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  • Mon, Tue, Wed, Thur, Fri 7:30AM - 11:30PM
  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds stands by their products and the process of buying is so easy. No gimmicks and if an error is made, they correct it asap. They always pick up the phone. Thank you zZounds." - Customer on March 19, 2019
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Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin.... Learn more...
Levy's M4 3.5" Leather Bass Guitar Strap
Levy's M4 3.5" Leather Bass Guitar Strap
(1)
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Wear your guitar or bass comfortably with this 3.5" leather guitar strap from Levy's. Constructed from quality leather, it's adjustable from 36 to 52 inches.... Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture.... Learn more...
Martin 18A0073 Guitar Polish and Cleaner
Martin 18A0073 Guitar Polish and Cleaner
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Keep your Martin (or any guitar you own) clean and looking fresh in between gigs with this special formula Martin guitar polish and cleaner!... Learn more...
Levy's MSSC8 2" Cotton Guitar Strap
Levy's MSSC8 2" Cotton Guitar Strap
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Complete the Reggae sound with the Reggae look. This cotton guitar strap features the Rastafarian Lion patch and suede ends.... Learn more...
Levy's M8POLY 2" Poly Guitar Strap
Levy's M8POLY 2" Poly Guitar Strap
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With its 2" width and woven polypropylene material, this strap is perfect for anyone who seeks a comfortable and simple way to hold their guitar.... Learn more...
Levy's M8HT 2" Wide Jacquard Guitar Strap
Levy's M8HT 2" Wide Jacquard Guitar Strap
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With easy tri-glide adjustment and slip-resistant backing, Levy's M8HT strap works for you -- not against you -- to make guitar playing easy and enjoyable.... Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit.... Learn more...
Levy's M10HT Hootenanny Banjo Guitar Strap
Levy's M10HT Hootenanny Banjo Guitar Strap
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With non-slip backing and tri-glide adjustment for comfort and leather ends with metal clips for a solid grip, the Levy's M10HT banjo strap has you covered.... Learn more...
Martin 18A0031 Headstock Strap Tie
Martin 18A0031 Headstock Strap Tie
New from $9.95
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Is your guitar missing a strap button? Instead of drilling a hole in the neck heel, try this strap tie -- it fits around your headstock, under the strings.... Learn more...
Levy's M8P3 3" Wide Polypropylene Guitar Strap
Levy's M8P3 3" Wide Polypropylene Guitar Strap
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Levy's doesn't just do leather. This polypropylene guitar strap measures 3 inches across, for a little extra width that eases the burden on your shoulders.... Learn more...
Martin 18ACFBB Feedback Buster
Martin 18ACFBB Feedback Buster
New from $10.95
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Get your feedback problem in-check with this Feedback Buster. Simply place it in the soundhole of your acoustic guitar and proceed with a feedback-free show!... Learn more...
Levy's MSSC8-XL Cotton Guitar Strap, Extra Long
Levy's MSSC8-XL Cotton Guitar Strap, Extra Long
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Adjustable all the way out to 72 inches, Levy's MSSC8-XL extra-long guitar strap is great when you need a simple and solidly-built strap to last for years.... Learn more...
Levy's MNO1 2 1/2" Acoustic Guitar Strap
Levy's MNO1 2 1/2" Acoustic Guitar Strap
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Calling all acoustic guitarists: treat yourself to unmatched comfort when playing with this stretchy strap from Levy's, finished with durable leather ends.... Learn more...
Levy's DM17 2.5" Leather Guitar Strap
Levy's DM17 2.5" Leather Guitar Strap
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Your can't play a gig without your guitar strap -- it's a must-have part of your rig. Wear your guitar or bass proudly with this 2.5" Levy leather strap.... Learn more...
Levy's M8HT04 2" Jacquard Weave Guitar Strap
Levy's M8HT04 2" Jacquard Weave Guitar Strap
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Looking for a guitar strap with a little personality? This beautiful jacquard weave strap has a colorful, folk-patterned design.... Learn more...
Levy's M12 2" Leather Guitar Strap
Levy's M12 2" Leather Guitar Strap
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Simple, classic and elegant, this 2-inch leather strap from Levy's will look great holding up any guitar, whether it's your favorite acoustic or electric.... Learn more...
Levy's M22 Cotton Ukulele Strap
Levy's M22 Cotton Ukulele Strap
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Wear your ukulele with pride. Simply loop this strap around your neck and under the uke, hook the hook in the sound-hole, and your ukulele is gig-ready.... Learn more...
Levy's Lockable Strap Buttons
Levy's Lockable Strap Buttons
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Give your guitar the care and protection it deserves with a set of lockable strap buttons. Fit them onto almost any strap to keep your guitar accident-free.... Learn more...
Levy's M26 2.5" Leather Guitar Strap
Levy's M26 2.5" Leather Guitar Strap
New from $14.99 SAVE 33%
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Wear your guitar in style with a genuine leather guitar strap. This 2.5" leather guitar strap from Levy's has a ladder length adjustment from 38" to 53".... Learn more...
1 - 20 of 44
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 205-6RZF. Llame Gratis en Español: 844-432-7449
Lunes-Domingo de 9AM a 7PM EST
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!