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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Zounds has the best customer service, they went above and beyond to help me get the best guitar for me!" - Customer on February 1, 2019
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Korg Krome-61 Keyboard Workstation, 61-Key
New from $899.99 SAVE 38%
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Play Korg's uber-realistic "German D Grand" piano and 600+ more stunning sounds -- then build 16-track sequences on the Krome workstation's wide 7" display.... Learn more...
Korg MicroKorg Analog-Modeling Synthesizer and Vocoder Keyboard
Korg MicroKorg Analog-Modeling Synthesizer and Vocoder Keyboard
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Huge analog-style synth sounds pour forth from the tiny, 5-pound MicroKORG, with an on-board vocoder and 8-step arpeggiator to get you rocking retro-style.... Learn more...
Korg B1 Digital Piano
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New from $399.99 SAVE 41%
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Designed from the ground up to be a vital and modern digital piano, the Korg B1 delivers sound and response heretofore unseen at this price point.... Learn more...
Korg KROSS 2 Keyboard Synthesizer Workstation, 88-Key
New from $1,079.99 SAVE 26%
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Korg crossed a weighted 88-key stage piano with a workstation's soundset and recording tools to create the KROSS 2. Cover any gig with 1075 killer presets!... Learn more...
Korg Pa600 Arranger Workstation Keyboard, 61-Key
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New from $999.99 SAVE 37%
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Meet your new songwriting and performance partner. The Korg Pa600 gives you a massive sound set and 360 styles -- plus, it's expandable with custom sounds.... Learn more...
Korg HC KRONOS2 88 Hard Case
Korg HC KRONOS2 88 Hard Case
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Your 88-key Korg Kronos is a beast of a keyboard. Keep it protected in this official Korg hard case, complete with wheels for easy transport.... Learn more...
Korg KP3 Plus Kaoss Pad
Korg KP3 Plus Kaoss Pad
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Live performance DJs love this Kaoss Pad for its ease of use. Swipe the touchpad to manipulate loops freely and control 150 types of effects in real time.... Learn more...
Korg Electribe Sampler Music Production Station
Korg Electribe Sampler Music Production Station
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This Sampler edition of the Korg Electribe lets you load your own custom sounds, build sequences on 16 pads, and add effects with a Kaoss-style X/Y touchpad.... Learn more...
Korg Electribe Music Production Station
Korg Electribe Music Production Station
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New from $419.99 SAVE 23%
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Play 400+ drum/synth sounds, add per-part effects, sequence with 16 pads and a Kaoss-style X/Y touchpad -- then export your grooves as an Ableton Live set!... Learn more...
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
Korg Kaossilator Pro Plus Dynamic Phrase Synthesizer
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Stroke and tap the Kaossilator Pro Plus' X/Y touchpad to play musical phrases with 250 cutting-edge Korg synth sounds -- no keyboard skills required.... Learn more...
Korg KR-55 Pro Electronic Drum Machine
Korg KR-55 Pro Electronic Drum Machine
New from $309.99 SAVE 26%
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Way more than just another drum synth, the Korg KR-55 Pro has Real Groove Technology for a more human sound and supports complex arrangements for full songs.... Learn more...
Korg EK-50 Entertainer Keyboard
Korg EK-50 Entertainer Keyboard
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The KORG EK-50 is an entertainer keyboard that you can enjoy on any musical level, and an instrument that grows along with you. Automatic accompaniment "Styles" prov... Learn more...
Korg Konnect Portable Stereo PA System
Korg Konnect Portable Stereo PA System
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Great for small performances and speaking events, the Korg Konnect portable PA system allows for 2 mic inputs, and can stream music via Bluetooth pairing.... Learn more...
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
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Find a better price after buying from us?
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You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!