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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds provides great support and an excellent return policy. One of the best for pricing and price matching. Customer service always respond in a timely manner. When they have a product available, shipping time is excellent." - customer on May 24, 2019
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Snark ST-8HZ Super-Tight Chromatic Tuner
Snark ST-8HZ Super-Tight Chromatic Tuner
New from $16.95 SAVE 63%
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Snark has enhanced their original clip-on tuner with the ST-8HZ. This tuner features a Super-Tight clamp and Hertz tuning for when precision is needed. Learn more...
Snark SN5X Clip-On Chromatic Tuner
Snark SN5X Clip-On Chromatic Tuner
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There's a reason why Snark tuners are found on so many headstocks. The SN5X improves the accuracy, readability and dependability of its popular predecessors. Learn more...
Snark SN1X Clip-On Chromatic Guitar and Bass Tuner
Snark SN1X Clip-On Chromatic Guitar and Bass Tuner
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Stay in tune and on beat! This Snark SN1X is a clip-on chromatic tuner for guitar and bass, as well as a tap-tempo metronome in one compact package. Learn more...
Levy's PM28-2B Leather Guitar Strap
Levy's PM28-2B Leather Guitar Strap
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Strap on this leather Levy's strap for instant attitude! The bullet decorations across this strap help ensure no one messes with you at the gig. Learn more...
Snark ST2 Super-Tight Chromatic Clip-On Tuner
Snark ST2 Super-Tight Chromatic Clip-On Tuner
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With a firm grip on your headstock and easy-to-read display, the Snark ST2 is great for tuning just about any stringed electric or acoustic instrument! Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Snark ST8 Super-Tight Chromatic Clip on Tuner
Snark ST8 Super-Tight Chromatic Clip on Tuner
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Easy to use and read thanks to a bright LED display, the Snark ST8 Super-Tight firmly clasps to your guitar's headstock, even during the wildest shows. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Levy's M4 3.5" Leather Bass Guitar Strap
Levy's M4 3.5" Leather Bass Guitar Strap
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Wear your guitar or bass comfortably with this 3.5" leather guitar strap from Levy's. Constructed from quality leather, it's adjustable from 36 to 52 inches. Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit. Learn more...
Levy's M8POLY 2" Poly Guitar Strap
Levy's M8POLY 2" Poly Guitar Strap
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With its 2" width and woven polypropylene material, this strap is perfect for anyone who seeks a comfortable and simple way to hold their guitar. Learn more...
Snark SN6X Clip-On Ukulele Tuner
Snark SN6X Clip-On Ukulele Tuner
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You can't hang loose when your uke is out of tune. Keep the Snark SN6X tuner clipped on your headstock for a quick, easy-to-read reference between tunes. Learn more...
Martin 18ACFBB Feedback Buster
Martin 18ACFBB Feedback Buster
New from $10.95
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Get your feedback problem in-check with this Feedback Buster. Simply place it in the soundhole of your acoustic guitar and proceed with a feedback-free show! Learn more...
Snark HZ1 Clip on Guitar Tuner
Snark HZ1 Clip on Guitar Tuner
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The HZ1 is Snark's toughest tuner yet, featuring an unbreakable clamp. And with Hertz tuning showing your exact pitch, it's incredibly accurate. Learn more...
Levy's PM31 Carving Leather Guitar Strap
Levy's PM31 Carving Leather Guitar Strap
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This 3" wide Levy's carving leather strap will stay comfortably on your shoulder during long gigs. Its contrast stitching adds strength and a unique look. Learn more...
Levy's MNO1 2 1/2" Acoustic Guitar Strap
Levy's MNO1 2 1/2" Acoustic Guitar Strap
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Calling all acoustic guitarists: treat yourself to unmatched comfort when playing with this stretchy strap from Levy's, finished with durable leather ends. Learn more...
Levy's MV17TT Two-Tone Leather Guitar Strap
Levy's MV17TT Two-Tone Leather Guitar Strap
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Double your leather, double your fun! This Levy's strap features two different finishes in one strap, for a look that will get you noticed on stage. Learn more...
Levy's M8P3 3" Wide Polypropylene Guitar Strap
Levy's M8P3 3" Wide Polypropylene Guitar Strap
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Levy's doesn't just do leather. This polypropylene guitar strap measures 3 inches across, for a little extra width that eases the burden on your shoulders. Learn more...
Martin 18A0073 Guitar Polish and Cleaner
Martin 18A0073 Guitar Polish and Cleaner
New from $11.95 SAVE 29%
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Keep your Martin (or any guitar you own) clean and looking fresh in between gigs with this special formula Martin guitar polish and cleaner! Learn more...
Levy's MSSC8 2" Cotton Guitar Strap
Levy's MSSC8 2" Cotton Guitar Strap
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Complete the Reggae sound with the Reggae look. This cotton guitar strap features the Rastafarian Lion patch and suede ends. Learn more...
1 - 20 of 60
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20K-41N0. Llame Gratis en Español: 844-432-7449
Lunes 9AM a 7PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!