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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Pay while you play is a huge factor for me, but your customer service and policies are also beyond what is “normal” in the guitar world." - Customer on March 28, 2019
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Tascam TM-AR1 Microphone Reflection Filter
Tascam TM-AR1 Microphone Reflection Filter
New from $139.99 SAVE 30%
or 6 payments
of $23.34
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Record cleaner tracks in your home studio. Tascam's TM-AR1 filter shields your microphone from unwanted acoustic reflections -- then folds flat for storage. Learn more...
Tascam TM-80 Large-Diaphragm Condenser Microphone
Tascam TM-80 Large-Diaphragm Condenser Microphone
(5)
New from $69.99 SAVE 22%
or 6 payments
of $11.67
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Outfit your desktop recording studio for a nice price with Tascam's TM-80 condenser microphone. Package includes a desk stand, shock mount, and an XLR cable. Learn more...
Electro-Voice ND96 Dynamic Supercardioid Vocal Microphone
Electro-Voice ND96 Dynamic Supercardioid Vocal Microphone
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New from $199.00 SAVE 11%
Like New $174.95 SAVE 22%
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Vocalists: Get more gain before feedback with this large-diaphragm supercardioid dynamic. The "vocal tuning" switch cuts low-mids and boosts hi-mid presence. Learn more...
Electro-Voice RE20 Classic Cardioid Dynamic Microphone
New from $399.00 SAVE 34%
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of $49.88
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Add an industry-standard cardioid dynamic mic to your studio with the classic Electro-Voice RE20 -- a favorite of broadcasters and sound engineers. Learn more...
Tascam TM-AM1 Tripod Boom Microphone Stand
Tascam TM-AM1 Tripod Boom Microphone Stand
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Need a lightweight but sturdy microphone stand? The Tascam TM-AM1 Tripod Boom Stand uses a counterweight balance for heavy mics and an expandable boom arm. Learn more...
Electro-Voice ND76 Dynamic Cardioid Vocal Microphone
Electro-Voice ND76 Dynamic Cardioid Vocal Microphone
New from $129.00 SAVE 11%
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of $21.50
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Boasting fast transient response and stellar sonic isolation, the Electro-Voice ND76 is a dynamic cardioid mic that delivers improved clarity in vocals. Learn more...
Hercules MS401B Transformer Microphone Stand
Hercules MS401B Transformer Microphone Stand
New from $79.99 SAVE 27%
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With its super-low-profile folding tripod base, tiltable shaft and Quick-N-EZ height adjustment grip, the Hercules MS410B stands apart from other mic stands! Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
New from $299.00 SAVE 11%
Like New $269.95 SAVE 19%
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of $37.38
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The "little brother" to the famous EV RE-20 microphone, the RE-320 dynamic mic is perfect for capturing guitar or bass cabinets, bass drum, and even vocals. Learn more...
Electro-Voice ND86 Dynamic Supercardioid Vocal Microphone
Electro-Voice ND86 Dynamic Supercardioid Vocal Microphone
New from $159.00 SAVE 11%
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of $26.50
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In Stock
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Get well-defined vocals no matter the venue, with the Electro-Voice ND86! This supercardioid dynamic mic gives you better isolation on loud stages. Learn more...
Electro-Voice ND44 Dynamic Tight Cardioid Drum Microphone
Electro-Voice ND44 Dynamic Tight Cardioid Drum Microphone
New from $129.00 SAVE 11%
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With its tight cardioid pickup pattern and humbucking coil, the ND44 precisely and quietly captures your drum's tone while rejecting close-by cymbal wash. Learn more...
Tascam TM-AM2 Broadcast-Style Desktop Boom Microphone Stand
Tascam TM-AM2 Broadcast-Style Desktop Boom Microphone Stand
New from $57.95 SAVE 35%
Like New $52.95 SAVE 41%
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A great fit in studio, the broadcast booth or anywhere, the Tascam TM-AM2 desktop boom microphone stand features a folding boom arm and 55mm mounting clamp. Learn more...
Electro-Voice 309A Suspension Shockmount for RE20
Electro-Voice 309A Suspension Shockmount for RE20
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New from $99.00 SAVE 30%
Like New $89.95 SAVE 36%
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Combine the shock-absorbing power of the Electro-Voice 309A Suspension Shock Mount with RE20 or RE27N/D dynamic mics for near-perfect shock isolation. Learn more...
Hercules MS533B EZ Clutch Tripod Boom Microphone Stand
Hercules MS533B EZ Clutch Tripod Boom Microphone Stand
New from $79.99 SAVE 27%
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A great choice for any recording studio, this tripod boom mic stand is simple to adjust thanks to Hercules' EZ Clutch Height and EZ Mic Clip systems. Learn more...
Tascam TM-Drums 4-Piece Drum Microphone Kit
Tascam TM-Drums 4-Piece Drum Microphone Kit
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Get everything you need to properly capture your drum kit's sound in a live or studio setting with this four-piece TM-Drums drum microphone kit from Tascam. Learn more...
Electro-Voice ND66 Small-Diaphragm Condenser Cardioid Instrument Microphone
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of $33.17
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Only 1 Left!
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Smart features like -10 and -20 dB pads and high-pass filters make the EV ND66 pencil condenser a great mic on drum overheads, stringed instruments and more. Learn more...
Electro-Voice ND46 Dynamic Supercardioid Instrument Microphone
Electro-Voice ND46 Dynamic Supercardioid Instrument Microphone
(1)
New from $159.00 SAVE 11%
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of $26.50
details
In Stock
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Easily position the Electro-Voice ND46 where you want it with its locking head. This dynamic supercardioid instrument mic excels on speaker cabinets. Learn more...
Tascam TM-AG1 Dual-Screen Microphone Pop Filter
Tascam TM-AG1 Dual-Screen Microphone Pop Filter
New from $19.99 SAVE 20%
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on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
With a dual-screen design, flexible gooseneck and secure bracket, this pop filter saves your microphone from plosive p-pops. Don't record vocals without it! Learn more...
Tascam TM-95GN Gooseneck Condenser Microphone
Tascam TM-95GN Gooseneck Condenser Microphone
New from $99.99 SAVE 23%
Like New $89.95 SAVE 30%
or 6 payments
of $16.67
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In Stock
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This cardioid condenser mic is tuned to pick up speech. With a flexible gooseneck and built-in on/off switch, it's ideal for the podium, pulpit, or desktop. Learn more...
Electro-Voice RE-420 Condenser Cardioid Vocal Microphone
Electro-Voice RE-420 Condenser Cardioid Vocal Microphone
New from $299.00 SAVE 10%
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Stage vocals stand out with EV's handheld cardioid condenser! The RE-420 delivers impressive acoustic isolation and detailed sound with a high-pass switch. Learn more...
Tascam TM-2X X-Y Stereo Condenser Microphone for DSLR
Tascam TM-2X X-Y Stereo Condenser Microphone for DSLR
New from $97.95 SAVE 21%
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of $16.33
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Record better audio for your videos: mount this external microphone on your DSLR camera! The stereo 1/8" output plugs directly into your camera's mic input. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!