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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is an incredible company with the most polite and courteous staff I have ever had the chance to talk to. They are always willing to help and genuinely care about your concerns." - Customer on October 2, 2018
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Mackie CR3 Creative Reference Multimedia Monitors
Mackie CR3 Creative Reference Multimedia Monitors
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New from $99.99 SAVE 23%
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Mackie CR3 3" Creative Reference Multimedia Monitors are designed for multimedia creation and entertainment, delivering studio-quality design and performance in slee... Learn more...
Mackie Mix8 Compact Mixer, 8-Channel
Mackie Mix8 Compact Mixer, 8-Channel
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New from $89.99 SAVE 18%
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of $22.50
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The Mackie Mix8 8-channel compact mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Perfect for str... Learn more...
Mackie Thump 18S Cover
Mackie Thump 18S Cover
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This durable, foamed-lined nylon cover will protect your Mackie Thump 18S subwoofer from the inevitable rigors of the road. Features a handy pocket for accessories.... Learn more...
Mackie SRM650 Speaker Cover
Mackie SRM650 Speaker Cover
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This durable, foamed-lined nylon cover will protect your Mackie SRM650 from the inevitable rigors of the road. Features a handy pocket for accessories.... Learn more...
Mackie SRM1850 Cover
Mackie SRM1850 Cover
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This durable, foamed-lined nylon cover will protect your Mackie SRM1850 from the inevitable rigors of the road. Features a handy pocket for accessories.... Learn more...
Mackie MP-120 Professional In-Ear Monitors
Mackie MP-120 Professional In-Ear Monitors
New from $99.99 SAVE 28%
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Mackie MP-120 Professional In-Ear Monitors feature specially molded enclosures for an ergonomic fit providing hours of comfort and superior noise isolation. Mackie h... Learn more...
Mackie 402VLZ4 4-Channel Mixer
Mackie 402VLZ4 4-Channel Mixer
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The 4-channel 402VLZ4 features Mackie's flagship Onyx mic preamps in an ultra-compact design that is an industry-leading performer ideal for professional low-input a... Learn more...
Mackie Onyx Artist 1-2 2x2 USB Audio Interface
Mackie Onyx Artist 1-2 2x2 USB Audio Interface
New from $99.99 SAVE 28%
Like New $92.95 SAVE 33%
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Combining high-resolution 24-bit/192kHz converters with premium Mackie analog circuitry and Built-Like-A-Tank hardware design, the bus-powered Onyx Artist 1-2 USB Au... Learn more...
Mackie DLM Series Speaker Cover
Mackie DLM Series Speaker Cover
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Protect and easily transport your Mackie DLM speaker with this heavy-duty, durable padded bag. Features a handy pocket for accessories and shoulder strap.... Learn more...
Mackie DL1608 Mixer Bag
Mackie DL1608 Mixer Bag
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The Mackie DL1608 mixer bag uses high-impact, high-density foam, and durable nylon with an EVA sheild to protect your mixer. Features a sturdy, padded shoulder strap... Learn more...
Mackie DL1608 Rackmount Bracket
Mackie DL1608 Rackmount Bracket
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This easy-to-install, powder-coated steel bracket turns your Mackie DL1608 into a 9-space rack-mounted mixer with space for cable pass-through and connections.... Learn more...
Mackie MC-250 Professional Closed-Back Headphones
Mackie MC-250 Professional Closed-Back Headphones
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Building on our studio monitor legacy, Mackie MC-250 headphones offer the accuracy and clarity Mackie is known for in a stunning, professional, closed-back design.... Learn more...
Mackie RP1604VLZ RotoPod Bracket and Rack Rail Set
Mackie RP1604VLZ RotoPod Bracket and Rack Rail Set
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This bracket and rail set allows the CR1604VLZ, VLZPRO, and VLZIII input/output pod to be used in either table-top or rack-mount positions with 7 possible configurat... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20D-T9K3. Llame Gratis en Español: 844-432-7449
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!