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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The payment installments are a game changer for me. I love having the automatic withdrawals and not having to worry about having another credit line opened up." - Customer on September 9, 2019
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RocknRoller R2RT Multi-Cart
RocknRoller R2RT Multi-Cart
New from $99.99 SAVE 31%
or 6 payments
of $16.67
details
In Stock
Free 2-Day Shipping
Starting with a smooth ride on its R-Trac tires and expanding from 26"-39" in length, the RocknRoller R2RT multi-cart helps you haul anything up to 350 lbs. Learn more...
RocknRoller Multi-Cart Equipment Cart with R-Trac Wheels
RocknRoller Multi-Cart Equipment Cart with R-Trac Wheels
New from $119.99 SAVE 27%
or 6 payments
of $20.00
details
In Stock
Free 2-Day Shipping
Transport your gear smarter with this equipment cart from RocknRoller. The Multi-Cart transforms into 8 configurations to accommodate just about any rig. Learn more...
RocknRoller R18RT Mega Plus Cart
RocknRoller R18RT Mega Plus Cart
(1)
New from $319.99 SAVE 23%
or 8 payments
of $40.00
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In Stock
Free Ground Shipping Free Ground Shipping
Add the R18RT to your arsenal and make moving heavy equipment a cinch. It boasts super-wide casters, custom cushioning wheels, and rugged steel tubes. Learn more...
RocknRoller R12RT Stealth All-Terrain Multi-Cart
RocknRoller R12RT Stealth All-Terrain Multi-Cart
New from $269.99 SAVE 27%
or 6 payments
of $45.00
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In Stock
Free 2-Day Shipping
Get the flagship multi-cart from RocknRoller! The RocknRoller Stealth multi-cart offers an all-terrain design, R-Trac tires, and an 8-in-1 configuration. Learn more...
RocknRoller R14G Mega Ground Glider Multi-Cart
New from $299.99 SAVE 24%
Like New $254.95 SAVE 36%
or 8 payments
of $37.50
details
Only 1 Left!
Free 2-Day Shipping
Got a lot of gear to move? The ultra-versatile RocknRoller R14G Mega Ground Glider can transform in 8 different ways and hold up to 700 lbs! Learn more...
RocknRoller R16RT Max Wide Cart
RocknRoller R16RT Max Wide Cart
(3)
New from $289.99 SAVE 21%
or 6 payments
of $48.34
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In Stock
Free Ground Shipping Free Ground Shipping
Move your heaviest, largest equipment with ease. The R16RT folds into 8 different positions and its R-Trac Wide wheels glide smoothly over rough terrain. Learn more...
RocknRoller R2G Micro Glider Multi-Cart
RocknRoller R2G Micro Glider Multi-Cart
New from $129.99 SAVE 31%
or 6 payments
of $21.67
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In Stock
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Built to move massive amounts of gear quickly, the RocknRoller micro glider multi-cart has extension up to 39", no-flat rear wheels and 8 configurations. Learn more...
RocknRoller RMH1 Mini Hand Truck
RocknRoller RMH1 Mini Hand Truck
New from $69.99 SAVE 17%
or 6 payments
of $11.67
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In Stock
Free 2-Day Shipping
Designed to save space -- and your back -- the RocknRoller RMH1 Mini Hand Truck is just what you need to help you transport your gear from gig to van. Learn more...
RocknRoller RBCB Flex-Straps
RocknRoller RBCB Flex-Straps
New from $17.99 SAVE 27%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Fit all your gear on your RocknRoller cart, and make sure it stays there with these wide RBCD Flex-Straps -- 3 times stronger than typical bungee cords. Learn more...
RocknRoller Handle Bag with Rigid Bottom
RocknRoller Handle Bag with Rigid Bottom
New from $69.99 SAVE 30%
or 6 payments
of $11.67
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In Stock
Free 2-Day Shipping
Slip this bag right over your RocknRoller Multi-Cart's handle. Mic stands, speaker stands, lighting gear, tripods, and more -- the Handle Bag can handle it! Learn more...
RocknRoller RWNGBLT2 Wing Bolts for Shelf Kit
RocknRoller RWNGBLT2 Wing Bolts for Shelf Kit
New from $5.99 SAVE 24%
Play as you Pay®
on orders $59.00+ details
Only 2 Left!
Free Ground Shipping Free Ground Shipping
The day will come when you find yourself without wing bolts for your RocknRoller shelves. Be prepared by stocking up on these wing bolts. Learn more...
RocknRoller Tool/Accessory Bag
RocknRoller Tool/Accessory Bag
New from $29.99 SAVE 25%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Don't sweat the small stuff. RocknRoller multi-pocket tool/accessory bags slide over your Multi-Cart's handles, so you can easily stash and organize it all. Learn more...
RocknRoller RSD10 Decking System
RocknRoller RSD10 Decking System
New from $53.99 SAVE 30%
Like New $44.95 SAVE 42%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Add this two-piece, carpeted deck to your rolling cart, and you will stop worrying about damaged gear and parts that might go missing. Learn more...
RocknRoller RSD6 Decking System for R6RT
New from $51.99 SAVE 23%
Play as you Pay®
on orders $59.00+ details
Only 1 Left!
Free 2-Day Shipping
Place this carpeted deck on your RocknRoller R6RT Mini Multi-Cart, and you can rest assured that nothing will slip through the cracks as you move your gear. Learn more...
RocknRoller RWNGBLT1 Undercarriage Wingbolt with Spring
RocknRoller RWNGBLT1 Undercarriage Wingbolt with Spring
New from $5.99 SAVE 24%
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on orders $59.00+ details
In Stock
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What would you do if your wingbolts popped out? Stock up on RocknRoller's 2-pack of wingbolts with springs, and you'll never have to worry. Learn more...
RocknRoller RSH6 Shelving System for R6
RocknRoller RSH6 Shelving System for R6
New from $47.99 SAVE 28%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
With its 200-pound capacity, this sturdy shelving kit transforms the Rock N Roller R6 Multi-Cart into a stable work area or display. Learn more...
Rock N Roller RSA-WAG2 Wagon Bag for R2 Carts
Rock N Roller RSA-WAG2 Wagon Bag for R2 Carts
New from $39.99 SAVE 33%
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on orders $59.00+ details
In Stock
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The Rock N Roller Wagon Bag is the perfect haul-it-all solution for R2 Multi Carts. Constructed from durable 600D polyester, the removable bag slides … Learn more...
RocknRoller RSD2 Carpeted Deck for R2RT
RocknRoller RSD2 Carpeted Deck for R2RT
New from $49.99 SAVE 19%
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
In order to ensure the safest transportation of your gear, place this carpeted deck on your RocknRoller R2RT Micro Multi-Cart. Learn more...
RocknRoller R14 Solid Deck for R14 R18 Multi-Carts
RocknRoller R14 Solid Deck for R14 R18 Multi-Carts
New from $84.99 SAVE 14%
Like New $74.95 SAVE 25%
or 6 payments
of $14.17
details
In Stock
Free 2-Day Shipping
Don't let smaller gear slip through the cracks. The carpeted RocknRoller R14 solid deck fits the R14 and R18 models and is easy to attach/detach. Learn more...
RocknRoller R6G Mini Ground Glider Multi-Cart
RocknRoller R6G Mini Ground Glider Multi-Cart
(1)
New from $189.99 SAVE 26%
or 6 payments
of $31.67
details
Coming Soon
Free Ground Shipping Free Ground Shipping
The RocknRoller R6G Mini cart can transform in eight different ways, so you can adjust it to fit your equipment-moving needs. It holds up to 500 lbs of gear! Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!