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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has always treated me well and if there was an issue they have taken care of it. Purchased from zZounds many times and will continue to as long as the relationship continues on that course." - Customer on February 9, 2019
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Martin DRS1 Road Series Acoustic-Electric Guitar (with Case)
New from $759.00 SAVE 24%
or 12 payments
of $63.25
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In Stock
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Get Martin tone and playability for a nice price with the DRS1 guitar. Crafted with a solid sapele top, back, and sides, it's a workhorse acoustic-electric.... Learn more...
Martin 000-15M Acoustic Guitar (with Case)
New from $1,299.00 SAVE 21%
or 12 payments
of $108.25
details
In Stock
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Rich, warm, well-balanced tone without any harshness -- that's the sound you get from this solid-mahogany acoustic. And it's one of Martin's most affordable.... Learn more...
Martin 000-17 Acoustic Guitar (with Case)
(4)
New from $1,559.00 SAVE 22%
or 12 payments
of $129.92
details
In Stock
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With a Guatemalan rosewood fingerboard and bridge set elegantly against a satin finish, Martin's 000-17 looks and sounds the part of a well-loved classic.... Learn more...
Martin D15M Dreadnought Acoustic Guitar (with Case)
New from $1,299.00 SAVE 21%
Like New $1,109.00 SAVE 32%
or 12 payments
of $108.25
details
In Stock
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This Martin acoustic's all-solid-mahogany body will catch your eye -- and your ear, with its warm midrange and clear top end enhanced by A-frame X-bracing.... Learn more...
Martin GPCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 21%
Like New $1,279.00 SAVE 32%
or 12 payments
of $124.92
details
In Stock
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Experience the joy of plugging in and playing with this Martin acoustic-electric guitar. The Fishman electronics give you tone shaping capabilities and more.... Learn more...
Martin GPC-15ME Cutaway Acoustic-Electric Guitar (with Case)
(2)
New from $1,559.00 SAVE 22%
Like New $1,449.00 SAVE 27%
or 12 payments
of $129.92
details
In Stock
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Crafted from mahogany with a Grand Performance body shape and Fishman Matrix VT Enhance electronics, this GPC-15ME is ready to take the stage at any time.... Learn more...
Martin DCPA4 Performing Artist Series Acoustic-Electric Guitar
New from $1,499.00 SAVE 21%
or 12 payments
of $124.92
details
In Stock
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Get classic Martin tone on stage or in the studio with Martin's onboard intelligence. The F1 Anolog electronics give you tone shaping capabilities and more.... Learn more...
Martin D-15M StreetMaster Acoustic Guitar (with Gig Bag)
(1)
New from $1,399.00 SAVE 22%
or 12 payments
of $116.59
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In Stock
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Built from mahogany with Sitka spruce bracing, this StreetMaster D-15M comes with a beautifully distressed satin finish and an included soft gig bag case.... Learn more...
Martin GPCRSG Road Series Grand Performance Acoustic-Electric Guitar (with Case)
New from $1,299.00 SAVE 23%
or 12 payments
of $108.25
details
Only 1 Left!
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A comfortable taper neck, Grand Performance body shape, and mutenye wood body make this Martin Road Series acoustic-electric full-sounding and a joy to play.... Learn more...
Martin 000C Classical Acoustic-Electric Guitar (with Case)
(7)
New from $1,999.00 SAVE 20%
or 12 payments
of $166.59
details
Only 1 Left!
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Martin's take on the nylon-string classical guitar, the 000C acoustic-electric is crafted from solid Sitka spruce and sapele with a Fishman F1 Analog pickup.... Learn more...
Martin D16GT Dreadnought Acoustic Guitar (with Case)
New from $1,499.00 SAVE 23%
or 12 payments
of $124.92
details
In Stock
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A solid spruce top, solid mahogany back and sides, and scalloped X-bracing help the Martin D-16GT dreadnought acoustic guitar resonate with warm tone.... Learn more...
Martin BCPA4 Performing Artist Acoustic-Electric Bass (with Case)
(1)
New from $1,799.00 SAVE 18%
or 12 payments
of $149.92
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Only 1 Left!
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A Sitka spruce top and sapele back and sides give this 14-fret acoustic bass a crisp tone that sounds incredible through the built-in Fishman F1 pickup.... Learn more...
Martin 00L17 Acoustic Guitar (with Case)
(1)
New from $1,559.00 SAVE 22%
Like New $1,329.00 SAVE 33%
or 12 payments
of $129.92
details
In Stock
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Evoke tons of vintage mojo with the 00L17. With a satin finish on its mahogany back and sides and Sitka spruce top, this guitar produces focused woody tones.... Learn more...
Martin OMCPA4 Performing Artist Series Acoustic-Electric Guitar (with Case)
New from $1,499.00 SAVE 21%
or 12 payments
of $124.92
details
In Stock
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Complete with Fishman electronics, this versatile Martin acoustic-electric guitar is perfect for solo performance, on stage with a band, and in the studio.... Learn more...
Martin GPCPA4 Shaded Acoustic-Electric Guitar (with Case)
New from $1,599.00 SAVE 21%
Like New $1,369.00 SAVE 33%
or 12 payments
of $133.25
details
In Stock
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The Martin GPCPA4's shaded Sitka spruce top gives it an eye-catching look, while its Fishman F1 Analog electronics make it great for stage performance.... Learn more...
Martin DRSG Dreadnought Acoustic-Electric Guitar (with Case)
(3)
New from $1,149.00 SAVE 23%
or 12 payments
of $95.75
details
In Stock
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A dreadnought from the originators of the dreadnought. This DRSG features a Sitka spruce top and siris back and sides for crisp highs and a defined low end.... Learn more...
Martin 00-15M Acoustic Guitar (with Case)
New from $1,299.00 SAVE 21%
or 12 payments
of $108.25
details
In Stock
Free Ground Shipping Free Ground Shipping
Play like Robert Johnson or "Sonny Boy" Williamson with this blues-type guitar, reminiscent of small-bodied Martin acoustics of the 1930s.... Learn more...
Martin 000-13E Road Series Acoustic-Electric Guitar (with Soft Case)
New from $1,149.00 SAVE 23%
or 12 payments
of $95.75
details
In Stock
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The classic Martin performance and sound can be yours at an incredible price. The 000-13E features a solid Sitka spruce top and Fishman MX-T electronics.... Learn more...
Martin D-15M Burst Acoustic Guitar (with Case)
(5)
New from $1,499.00 SAVE 21%
or 12 payments
of $124.92
details
In Stock
Free Ground Shipping Free Ground Shipping
The retro-inspired Martin D-15M Burst gets its crisp, powerful tone from its all-mahogany construction and its dreadnought body shape.... Learn more...
Martin 000-RSG Road Series Auditorium Acoustic-Electric Guitar (with Case)
New from $1,149.00 SAVE 23%
or 12 payments
of $95.75
details
Only 1 Left!
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This compact Martin 000-RSG Auditorium is ready to travel the world and provide you with beautiful tone wherever you go thanks to its solid wood construction.... Learn more...
1 - 20 of 45
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!