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  • Fri 7:30AM - 8:30PM
  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've gotten five guitars from zZounds in the last two years, and you can't do any better. Service is excellent and the Play As You Pay deal can't be beat!" - Customer on November 24, 2018
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Hagstrom Fantomen Electric Guitar
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New from $799.00 SAVE 33%
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of $66.59
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This elegantly asymmetrical mahogany solidbody Fantomen guitar is the result of collaboration between Hagstrom and Swedish rock 'n' roll giants, Ghost.... Learn more...
Hagstrom Tremar Viking Deluxe Electric Guitar
New from $799.99 SAVE 30%
or 12 payments
of $66.67
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The Tremar Viking pairs the thunderous tone of its twin HJ50 humbuckers with the smooth pitch-shifting action of its signature Tremar vibrato bridge.... Learn more...
Hagstrom Metropolis Spinster Electric Guitar
Hagstrom Metropolis Spinster Electric Guitar
New from $249.99 SAVE 66%
or 6 payments
of $41.67
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Lighten the load on your shoulder -- and your wallet -- with the Hagstrom Metropolis-S' lightweight design, percussive single-coil tone and small price tag.... Learn more...
Hagstrom Pat Smear Signature Electric Guitar
New from $769.99 SAVE 30%
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of $64.17
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An instrument worthy of the Foo Fighters and Nirvana guitarist, this Hagstrom Pat Smear signature model features Custom 58 pickups and sleek body contours.... Learn more...
Hagstrom Viking Electric Guitar
New from $566.95 SAVE 42%
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of $70.87
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A Hagstrom legend, the Viking delivers lightning-fast playability and bright, forward tone by way of an H-Expander truss rod and all-maple body construction.... Learn more...
Hagstrom Super Viking Electric Guitar
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With a 25.5" scale Canadian hard maple neck, this Hagstrom Super Viking makes drop-tuning a breeze, yet maintains its airy, semi-hollowbody resonance.... Learn more...
Hagstrom E19 Fantomen Electric Guitar Gig Bag
Hagstrom E19 Fantomen Electric Guitar Gig Bag
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This custom gig bag from Hagstrom perfectly fits the Fantomen electric guitar with plenty of padding plus a pouch for accessories.... Learn more...
Hagstrom Super Swede Electric Guitar
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With a 25.5" scale, the Super Swede offers a different feel from traditional, shorter scale single cutaway guitars, giving players the best of both worlds.... Learn more...
Hagstrom Fantomen Electric Guitar Hard Case
Hagstrom Fantomen Electric Guitar Hard Case
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of $25.00
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Your Fantomen is tricky to fit in most guitar cases. Why not go with this custom-fitted case by Hagstrom? Its deep plus interior keeps your axe in place.... Learn more...
Hagstrom Hardshell Case for Ultra Swede Electric Guitar
Hagstrom Hardshell Case for Ultra Swede Electric Guitar
New from $149.99 SAVE 28%
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of $25.00
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The case for your Ultra Swede should be ultra sweet -- like this official hardshell from Hagstrom, made from durable tan Tolex with a soft protective lining.... Learn more...
Hagstrom Gig Bag for Solidbody Electric Guitars
Hagstrom Gig Bag for Solidbody Electric Guitars
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of $16.67
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Made to be light yet protective, the Hagstrom electric gig bag features a comfortable carry handle, extra accessory pockets, and removable shoulder straps.... Learn more...
Hagstrom Hardshell Case for Swede and Super Swede Electric Guitars
Hagstrom Hardshell Case for Swede and Super Swede Electric Guitars
New from $149.99 SAVE 28%
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of $25.00
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In Stock
Protect your Swede in the plush-lined comfort and vintage style it deserves. This official Hagstrom case features reinforced seams and a form-fitting design.... Learn more...
Hagstrom Hardshell Case for Viking Electric Guitars
New from $149.99 SAVE 28%
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of $25.00
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Transport your Viking in style inside this hardshell case from Hagstrom, made with high grade plywood and a form-fitting plush interior for extra protection.... Learn more...
Hagstrom Swede Electric Guitar
New from $629.99 SAVE 30%
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of $52.50
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In Stock
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A carved top, 5-ply binding and pearl block inlays all contribute to the sharp looks of this Hagstrom Swede, backed up by the sound of Custom 58 humbuckers.... Learn more...
Hagstrom Retroscape H-IIN HB Electric Guitar
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of $54.09
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Only 2 Left!
Lovingly recreated and updated, the Hagstrom Retroscape H-IIN HB is a reissue of its '60s ancestor -- complete with the quirky switches and easy playability.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-179N. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 1/21. Deliveries to business addresses take place Monday through Friday.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!