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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The prices at zZounds are competitive, their customer service is excellent, and the payment plan is very convenient." - Customer on September 26, 2018
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Taylor T5z Custom Electric Guitar (with case)
(2)
New from $3,199.00 SAVE 15%
Like New $2,729.00 SAVE 28%
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Say hello to the T5z Custom, an impressive addition to the Taylor T5 family. Designed with electric players in mind, the T5z brings more of an electric guitar look a... Learn more...
Taylor 712ce Grand Concert Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 21%
or 12 payments
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Taylor's 712ce Grand Concert Acoustic-Electric Guitar takes the classic tonewood pairing of rosewood and spruce and conjure a rootsy Americana vibe.... Learn more...
Taylor 614ce V-Class Acoustic-Electric Guitar (with Case)
New from $3,499.00 SAVE 18%
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of $291.59
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The Taylor 614ce stands out as one of the most touch-sensitive models in the entire Taylor acoustic line. Whether you play fingerstyle arrangements or strum in alter... Learn more...
Taylor 714ce V-Class Acoustic-Electric Guitar (with Case)
New from $2,999.00 SAVE 21%
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A versatile instrument suitable for a range of musical applications, the Taylor Grand Auditorium 714ce V-Class acoustic-electric guitar boasts a rich and dynamic voi... Learn more...
Taylor 816ce Grand Symphony Acoustic-Electric Guitar (with Case)
New from $3,799.00 SAVE 23%
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The Taylor 816ce Acoustic-Electric Guitar features a Grand Symphony body shape which is ideal for strummers of all types, producing a rich, strong voice.... Learn more...
Taylor 814ce Deluxe V-Class Acoustic-Electric Guitar (with Case)
New from $3,999.00 SAVE 21%
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of $333.25
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This luxurious rosewood/spruce Taylor 814ce Deluxe V-Class Acoustic-Electric Guitar reaches new levels of performance thanks to our patented V-Class bracing.... Learn more...
Taylor 814ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
(2)
New from $3,599.00 SAVE 19%
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The addition of the Taylor 814ce-N to Taylor's easy-to-play nylon-string models in its flagship series speaks to the emergence of nylon tone as an increasingly popul... Learn more...
Taylor 712e GC 12-Fret Acoustic-Electric Guitar (with Case)
New from $3,049.00 SAVE 21%
Like New $2,094.00 SAVE 46%
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In Stock
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The revoiced 700 Series features Lutz spruce tops, Performance bracing, and protein glue, which together yield more overall volume and projection, with a strong fund... Learn more...
Taylor 814ce V-Class Acoustic-Electric Guitar (with Case)
New from $3,499.00 SAVE 22%
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of $291.59
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Coming Soon
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The flagship Taylor 814ce V-Class Acoustic-Electric Guitar now boasts even more sonic delights with the addition of our groundbreaking V-Class bracing architecture.... Learn more...
Taylor 814ceV Deluxe Grand Auditorium Acoustic-Electric Guitar, Left-Handed (with Case)
New from $3,999.00 SAVE 21%
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of $333.25
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This luxurious Left-Handed rosewood/spruce Taylor 814ceV Deluxe acoustic-electric Grand Auditorium reaches new levels of performance thanks to our patented V-Class b... Learn more...
Taylor 810e Deluxe Dreadnought Acoustic-Electric Guitar (with Case)
(2)
New from $3,899.00 SAVE 19%
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The Taylor 800 Deluxe Series features all the voicing enhancements and aesthetic refinements of Taylor's standard rosewood/spruce 800 Series, with three upgraded fea... Learn more...
Taylor 756ce Grand Symphony Acoustic-Electric Guitar (with Case)
New from $3,399.00 SAVE 23%
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This Taylor 756ce Grand Symphony Florentine Cutaway Acoustic-Electric Guitar unleashes a remarkably rich voice thanks to rosewood's sweeping tonal range and natural ... Learn more...
Taylor 752ce GC 12 Fret Limited Acoustic-Electric Guitar (with Case)
New from $3,199.00 SAVE 23%
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The Taylor 752ce is a Limited edition 12-string/12-fret cutaway Grand Concert featuring Indian rosewood back/sides, Lutz spruce top, and 700 Series specifications. A... Learn more...
Taylor 714ce-N Grand Auditorium Classical Nylon Acoustic-Electric Guitar (with Case)
(1)
New from $3,099.00 SAVE 20%
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of $258.25
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Part of Taylor's 700 Series rosewood guitars, the Taylor 714ce-N features a Sitka spruce top.... Learn more...
Taylor 712ce 12-Fret Grand Concert Acoustic-Electric Guitar (with Case)
New from $3,349.00 SAVE 22%
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This cutaway 12-fret Grand Concert delivers a playing experience that blends physical comfort with surprising warmth and tonal power for a compact body. The 12-fret ... Learn more...
Taylor 656ce Grand Symphony Acoustic-Electric Guitar, 12-String (with Case)
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Any 12-string player will appreciate the tonal clarity, balance and playability of Taylor's maple 12-string 656ce. The 656ce allows for quality projection, along wit... Learn more...
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800-zZounds (800-996-8637)
When you call, mention priority code 20Y-HPPG. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!