the "mini-dread", the Ibanez PF2MH is a great guitar for children, traveling musicians, or street performers because of its small size. Learn more...
Ibanez AVD10 Artwood Acoustic Guitar
(2)
New from $599.99 SAVE 33%
or 12 payments
of $50.00
details
Only 1 Left!
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The Ibanez AVD10 sports a vintage, broken-in look thanks to its thermo-aged Sitka spruce top, cultured maple bridge and open-gear tuners. Learn more...
Ibanez PF1512 Dreadnought Acoustic Guitar, 12-String
Ibanez PF1512 Dreadnought Acoustic Guitar, 12-String
(6)
New from $199.99 SAVE 33%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
Strum or finger-pick this classic 12-string acoustic dreadnought and you'll get a warm, clear, and robust sound -- for a reasonable price. Learn more...
Ibanez PF12MH Performer Acoustic Guitar
Ibanez PF12MH Performer Acoustic Guitar
(2)
New from $179.99 SAVE 33%
or 6 payments
of $30.00
details
In Stock
Free 2-Day Shipping
Modeled on acoustic classics of yore, the PF12MH is a sapele dreadnought with bass-focused tone -- a great entry-level guitar for practice or performance. Learn more...
Ibanez AVN11 Artwood Vintage Parlor Acoustic Guitar
Ibanez AVN11 Artwood Vintage Parlor Acoustic Guitar
New from $499.99 SAVE 33%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The parlor size, thermo-aged solid caucasian spruce top and satin-finished mahogany soft-V neck of the Ibanez AVN11 give it a true vintage vibe and feel. Learn more...
Ibanez EWP32FM Piccolo Acoustic Guitar
Ibanez EWP32FM Piccolo Acoustic Guitar
(1)
New from $199.99 SAVE 33%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
Similar in size to a baritone ukulele, the Ibanez EWP32FM is a piccolo guitar, tuned up to A that is perfect for travel or strumming around the house. Learn more...
1 - 20 of 38
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!