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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is extremely flexible and the staff is very friendly. The buying experience and customer service are always great." - customer on April 28, 2019
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Gibson 2019 J-45 Studio Acoustic-Electric Guitar (with Case)
Gibson 2019 J-45 Studio Acoustic-Electric Guitar (with Case)
(2)
New from $1,499.00 SAVE 29%
or 18 payments
of $83.28
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In Stock
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With an incredible dynamic range, warm midrange and a tight, punchy low end, this Gibson 2019 J-45 Studio delivers a full, balanced round-shoulder sound. Learn more...
Gibson 2019 L-00 Studio Acoustic-Electric Guitar (with Case)
Gibson 2019 L-00 Studio Acoustic-Electric Guitar (with Case)
(2)
New from $1,499.00 SAVE 29%
or 18 payments
of $83.28
details
In Stock
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Built with walnut back and sides, the Gibson 2019 L-00 Studio features an LR Baggs VTC pickup for electric/acoustic operation in studio or on stage. Learn more...
Gibson 2019 Hummingbird Studio Acoustic-Electric Guitar (with Case)
Gibson 2019 Hummingbird Studio Acoustic-Electric Guitar (with Case)
New from $1,999.00 SAVE 22%
Like New $1,674.00 SAVE 40%
or 18 payments
of $111.06
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In Stock
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Gibson captures the authentic sound and feel of a Hummingbird at a price anyone can love. Beautiful walnut back and sides project a clear, balanced tone. Learn more...
Gibson 2019 J-45 Standard Acoustic-Electric Guitar (with Case)
Gibson 2019 J-45 Standard Acoustic-Electric Guitar (with Case)
New from $2,749.00 SAVE 22%
or 18 payments
of $152.73
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In Stock
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As Gibson's flagship acoustic, the J-45 has been heard on the biggest stages and in the best studios. The spruce and mahogany tonewoods project robust tones. Learn more...
Gibson 2019 Hummingbird Standard Acoustic-Electric Guitar (with Case)
Gibson 2019 Hummingbird Standard Acoustic-Electric Guitar (with Case)
New from $3,849.00 SAVE 22%
or 18 payments
of $213.84
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In Stock
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The iconic look and sound of the Hummingbird sings for 2019. This square-shouldered beauty features a Sitka spruce top and familiar illustrated pickguard. Learn more...
Gibson 2019 J-200 Standard Jumbo Acoustic-Electric Guitar (with Case)
Gibson 2019 J-200 Standard Jumbo Acoustic-Electric Guitar (with Case)
New from $4,699.00 SAVE 22%
or 18 payments
of $261.06
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Only 2 Left!
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Strum a 2019 Gibson J-200 and you'll know why they call it "Jumbo." Solid maple back and sides and hand-scalloped x-bracing yield a robust tone. Learn more...
Gibson SJ-200 Studio Special Rosewood Acoustic-Electric Guitar (with Case)
Gibson SJ-200 Studio Special Rosewood Acoustic-Electric Guitar (with Case)
New from $3,699.00 SAVE 30%
or 18 payments
of $205.50
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In Stock
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With its crisp Sitka spruce top, gorgeous chocolate-colored rosewood back and sides, and LR Baggs VTC electronics, this SJ-200 is ready to take on anything. Learn more...
Gibson 2019 SJ-200 Studio Jumbo Acoustic-Electric Guitar (with Case)
Gibson 2019 SJ-200 Studio Jumbo Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 22%
or 18 payments
of $166.62
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Only 2 Left!
Free 2-Day Shipping
This beautiful Gibson 2019 SJ-200 Studio jumbo acoustic is a high-performance cousin of the SJ-200 "king of the flat-tops," based on the same iconic design. Learn more...
Gibson 2019 J-45 Walnut Acoustic-Electric Guitar (with Case)
Gibson 2019 J-45 Walnut Acoustic-Electric Guitar (with Case)
(1)
New from $1,799.00 SAVE 28%
or 18 payments
of $99.95
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This 2019 J-45 sports a slimmer body depth and a modern Advanced Response neck profile for supreme playability in any position on its two-piece maple neck. Learn more...
Gibson 2019 Songwriter Acoustic-Electric Guitar (with Case)
Gibson 2019 Songwriter Acoustic-Electric Guitar (with Case)
New from $2,399.00 SAVE 22%
or 18 payments
of $133.28
details
In Stock
Free 2-Day Shipping
Look and sound amazing on any stage with this 2019 Songwriter model. Rosewood back and sides complement the Sitka spruce top for an articulate, punchy tone. Learn more...
Gibson 2018 Hummingbird 12-String Acoustic-Electric Guitar (with Case)
Gibson 2018 Hummingbird 12-String Acoustic-Electric Guitar (with Case)
(1)
New from $3,449.00 SAVE 34%
Like New $3,059.00 SAVE 41%
or 18 payments
of $191.62
details
Only 2 Left!
