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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has treated me great and been my go-to place for equipment for several years now." - customer on April 23, 2019
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ESP LTD James Hetfield Iron Cross Electric Guitar
ESP LTD James Hetfield Iron Cross Electric Guitar
(7)
New from $1,249.00 SAVE 30%
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of $69.39
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Loaded with a pair of EMG JH Signature active humbuckers and emblazoned with Iron Cross graphics, this ESP LTD axe delivers Hetfield-approved tone and style. Learn more...
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String (with Case)
ESP LTD SCT-607B Stephen Carpenter Baritone Electric Guitar, 7-String (with Case)
New from $1,199.00 SAVE 30%
Like New $1,004.00 SAVE 41%
or 18 payments
of $66.62
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Evoke the distinctive, dissonant style of the Deftones with this baritone 7-string. Stephen Carpenter's signature axe boasts EMG 81-7s in a Tele-style body. Learn more...
ESP LTD James Hetfield Snakebyte Electric Guitar with Case
ESP LTD James Hetfield Snakebyte Electric Guitar with Case
New from $1,249.00 SAVE 29%
or 18 payments
of $69.39
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Designed by Papa Het himself, this maghogany-bodied ESP axe sports a set neck for serious sustain, and custom EMG active humbuckers based on the EMG 81/60. Learn more...
ESP EII Horizon NTII Electric Guitar (with Case)
ESP EII Horizon NTII Electric Guitar (with Case)
(2)
New from $1,799.00 SAVE 37%
or 18 payments
of $99.95
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For precision, power and speed, look no further than the EII Horizon NTII. Its EMG 57/66 humbuckers and ebony fretboard will bring your riffs to new heights. Learn more...
ESP LTD Gary Holt GH-600 Electric Guitar (with Case)
ESP LTD Gary Holt GH-600 Electric Guitar (with Case)
(3)
New from $1,199.00 SAVE 30%
or 18 payments
of $66.62
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Thrash about on Gary Holt's signature ESP LTD! Its EMG 81 and 89 active pickups roar, and the Floyd Rose tremolo will add new dimensions to your playing. Learn more...
ESP LTD BK600 Bill Kelliher Electric Guitar
ESP LTD BK600 Bill Kelliher Electric Guitar
(3)
New from $1,149.00 SAVE 30%
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of $63.84
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Mastodon guitarist Bill Kelliher's signature BK600 gets clear definition from its Lace Dissonant Aggressor pickups, even with gargantuan gain levels. Learn more...
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
ESP LTD KH602 Kirk Hammett Signature Electric Guitar
New from $1,099.00 SAVE 30%
Like New $929.95 SAVE 40%
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of $61.06
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The ESP LTD KH-602 offers tone and attitude fit for Kirk Hammett. With EMG KH Bone Breaker pickups and a Floyd Rose, this ESP lets you ride the lightning. Learn more...
ESP LTD Arrow 1000 Electric Guitar
New from $949.00 SAVE 30%
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of $79.09
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In Stock
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Stand out from the crowd! Rocking a completely unique shape, this ESP LTD Arrow 1000 offers a neck-thru-body design and a set of EMG 81 and 85 pickups. Learn more...
ESP LTD Brian Head Welch SH-7 Electric Guitar, 7-String
ESP LTD Brian Head Welch SH-7 Electric Guitar, 7-String
(1)
New from $1,499.00 SAVE 30%
Like New $1,254.00 SAVE 41%
or 18 payments
of $83.28
details
In Stock
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Set your inner freak loose with the Head signature 7-string. An Evertune bridge keeps you in tune, and Fishman Fluence pickups offer a wide range of sounds. Learn more...
ESP E-II MIINT Electric Guitar (with Case)
ESP E-II MIINT Electric Guitar (with Case)
(5)
New from $1,699.00 SAVE 37%
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of $94.39
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This neck-through ESP E-II M-II is loaded with dual EMG 81 pickups and a Floyd Rose locking tremolo for high gain, rock-solid shredding that stays in tune. Learn more...
