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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great products, excellent support, knowledgeable and friendly sales people, easy payments." - Customer on September 28, 2018
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Mackie Thump15A Powered Speaker (1300 Watts, 1x15")
Mackie Thump15A Powered Speaker (1300 Watts, 1x15")
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New from $349.99 SAVE 28%
Like New $304.95 SAVE 37%
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Delivering proven, chest-thumping low-end in an extremely affordable package, the 1300W Mackie Thump15A 15" powered poudspeaker has been redesigned from the ground u... Learn more...
Mackie Thump12A Powered Speaker (1300 Watts)
Mackie Thump12A Powered Speaker (1300 Watts)
New from $299.99 SAVE 28%
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Delivering proven, chest-thumping low-end in an extremely affordable package; the 1300W Mackie Thump12A 12" powered loudspeaker has been redesigned from the ground u... Learn more...
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
Mackie Mix12FX Compact Mixer with Effects, 12-Channel
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The Mackie Mix12FX 12-channel compact effects mixer is reliably rugged, with the proven quality you expect from Mackie, the world leader in compact mixer design. Gre... Learn more...
Mackie Control Universal Pro 8-Channel Master Controller with USB
New from $1,099.99 SAVE 26%
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Simply put, Mackie Control Pro Series controllers give your music production software what it needs to feel complete.... Learn more...
Mackie DLM12 12" Powered Loudspeaker (2000 Watts)
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The Mackie DLM12 delivers 2000 watts into the most compact, professional portable loudspeaker design ever. Featuring TruSource(TM) technology, the DLM12 is equipped ... Learn more...
Mackie XR824 Powered Studio Monitor
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Mackie XR824 monitors deliver the performance and accuracy that modern, professional studios rely on. Featuring a logarithmic waveguide, XR provides acoustic alignme... Learn more...
Mackie 1604VLZ4 16-Channel Mixer
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A legend in compact mixer design, the Mackie 1604VLZ4 now combines the proven performance of Onyx preamps with the no-compromise high-headroom/low-noise design that ... Learn more...
Mackie 2404VLZ4 24-Channel USB Mixer
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New from $1,149.99 SAVE 19%
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The 24-channel 2404VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie C300z Compact Passive, Unpowered 2-Way Loudspeaker (1x12")
Mackie C300z Compact Passive, Unpowered 2-Way Loudspeaker (1x12")
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Designed for optimum performance with Mackie powered mixers and power amps, the C300z is a passive version of Mackie's popular SRM450 portable active loudspeaker. Th... Learn more...
Mackie MR524 Powered Studio Monitor
Mackie MR524 Powered Studio Monitor
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Part of Mackie's MR Series, Mackie MR524 5" powered studio monitors offer professional performance, clarity and superior mix translation so you can listen with confi... Learn more...
Mackie Control Extender Pro 8-Channel Extension for Control Universal Pro
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The Mackie Control Extender Pro is an eight-channel control surface extension for MCU Pro. Slightly narrower than a MCU Pro, the Extender Pro has all the channel str... Learn more...
Mackie 3204VLZ4 32-Channel USB Mixer
New from $1,349.99 SAVE 20%
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The 32-channel 3204VLZ4 features the proven performance of Mackie's Onyx mic preamps in a high-headroom/low-noise 4-bus design with a feature set perfect for live so... Learn more...
Mackie HR624mk2 2-Way Active Studio Monitor (1x6")
 
Like New $429.95
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With the same design as the HR824mk2 in a smaller package, the HR624mk2 high-resolution Active studio reference monitor is the perfect alternative when space is limi... Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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We'll wait on your money so you don't have to wait for your gear!

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!