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This version of the 2018 Hummingbird doubles the fun of playing a traditional model, combining the original classic look with the rich chime of a 12-string. Learn more...
Gibson 2019 Hummingbird Rosewood Acoustic-Electric Guitar (with Case)
Gibson 2019 Hummingbird Rosewood Acoustic-Electric Guitar (with Case)
New from $2,499.00 SAVE 22%
or 18 payments
of $138.84
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In Stock
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With a solid Sitka spruce top, rosewood back and sides, and a mahogany neck with Richlite fingerboard, this 2019 Hummingbird resonates with rich, even tone. Learn more...
Gibson Limited Edition J-45 Mahogany Acoustic-Electric Guitar (with Case)
Gibson Limited Edition J-45 Mahogany Acoustic-Electric Guitar (with Case)
New from $2,399.00 SAVE 28%
or 18 payments
of $133.28
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Only 2 Left!
Free Ground Shipping Free Ground Shipping
Enjoy the familiar feel of a J-45 with the nuanced tone of an all-mahogany body. The rich warmth produced by the tonewood sounds amazing in any situation. Learn more...
Gibson 2019 J-15 Dreadnought Acoustic-Electric Guitar (with Case)
Gibson 2019 J-15 Dreadnought Acoustic-Electric Guitar (with Case)
New from $1,749.00 SAVE 29%
or 18 payments
of $97.17
details
In Stock
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Jam-packed with iconic Gibson acoustic tone, the J-15 is a powerhouse guitar at a fantastic price. An LR Baggs Element pickup helps you sound great anywhere. Learn more...
Gibson Exclusive Songwriter Stage Pro Acoustic-Electric Guitar (with Case)
Gibson Exclusive Songwriter Stage Pro Acoustic-Electric Guitar (with Case)
New from $2,499.00 SAVE 39%
or 18 payments
of $138.84
details
In Stock
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Get inspired by this beautiful limited-run Gibson Songwriter Stage Pro, crafted from figured walnut and solid spruce with Stage Pro Element electronics. Learn more...
Gibson 2019 Songwriter Cutaway Acoustic-Electric Guitar (with Case)
Gibson 2019 Songwriter Cutaway Acoustic-Electric Guitar (with Case)
New from $3,099.00 SAVE 22%
or 18 payments
of $172.17
details
Only 2 Left!
Free 2-Day Shipping
With clear tone and a comfortable feel, this Songwriter also adds a cutaway to reach the highest frets. A Sitka spruce top projects a lively, complex sound. Learn more...
Gibson Limited Edition 2018 Hummingbird Supreme Avant Garde Acoustic-Electric Guitar (with Case)
Gibson Limited Edition 2018 Hummingbird Supreme Avant Garde Acoustic-Electric Guitar (with Case)
New from $3,139.00 SAVE 33%
Like New $2,634.00 SAVE 44%
or 18 payments
of $174.39
details
Only 2 Left!
Free 2-Day Shipping
You need to get your hands on a different sort of Hummingbird. The Supreme Avant Garde model features a Sitka spruce and rosewood body for unmatched clarity. Learn more...
Gibson 2019 Hummingbird Mahogany Acoustic-Electric Guitar (with Case)
Gibson 2019 Hummingbird Mahogany Acoustic-Electric Guitar (with Case)
New from $2,299.00 SAVE 22%
or 18 payments
of $127.73
details
In Stock
Free 2-Day Shipping
With a solid Sitka spruce top, mahogany back and sides, and a mahogany neck with rosewood fingerboard, this 2019 Hummingbird produces a rich, varied tone. Learn more...
Gibson 2019 J-45 Rosewood Acoustic-Electric Guitar (with Case)
Gibson 2019 J-45 Rosewood Acoustic-Electric Guitar (with Case)
New from $2,199.00 SAVE 22%
or 18 payments
of $122.17
details
In Stock
Free 2-Day Shipping
With a slimmer body depth, LR Baggs Element pickup and an Advanced Response maple neck, this 2019 J-45 gives a modern take on the classic Gibson workhorse. Learn more...
Gibson 2019 Parlor Mahogany Acoustic-Electric Guitar (with Case)
Gibson 2019 Parlor Mahogany Acoustic-Electric Guitar (with Case)
New from $1,999.00 SAVE 22%
or 18 payments
of $111.06
details
In Stock
Free 2-Day Shipping
This Gibson 2019 Parlor Mahogany's unique design provides a gigantic tone unbecoming of its slim depth and compact body shape. Learn more...
1 - 20 of 34
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We'll wait on your money so you don't have to wait for your gear!

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!