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  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is an incredible company with the most polite and courteous staff I have ever had the chance to talk to. They are always willing to help and genuinely care about your concerns." - Customer on October 2, 2018
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Gibson 2018 ES-335 Traditional Electric Guitar (with Case)
New from $2,799.00 SAVE 44%
Like New $2,434.00 SAVE 52%
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of $233.25
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The 2018 Gibson ES-335 Traditional is not a revolution, it's an evolution. Built on a pedigree of performance and quality, this guitar takes things a step further. T... Learn more...
Gibson 2019 Les Paul Classic Electric Guitar (with Case)
New from $2,299.00 SAVE 39%
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of $191.59
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The Gibson 2019 Les Paul Classic produces a very robust balanced tone with extreme sustain. A responsive guitar with sensitivity, the Classic produces powerful chord... Learn more...
Gibson 2018 Les Paul Classic Electric Guitar (with Case)
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New from $2,199.00 SAVE 39%
Like New $1,909.00 SAVE 50%
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The Gibson Les Paul Classic guitar conveys major elements of the iconic Les Paul look with the legendary tonewood combination of a mahogany-and-maple non-weight reli... Learn more...
Gibson Limited Edition ES-335 Electric Guitar (with Case)
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The 2018 Gibson Limited Edition ES-335 is a guitar that has the look and build quality of our ES- 335 Traditional, but provides players with the feel of our popular ... Learn more...
Gibson 2018 Les Paul Traditional Electric Guitar (with Case)
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New from $2,639.00 SAVE 40%
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The Les Paul guitar that established the legend, with the power, look, and feel of the worlds most desirable dual-humbucker electric guitar. The Gibson 2018 Les Paul... Learn more...
Gibson 2019 Les Paul Traditional Electric Guitar (with Case)
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A non-weight-relief classic Gibson 2019 Les Paul with all the ingredients that make the LP the most desirable dual humbucker axe ever made!... Learn more...
Gibson Limited Edition Custom J-45 Acoustic-Electric Guitar (with Case)
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This Gibson Limited Edition J-45 Custom is a celebration of the original.... Learn more...
Gibson 2018 Limited Edition ES-330 Hollowbody Electric Guitar (with Case)
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The Gibson 2018 Limited Edition ES-330 Hollowbody Electric Guitar meets two exciting Limited Release finishes, Dark Cherry and Olive Drab Green.... Learn more...
Gibson LE 1960s J-45 Acoustic-Electric Guitar (with Case)
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The J-45 is Gibson’s best-selling acoustics of all time. First introduced in 1942, this popular acoustic is now the icon of its round-shoulder, dreadnought line.... Learn more...
Gibson 2017 Les Paul Standard Electric Guitar, Left Handed (with Case)
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The Gibson 2017 Les Paul Standard T Left Handed Electric Guitar benefits from several groundbreaking updates.... Learn more...
Gibson 2018 Les Paul Standard Electric Guitar (with Case)
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The iconic Gibson Les Paul Standard is celebrated by the world's greatest musicians as the standard for perfection in the world of electric guitars. The new Les Paul... Learn more...
Gibson Limited Edition Eric Church Hummingbird Acoustic-Electric Guitar (with Case)
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Hand-crafted in Gibson's acoustic facility in Bozeman, Montana, Eric Church's groundbreaking acoustic, Hummingbird Dark, is a result of Church's personal artistic vi... Learn more...
Gibson 2019 ES-339 Figured Semi-Hollowbody Electric Guitar (with Case)
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The Gibson 2019 ES-339 Figured Semi-Hollowbody Electric Guitar is a modern classic designed for those seeking the tone and look of an ES-335, but in a slightly small... Learn more...
Gibson 2017 Les Paul Traditional Electric Guitar, Left Handed (with Case)
New from $2,099.00 SAVE 53%
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Left Handed Les Paul Traditional 2017 T -- a trip back in time to the Les Paul's golden era.... Learn more...
Gibson 2018 AG Hummingbird Rosewood Cutaway Acoustic-Electric Guitar (With case)
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The Hummingbird Rosewood Cutaway is our new modern square shoulder, slim body depth, rosewood cutaway guitar. Handcrafted with the same time tested build techniques ... Learn more...
Gibson 2019 ES-339 Semi-Hollowbody Electric Guitar (with Case)
New from $2,199.00 SAVE 29%
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The Gibson 2019 ES-339 Semi-Hollowbody Electric Guitar is a modern classic designed for those seeking the tone and look of an ES-335, but in a slightly smaller, ligh... Learn more...
Gibson Limited Edition 1959 J-50 Thermally Aged Acoustic-Electric Guitar (with Case)
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The Limited Edition 1959 J-50 combines all of the vintage look and feel with the incredible tonal response of Gibson’s proprietary Thermally Aged Sitka spruce top.... Learn more...
Gibson 2018 ES-330 Hollowbody Electric Guitar (with Case)
New from $2,599.00 SAVE 44%
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The new Gibson ES-330 in a Sunset Burst finish is designed with historic hollow-body features at heart. This impressive guitar incorporates modern enhancements like ... Learn more...
Gibson 2018 SG Standard HPII Electric Guitar (with Case)
New from $2,399.00 SAVE 40%
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The Gibson SG Standard HP-II is a classic SG double-cutaway style guitar with the twist of an elegant AA figure maple top added to the traditional solid-mahogany bod... Learn more...
Gibson 2019 Hummingbird Studio Acoustic-Electric Guitar (with Case)
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The Hummingbird Studio continues Gibson's long history of producing world famous square shoulder body designs, such as the Hummingbird, Dove, and Songwriter models.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 209-6VFG. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!