ESP LTD Kirk Hammett Demonology Electric Guitar (with Case)
ESP LTD Kirk Hammett Demonology Electric Guitar (with Case)
New from $1,249.00 SAVE 30%
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of $69.39
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Only 2 Left!
Free Ground Shipping Free Ground Shipping
Conjure up dastardly demons (and some sick tones) with this Kirk Hammett signature. The Demonology model has EMG KH Bone Breaker pickups for sizzling sound. Learn more...
ESP LTD Ben Burnley BB600 Baritone Electric Guitar
ESP LTD Ben Burnley BB600 Baritone Electric Guitar
New from $1,299.00 SAVE 30%
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of $72.17
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Go heavy with the signature guitar of Breaking Benjamin's founding member. The baritone 27" scale allows for down-tuning without sacrificing string tension. Learn more...
ESP LTD MH-1007 Evertune Electric Guitar, 7-String
ESP LTD MH-1007 Evertune Electric Guitar, 7-String
(1)
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Wielding an EverTune bridge and a set of EMG 85-7H and 81-7H pickups, the ESP LTD MH-1007 packs a powerful punch for those seeking a reliable 7-string axe. Learn more...
ESP LTD TE-1000 Evertune Electric Guitar
ESP LTD TE-1000 Evertune Electric Guitar
New from $1,199.00 SAVE 30%
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of $66.62
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Coming Soon
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Experience true stability. The ESP LTD TE-1000 Evertune electric guitar features a constant-tension bridge for extremely stable tuning and intonation. Learn more...
ESP LTD Eclipse EC-1007 EverTune Electric Guitar, 7-String
ESP LTD Eclipse EC-1007 EverTune Electric Guitar, 7-String
New from $1,199.00 SAVE 30%
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of $66.62
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In Stock
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Never worry about knocking your guitar out of tune when doing heavy thrashing on the EC-1007. A rock-solid EverTune Bridge keeps your attention on the music. Learn more...
ESP LTD George Lynch GL KAMI4 Electric Guitar (with Case)
ESP LTD George Lynch GL KAMI4 Electric Guitar (with Case)
(1)
New from $1,299.00 SAVE 29%
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of $72.17
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In Stock
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Step on stage with a flashy KAMI4 and instantly become the star of the show. This rock machine features a signature "Hunter" humbucker and Floyd Rose bridge. Learn more...
ESP LTD MH-1001NT Electric Guitar
ESP LTD MH-1001NT Electric Guitar
(4)
New from $999.00 SAVE 29%
or 18 payments
of $55.50
details
In Stock
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The MH-1001NT's 25.5" scale and hardtail bridge make it ideal for drop-tuned chugging. Its EMG 81/85 humbuckers ensure you sound clear at the lowest depths. Learn more...
ESP LTD Hetfield Vulture Electric Guitar (with Case)
ESP LTD Hetfield Vulture Electric Guitar (with Case)
(3)
New from $1,249.00 SAVE 30%
Like New $1,059.00 SAVE 40%
or 18 payments
of $69.39
details
In Stock
Free 2-Day Shipping
Channel the tone and attitude of the Metallica frontman with this EMG Het Set-loaded Vulture, featuring a unique V shape, finished in stealthy satin black. Learn more...
ESP LTD MH-1000HS Electric Guitar
ESP LTD MH-1000HS Electric Guitar
New from $1,049.00 SAVE 30%
or 18 payments
of $58.28
details
In Stock
Free Ground Shipping Free Ground Shipping
A hybrid of ESP's M and H series, this flame-maple-topped stunner sports a Seymour Duncan Hot Rails single-coil and Pegasus humbucker with push-pull control. Learn more...
ESP LTD EC1000QM Evertune Electric Guitar
ESP LTD EC1000QM Evertune Electric Guitar
New from $1,099.00 SAVE 30%
or 18 payments
of $61.06
details
In Stock
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Look and sound great on stage thanks to a sultry quilted maple top, a set of JB/Jazz Seymour Duncan humbuckers, and an Evertune bridge on this gorgeous axe. Learn more...
1 - 20 of 51
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!