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  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been my go-to gear outfitter for over 10 years. Their customer service is top-shelf and their pay-to-play offering cannot be beat. My studio is powered by zZounds!" - Customer on April 1, 2019
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Epiphone DR100 Acoustic Guitar
Epiphone DR100 Acoustic Guitar
New from $139.00 SAVE 40%
or 6 payments
of $23.17
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Learn to play on a solidly constructed acoustic. With a select spruce top, mahogany body/neck and poplar fretboard, the Epiphone DR-100 is a great value. Learn more...
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
Epiphone EDREAD Acoustic Hardshell Case for AJ, Dreadnought, and EJ160 Series Guitars
New from $129.00 SAVE 40%
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of $21.50
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Protect and carry your Epiphone dreadnought acoustic in fine fashion in this Epiphone case. Its plush lining and locking tabs keep your guitar secure. Learn more...
Epiphone PR-4E Acoustic-Electric Guitar Player Package
Epiphone PR-4E Acoustic-Electric Guitar Player Package
New from $269.00 SAVE 39%
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of $44.84
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Get started playing! This pack includes an Epiphone PR-4E acoustic-electric guitar and Acoustic-15 amplifier with 15 watts of power, 3-band EQ, and chorus. Learn more...
Epiphone Jumbo Case for EJ200/J200 Broadway L5
Epiphone Jumbo Case for EJ200/J200 Broadway L5
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Designed to fit most any jumbo-styled acoustic guitar, this hardshell guitar case from Epiphone will get your acoustic to the next gig without a scratch. Learn more...
Epiphone DR212 12-String Acoustic Guitar
Epiphone DR212 12-String Acoustic Guitar
New from $269.00 SAVE 39%
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Epiphone's 12-string acoustic sports a mahogany body, bound spruce top, mahogany neck, poplar fretboard and chrome hardware -- all for an amazing price! Learn more...
Epiphone AJ-220S Acoustic Guitar
Epiphone AJ-220S Acoustic Guitar
(1)
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Get a great start on playing guitar with the AJ-220S. The classic Advanced Jumbo design ensures a huge, articulate sound whether you're at home or on stage. Learn more...
Epiphone AJ-220S Acoustic Guitar
Epiphone AJ-220S Acoustic Guitar
(3)
New from $269.00 SAVE 39%
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For affordable, Jumbo-sized sound in a dreadnought-style body, look no further than the highly playable AJ-220S "advanced jumbo" from Epiphone. Learn more...
Epiphone EL-00 Acoustic Guitar Case
Epiphone EL-00 Acoustic Guitar Case
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Keep your Epiphone parlor guitar safe-and-sound with this gorgeous-yet-sturdy case. Its plush interior keeps the guitar right in its place. Learn more...
Epiphone Hard Case for Masterbilt Century Olympic
Epiphone Hard Case for Masterbilt Century Olympic
New from $129.00 SAVE 40%
Like New $109.95 SAVE 48%
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of $21.50
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In Stock
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The perfect fit for your smaller-sized Olympic archtop, this hard case is inspired by the original art deco Masterbilt Century Olympic case. Learn more...
Epiphone EPR5 Hardshell Case for PR5E Acoustic Guitar
Epiphone EPR5 Hardshell Case for PR5E Acoustic Guitar
New from $119.00 SAVE 40%
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Free Ground Shipping Free Ground Shipping
Keep your Epiphone PR5E acoustic electric in good hands when you're not on stage or at home using it. Learn more...
Orange Acoustic Pre Stereo Valve Preamp Direct Box
New from $899.00 SAVE 25%
Like New $819.95 SAVE 31%
or 12 payments
of $74.92
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In Stock
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Add the tone magic of vacuum tubes to your acoustic playing with this Orange pre. A 12AX7 tube in channel A adds warmth and smooths out your overall sound. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20M-2Y3N. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!