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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "The prices at zZounds are competitive, their customer service is excellent, and the payment plan is very convenient." - Customer on September 26, 2018
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Martin HD-28 Redesign 2018 Acoustic Guitar (with Case)
New from $3,029.00 SAVE 20%
Like New $2,579.00 SAVE 32%
or 12 payments
of $252.42
details
Only 2 Left!
Free 2-Day Shipping
The redesigned Martin HD-28 features East Indian rosewood back and sides, Sitka top with aging toner, scalloped bracing, open gear butterbean tuners, old style heads... Learn more...
Martin 2017 D-28 Dreadnought Acoustic Guitar (with Case)
New from $2,699.00 SAVE 20%
Like New $2,239.00 SAVE 34%
or 12 payments
of $224.92
details
In Stock
Free 2-Day Shipping
Sometimes innovation is in the details, and this is certainly true with Martin's re-imagined D-28. After nearly a century at the helm, and as the quintessential work... Learn more...
Martin D-18 Dreadnought Acoustic Guitar (with Case)
New from $2,459.00 SAVE 20%
Like New $2,099.00 SAVE 32%
or 12 payments
of $204.92
details
In Stock
Free 2-Day Shipping
Martin's Standard Series models have long been known for resonant warm tones, quality craftsmanship and tasteful styling. Standard Series guitars are owned and playe... Learn more...
Martin 2018 D-35 Redesign Acoustic Guitar (with Case)
New from $2,899.00 SAVE 21%
or 12 payments
of $241.59
details
Coming Soon
Free 2-Day Shipping
The redesigned Martin D-35 features East Indian rosewood back & sides, Sitka top with aging toner, forward shifted bracing, open gear butterbean tuners, old style he... Learn more...
Martin Model America 1 Dreadnought Acoustic Guitar (with Case)
New from $2,799.00 SAVE 20%
or 12 payments
of $233.25
details
In Stock
Free 2-Day Shipping
This Martin Model America 1 Dreadnought Acoustic Guitar is Made in the USA and based on Martin's legendary D-18. This guitar features all United States sourced woods... Learn more...
Martin CEO7 Sloped Shoulder 00 14-Fret Acoustic Guitar (with Case)
(1)
New from $2,629.00 SAVE 20%
Like New $2,239.00 SAVE 32%
or 12 payments
of $219.09
details
Only 1 Left!
Free 2-Day Shipping
CEO-7: Inspired by Martin's successful "Golden Era" 00 models that sparked guitar manufacturers to introduce their own models made popular by this body style, the CE... Learn more...
Martin D18 Acoustic Guitar, Left-Handed (with Case)
(1)
New from $2,459.00 SAVE 20%
or 12 payments
of $204.92
details
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Free Ground Shipping Free Ground Shipping
The left-handed Martin D-18 Dreadnought features a sleek, modern High Performance Neck for enhanced playability. It also features a Sitka spruce top and genuine maho... Learn more...
Martin OMC-28E Orchestra Acoustic-Electric Guitar (with Case)
(1)
 
Like New $2,804.00
Only 1 Left!
Free 2-Day Shipping
An Orchestra, acoustic-electric cutaway, the OMC-28E is crafted with solid Sitka spruce top, East Indian rosewood back and sides, black ebony fingerboard and bridge ... Learn more...
Martin HD28 Dreadnought Acoustic Guitar (with Case)
 
Like New $2,609.00
Only 1 Left!
Free 2-Day Shipping
The HD28 is a like a version of the D28 with a few slightly different features, such as scalloped bracing and a Zig Zag back inlay strip. Just like the D28, the HD28... Learn more...
Martin 2018 M-36 Redesign Acoustic Guitar (with Case)
New from $2,859.00 SAVE 20%
or 12 payments
of $238.25
details
Only 2 Left!
Free 2-Day Shipping
The Martin M-36 features East Indian rosewood back & sides, Sitka top with aging toner, forward shifted scalloped bracing, chrome enclosed tuners, old style headstoc... Learn more...
Martin D-18E Retro Acoustic-Electric Guitar (with Case)
(2)
New from $2,859.00 SAVE 20%
or 12 payments
of $238.25
details
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Free Ground Shipping Free Ground Shipping
The Martin D-18E Retro features a sleek, modern high-performance neck for enhanced playability. The D-18E Retro adds a Sitka spruce top to the mahogany back and side... Learn more...
Martin DC-35E Dreadnought Acoustic-Electric Guitar (with Case)
 
Like New $2,899.00
Only 1 Left!
Free 2-Day Shipping
A Sitka spruce top is paired with East Indian rosewood sides and three-piece back in a classic combination called the DC-35E. This acoustic-electric Dreadnought cuta... Learn more...
Martin 000-18E Retro Acoustic Guitar (with Case)
(2)
New from $2,859.00 SAVE 20%
Like New $2,439.00 SAVE 32%
or 12 payments
of $238.25
details
Only 2 Left!
Free 2-Day Shipping
The 000-18E Retro is an addition to the Retro series. Its based upon a beautiful 1940 14-fret 000-18 "donor" guitar from the Martin Museum collection with a 24.9" sh... Learn more...
Martin 018 Acoustic Guitar (with Case)
New from $2,459.00 SAVE 20%
Like New $2,099.00 SAVE 32%
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of $204.92
details
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Free 2-Day Shipping
A welcome addition to the Standard Series, the 0-18 has a scallop-braced Sitka spruce top with mahogany back and sides that serve as the foundation for this concert ... Learn more...
Martin 0018 Grand Concert Acoustic Guitar (with Case)
New from $2,459.00 SAVE 20%
Like New $2,104.00 SAVE 32%
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of $204.92
details
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The Martin 00-18 is an updated version of the popular 00-18V. A Sitka spruce top and mahogany back and sides are the foundation for this classic grand concert model.... Learn more...
Martin OM-28 Acoustic Guitar (with Case)
(3)
 
Like New $2,609.00
Only 1 Left!
Free 2-Day Shipping
Carrying a distinct vintage-inspired design and updated like the D-18 a few years ago, the Martin OM-28 offers many of the features found in the pre-WWII era guitars... Learn more...
Martin 00-28 Grand Concert Acoustic Guitar (with Case)
 
Like New $2,434.00
Only 1 Left!
Free 2-Day Shipping
A 14-fret Grand Concert sized guitar that packs a big sound. The 00-28 features a Sitka spruce top, East Indian rosewood back and sides, dovetail neck joint, a modif... Learn more...
Martin 00018 Acoustic Guitar (with Case)
(1)
New from $2,459.00 SAVE 20%
or 12 payments
of $204.92
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Carrying a distinct vintage-inspired design and updated like the Martin D-18 a few years ago, the redesigned 000-18 offers many of the features found in our pre-war ... Learn more...
Martin M36 Acoustic Guitar (with Case)
 
Like New $2,439.00
Only 1 Left!
Free 2-Day Shipping
Martin knows what you like from years of guitar craftsmanship. The Martin M36 features this knowledge by starting with a comfortable 0000 body shape and the ultra-pl... Learn more...
Martin GPCE Black Walnut Ambertone Grand Performance Acoustic-Electric Guitar
New from $2,099.00 SAVE 20%
or 12 payments
of $174.92
details
In Stock
Free 2-Day Shipping
The Martin GPCE Black Walnut acoustic-electric guitar is a limited-edition Grand Performance cutaway, finished with a gorgeous ambertone shaded top. It offers ultima... Learn more...
1 - 20 of 24
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!