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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I'm a long time satisfied zZounds customer. zZounds payment plans are easy on my wallet and they ship free and fast!" - Customer on September 27, 2018
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Martin HD-28 Redesign 2018 Acoustic Guitar (with Case)
New from $3,029.00 SAVE 20%
Like New $2,579.00 SAVE 32%
or 12 payments
of $252.42
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The redesigned Martin HD-28 features East Indian rosewood back and sides, Sitka top with aging toner, scalloped bracing, open gear butterbean tuners, old style heads... Learn more...
Martin HD28V Acoustic Guitar (with Case)
(2)
New from $3,699.00 SAVE 21%
Like New $3,149.00 SAVE 32%
or 12 payments
of $308.25
details
In Stock
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The Vintage series Martin HD28V acoustic guitar with Herringbone trim features East Indian rosewood back & sides, a Sitka spruce top, forward shifted scalloped X bra... Learn more...
Martin 000-28EC Eric Clapton Auditorium Acoustic Guitar (with Case)
New from $3,759.00 SAVE 21%
Like New $3,199.00 SAVE 33%
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In recognition of Eric Clapton's unparalleled stature in the music industry, Martin introduced this incredible instrument in 1996. Since then, it has become one of t... Learn more...
Martin OM-35E Orchestra Acoustic-Electric Guitar (with Case)
New from $3,199.00 SAVE 20%
or 12 payments
of $266.59
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A small bodied guitar that produces a remarkably full sound, the Martin OM-35E Orchestra Acoustic-Electric Guitar adds a stage ready non-cutaway OM to our Standard S... Learn more...
Martin 2018 OM-28 Redesign Acoustic Guitar (with Case)
(1)
New from $3,029.00 SAVE 20%
or 12 payments
of $252.42
details
Only 2 Left!
Free 2-Day Shipping
The Martin OM-28 features East Indian rosewood back & sides, Sitka top with aging toner, scalloped bracing, open gear butterbean tuners, old style headstock logo, hi... Learn more...
Martin 00-28 Redesign 2018 Acoustic Guitar (with Case)
New from $2,579.00 SAVE 20%
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of $214.92
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Free Ground Shipping Free Ground Shipping
The 2018 Martin 00-28 features East Indian rosewood back & sides, Sitka top with aging toner, open-gear butterbean tuners, old-style headstock logo, high performance... Learn more...
Martin D-35E Dreadnought Acoustic-Electric Guitar (with Case)
New from $3,399.00 SAVE 20%
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Known for its strong bass response, the Martin D-35E and D-35EZ dreadnought acoustic-electric guitar features a three-piece back and a bound fingerboard. The D-35 ad... Learn more...
Martin HD-28E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $3,659.00 SAVE 20%
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of $304.92
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Free Ground Shipping Free Ground Shipping
The Martin HD-28E Retro is a modern re-creation of the classic herringbone Dreadnought. Channeling legends like Hank Williams, this guitar carries a distinct prestig... Learn more...
Martin D-35E Retro Acoustic-Electric Guitar (with Case)
New from $3,659.00 SAVE 20%
Like New $3,119.00 SAVE 32%
or 12 payments
of $304.92
details
Only 2 Left!
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With electronic imaging contributed from a 1967 vintage D-35 "donor" guitar, the D-35E Retro's resulting acoustic as well as amplified tone is projective, balanced a... Learn more...
Martin OM-28E Acoustic-Electric Guitar with LR Baggs Anthem (and Case)
New from $3,159.00 SAVE 21%
or 12 payments
of $263.25
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Coming Soon
Free Ground Shipping Free Ground Shipping
Born for jazz clubs and blues haunts, the Martin OM-28E acoustic-electric offers a versatile sound you can't put down.... Learn more...
Martin 000-28 Redesign 2018 Acoustic Guitar (with Case)
New from $3,029.00 SAVE 20%
or 12 payments
of $252.42
details
Coming Soon
Free Ground Shipping Free Ground Shipping
The redesigned Martin 000-28 features East Indian rosewood back & sides, Sitka top with aging toner, scalloped bracing, open gear butterbean tuners, old style headst... Learn more...
Martin HD-28EZ Acoustic-Electric Guitar with LR Baggs Anthem (and Case)
New from $3,159.00 SAVE 21%
or 12 payments
of $263.25
details
Coming Soon
Free Ground Shipping Free Ground Shipping
The biggest sound in rock, country, and bluegrass just got bigger with the Martin HD-28EZ Acoustic-Electric Guitar.... Learn more...
Martin OMJM John Mayer Special Edition Acoustic-Electric Guitar (with Case)
(4)
New from $3,759.00 SAVE 21%
or 12 payments
of $313.25
details
Coming Soon
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Like its predecessor, the OMJM John Mayer Special Edition features a top of Engelmann spruce and back and sides of East Indian rosewood for warm, rich tone. Scallope... Learn more...
Martin OM-28E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $3,659.00 SAVE 20%
Like New $3,119.00 SAVE 32%
or 12 payments
of $304.92
details
Only 1 Left!
Free 2-Day Shipping
A modern re-creation of the classic Orchestra model, the Martin OM-28E Retro is ideal for the guitarist who enjoys fingerstyle techniques. The OM-28E Retro carries a... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!