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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I have been a zZounds customer since 2016. I love their site and the pics and descriptions. They want you to know what you're buying. Very professional and very nice staff. I have my favorites. LOL!" - Customer on June 16, 2020
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Shure BLX288/PG58 Dual Handheld Wireless PG58 Microphone System
Shure BLX288/PG58 Dual Handheld Wireless PG58 Microphone System
New from $549.00 SAVE 19%
Like New $464.95 SAVE 32%
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With two PG58 handheld microphone transmitters and one dual-channel receiver, this dependable Shure wireless system is perfect for miking two vocalists. Learn more...
Shure SM57 Cardioid Dynamic Microphone
Shure SM57 Cardioid Dynamic Microphone
New from $99.00
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Own a time-tested legend: the Shure SM57 cardioid dynamic microphone. It's a worldwide favorite on drums, guitar amps, and more -- on stage or in the studio. Learn more...
Shure BLX288/SM58 Dual Channel SM58 Wireless Handheld Microphone System
Shure BLX288/SM58 Dual Channel SM58 Wireless Handheld Microphone System
New from $649.00 SAVE 19%
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Clear and reliable, the Shure BLX288/SM58 dual channel wireless microphone system delivers crisp, dynamic vocals with long-range coverage you can count on. Learn more...
Shure BLX14R/MX53 Wireless Headset Microphone System
Shure BLX14R/MX53 Wireless Headset Microphone System
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New from $549.00 SAVE 19%
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Great for presenters, Shure's BLX14R/MX53 wireless headset system is easy to use. With QuickScan, you can find an open frequency with just one touch. Learn more...
Shure MOTIV MV88 Digital Stereo Condenser Microphone for iOS
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New from $149.00 SAVE 19%
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Plug the MV88 stereo condenser straight into your iOS device, swivel the mic toward your source, and record in cardioid, bidirectional or middle/side stereo. Learn more...
Shure Motiv MV88 Plus Video Kit Stereo Condenser Microphone
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Record clean audio on your smartphone videos! Shure's MV88+ mic comes with a phone clamp, mini tripod, Lightning and USB-C cables, and 1/8" headphone output. Learn more...
Shure GLXD24R/B87A Wireless Handheld Microphone System
Shure GLXD24R/B87A Wireless Handheld Microphone System
New from $689.00 SAVE 19%
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Get the clarity of a Shure Beta 87A condenser mic, plus the freedom and reliability of GLX-D digital wireless. Includes Shure's SB902 rechargeable battery. Learn more...
Shure BLX14/P31 PGA31 Wireless Headset Microphone System
Shure BLX14/P31 PGA31 Wireless Headset Microphone System
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New from $299.00 SAVE 20%
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Shure makes wireless easy with the simple-to-set-up BLX wireless receiver, BLX bodypack and durable PGA31 headset microphone -- ideal for vocals and speech. Learn more...
Shure BLX14/CVL CVL Wireless Lavalier Microphone System
Shure BLX14/CVL CVL Wireless Lavalier Microphone System
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New from $299.00 SAVE 20%
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Performers or speakers who need mobility and free hands will find the perfect solution with this system. It picks up signal at distances of up to 300 feet. Learn more...
Shure AONIC 50 Wireless Noise-Cancelling Headphones
Shure AONIC 50 Wireless Noise-Cancelling Headphones
New from $399.00 SAVE 20%
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Shure AONIC 50 wireless headphones provide excellent audio fidelity, plus active noise cancellation, so nothing gets in the way of enjoying your music. Learn more...
Shure P3RA PSM300 Pro Wireless In-Ear Monitor Receiver
Shure P3RA PSM300 Pro Wireless In-Ear Monitor Receiver
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Add a wireless bodypack receiver to your Shure PSM300 in-ear monitor system. The P3RA receiver picks up 2 audio channels, for a stereo or dual-mono IEM mix. Learn more...
Shure BLX24/SM58 Handheld Wireless SM58 Microphone System
Shure BLX24/SM58 Handheld Wireless SM58 Microphone System
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New from $349.00 SAVE 19%
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With its QuickScan frequency selection and a powerful integrated SM58 mic capsule, the Shure BLX24/SM58 offers clear sound reproduction -- without wires. Learn more...
Shure GLXD14R/MX53 Wireless Headworn Microphone System
Shure GLXD14R/MX53 Wireless Headworn Microphone System
New from $749.00 SAVE 19%
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Perfect for presenters, this wireless system includes Shure's discreet MX153 earset mic, GLXD1 transmitter with rechargeable battery, and rackmount receiver. Learn more...
Shure SM48 Dynamic Vocal Microphone
Shure SM48 Dynamic Vocal Microphone
New from $48.95 SAVE 19%
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Need a handheld dynamic vocal microphone? Pick up the Shure SM48 -- a budget-priced version of the SM58, with a cardioid pattern and integrated pop filter. Learn more...
Shure MX153 Earset Headworn Condenser Microphone
Shure MX153 Earset Headworn Condenser Microphone
New from $218.00 SAVE 22%
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Wear the low-profile Shure MX153 over the ear for stunning speech reproduction. Ideal for corporate presenters, this microphone delivers exceptional clarity. Learn more...
Shure GLXD24/SM58 Digital Handheld Wireless SM58 Microphone System
Shure GLXD24/SM58 Digital Handheld Wireless SM58 Microphone System
(4)
New from $499.00 SAVE 20%
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Pair the legendary SM-58 microphone with Shure's smart LinkFreq technology and 16-hour battery life, and you've got one rock-solid 2.4 GHz wireless system. Learn more...
Shure BLX2/PG58 Handheld Wireless PG58 Microphone Transmitter
Shure BLX2/PG58 Handheld Wireless PG58 Microphone Transmitter
New from $139.00 SAVE 20%
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The Shure BLX2 transmitter plus a PG58 microphone capsule equals a handheld mic with adjustable gain control, easy frequency matching, and a 300-foot range. Learn more...
Shure MOTIV MVi Digital Audio Interface
Shure MOTIV MVi Digital Audio Interface
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Record an XLR microphone or 1/4" instrument to your USB or iOS Lightning device with this 24-bit audio interface. Built-in DSP modes help capture any source. Learn more...
Shure SM35 Cardioid Condenser Headset Microphone
Shure SM35 Cardioid Condenser Headset Microphone
(3)
New from $99.00 SAVE 19%
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The Shure SM35 headset microphone offers high gain before feedback with a tight cardioid pattern, and a comfortable, secure fit for active performers. Learn more...
Shure SRH1540 Closed-Back Headphones
Shure SRH1540 Closed-Back Headphones
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New from $499.00 SAVE 20%
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Mix in comfort with Shure's premium closed-back cans. The SRH1540s push out an impressive 5 Hz to 25 kHz range. Replacement earpads and cables are included. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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