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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds payments are flexible, and I've never had any issues with shipping. Been a customer for years." - Customer on March 1, 2019
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Martin 2017 D-28 Dreadnought Acoustic Guitar (with Case)
Martin 2017 D-28 Dreadnought Acoustic Guitar (with Case)
New from $2,699.00 SAVE 20%
Like New $2,299.00 SAVE 32%
or 18 payments
of $149.95
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An enduring classic that has traversed generations of players and genres, the 2017 Martin D-28 is updated for a modern playing feel with no tonal compromise.... Learn more...
Martin D-18 Dreadnought Acoustic Guitar (with Case)
New from $2,459.00 SAVE 20%
or 18 payments
of $136.62
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Hear the rich, resonant tones of the D-18 dreadnought. An American classic, this Martin features a genuine mahogany body and solid black ebony fretboard.... Learn more...
Martin CEO7 Sloped Shoulder 00 14-Fret Acoustic Guitar (with Case)
(1)
New from $2,629.00 SAVE 20%
Like New $2,239.00 SAVE 32%
or 18 payments
of $146.06
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The Martin CEO7 is a comfortable, 00-shaped short-scale guitar that fits nicely in your arms and delivers a powerful yet well-balanced tone.... Learn more...
Martin Authentic Lifespan 2.0 Treated Phosphor Bronze Acoustic Guitar Strings
Martin Authentic Lifespan 2.0 Treated Phosphor Bronze Acoustic Guitar Strings
New from $12.99
Play as you Pay®
on orders $59.00+ details
In Stock
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Keep your acoustic guitar sounding as pristine as possible. Martin's Lifespan 2.0 strings feature a special coating keeping them resistant to dirt and oil.... Learn more...
Martin HD-28EZ Acoustic-Electric Guitar with LR Baggs Anthem (and Case)
New from $3,159.00 SAVE 21%
Like New $2,689.00 SAVE 32%
or 18 payments
of $175.50
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Martin's HD-28EZ reimagines the classic dreadnought with scalloped, forward-shifted bracing for huge tone amplified by brilliant LR Baggs Anthem electronics.... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
(2)
 
Like New $2,439.00
Only 1 Left!
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Based off a vintage acoustic straight from Martin's museum, the 000-18E Retro has a timeless look that's modernized with the addition of Fishman electronics.... Learn more...
Martin D18 Acoustic Guitar, Left-Handed (with Case)
(1)
New from $2,459.00 SAVE 20%
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of $136.62
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Left-handed players, look no further than this Martin D-18, beautifully constructed from solid Sitka spruce and genuine mahogany for dense dreadnought tone.... Learn more...
Martin Suede Guitar Strap
Martin Suede Guitar Strap
(1)
New from $33.95
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on orders $59.00+ details
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Match your Martin's timeless style by wearing this comfortable, 2.5" wide suede Martin guitar strap.... Learn more...
Martin 12C345 14-Fret Dreadnought Hardshell Acoustic Guitar Case
Martin 12C345 14-Fret Dreadnought Hardshell Acoustic Guitar Case
New from $149.95 SAVE 25%
or 6 payments
of $25.00
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In Stock
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Protect your favorite 14-fret dreadnought with this durable case. Featuring a green plush interior, this case will keep your acoustic snug and scratch-free.... Learn more...
Martin 2018 M-36 Redesign Acoustic Guitar (with Case)
(1)
New from $2,859.00 SAVE 20%
or 18 payments
of $158.84
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Enjoy the smooth feel of this M-36's satin-finished, high performance neck and the rich tone provided by East Indian rosewood and Sitka spruce construction.... Learn more...
Martin D-18E Retro Acoustic-Electric Guitar (with Case)
Martin D-18E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $2,859.00 SAVE 20%
or 18 payments
of $158.84
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Get the traditional tone of a Martin dreadnought. The D-18E Retro offers classic Martin performance with the addition of Fishman F1 Aura Plus electronics.... Learn more...
Martin MTCN160 Titanium Core Acoustic Strings
Martin MTCN160 Titanium Core Acoustic Strings
New from $39.99
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Constructed with a titanium core wire for supreme strength, intonation and consistency, these Martin strings are built to last and resist corrosion.... Learn more...
Martin 2018 D-35 Redesign Acoustic Guitar (with Case)
Martin 2018 D-35 Redesign Acoustic Guitar (with Case)
New from $2,899.00 SAVE 21%
or 18 payments
of $161.06
details
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This redesigned Martin D-35 features an East Indian rosewood back and sides, topped with an aging toner-treated Sitka spruce top for a tastefully aged look.... Learn more...
Martin 00018 Acoustic Guitar (with Case)
Martin 00018 Acoustic Guitar (with Case)
(1)
New from $2,459.00 SAVE 20%
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of $136.62
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Enjoy a warm midrange coupled with articulate highs on this 000-18. This 24.9" short-scale guitar features a solid Sitka top with mahogany back and sides.... Learn more...
Martin 12C0091 Little Martin Hardshell Case
Martin 12C0091 Little Martin Hardshell Case
New from $149.95 SAVE 25%
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of $25.00
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Keep your Little Martin safe within a plush-lined, 3-ply laminated wood shell case, trimmed with sleek black-on-black tolex and brass-plated hardware.... Learn more...
Martin Ball Glove Leather Guitar Strap
Martin Ball Glove Leather Guitar Strap
New from $48.95
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on orders $59.00+ details
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Made to feel just as snug as your old favorite baseball glove, the Martin Ball Glove leather guitar strap will also give you a rustic look.... Learn more...
Martin GPC-18E Grand Performance Acoustic-Electric Guitar (with Case)
Martin GPC-18E Grand Performance Acoustic-Electric Guitar (with Case)
New from $2,899.00 SAVE 21%
or 18 payments
of $161.06
details
Coming Soon
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With its comfortable Performing Artist neck taper and Fishman Aura VT Enhance electronics, the Martin GPC-18E is a great guitar for singer-songwriters.... Learn more...
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
(1)
 
Like New $2,864.00
Only 1 Left!
Free 2-Day Shipping
This is Martin's modern take on a classic. With its orchestra-size body and Fishman Aura pickup/preamp system, the OMC-28 guitar creates a full, warm sound.... Learn more...
Martin DSTG Gloss Acoustic Guitar (with Gig Bag)
(1)
New from $2,069.00 SAVE 26%
Like New $1,499.00 SAVE 46%
or 18 payments
of $114.95
details
Only 1 Left!
Free 2-Day Shipping
Built in Nazareth, PA with premium features like forward-shifted braces and an ebony fingerboard and bridge, this DSTG is a sonically complex dreadnought.... Learn more...
Martin DC-35E Dreadnought Acoustic-Electric Guitar (with Case)
 
Like New $2,899.00
Only 1 Left!
Free 2-Day Shipping
Boasting a solid Sitka spruce top and East Indian rosewood back and sides, the DC-35E is a powerful guitar, supplemented by the Aura VT Enhance electronics.... Learn more...
1 - 20 of 23
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!