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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is an incredible company with the most polite and courteous staff I have ever had the chance to talk to. They are always willing to help and genuinely care about your concerns." - Customer on March 31, 2019
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On-Stage KBA4049 49-Key Keyboard Bag
On-Stage KBA4049 49-Key Keyboard Bag
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A heavy-duty bag with interior padding, backpack straps, and a convenient side pocket, the On-Stage KBA4049 is a great way to transport your 49-key keyboard. Learn more...
On-Stage KSA7100 Utility Tray for X-Style Keyboard Stand
On-Stage KSA7100 Utility Tray for X-Style Keyboard Stand
New from $39.95 SAVE 36%
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Need some more space on stage? Turn your X-style keyboard stand into a tabletop surface with this utility tray! It's perfect for mixers, synth rigs and more. Learn more...
On-Stage OSPA130 AC Adapter for Yamaha Keyboards
On-Stage OSPA130 AC Adapter for Yamaha Keyboards
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Save batteries! A replacement for the Yamaha PA130 AC adapter, this 12V 1.0A power cable fits most Yamaha personal keyboards as well as 12V volume pedals. Learn more...
Casio CS67 Keyboard Stand
Casio CS67 Keyboard Stand
New from $109.99 SAVE 26%
USED $84.95 SAVE 43%
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of $18.34
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Transform your Casio PX-130, PX-330, PX-150, or PX-350 digital piano. This professional-looking wooden stand brings it up to the ideal playing height. Learn more...
On-Stage WS8540 Heavy-Duty Medium Format T-Stand
On-Stage WS8540 Heavy-Duty Medium Format T-Stand
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Use this t-stand for live playing or at-home recording. Its versatile design accommodates keyboards, mixers, speakers and more. Learn more...
OnStage KS7191 Double-Braced Keyboard Stand
OnStage KS7191 Double-Braced Keyboard Stand
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Keep your keyboard balanced and at arm's length with this sturdy, double braced keyboard stand that can support up to 200 lbs. Learn more...
Casio SP3R Sustain Pedal
Casio SP3R Sustain Pedal
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Add expression to your playing by plugging the Casio SP3R sustain pedal into your keyboard. Its right-angled 1/4" plug is made to fit in tight spaces. Learn more...
Casio SP34 3-Pedal Pedalboard
Casio SP34 3-Pedal Pedalboard
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Add expressive power to your Casio PX-S1000 or PX-S3000 digital piano! Plug in this matching 3-pedal unit with sustain/damper, sostenuto, and soft pedals. Learn more...
Casio CB7 Digital Piano Bench
Casio CB7 Digital Piano Bench
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With a sturdy metal chassis and a soft, padded seat measuring 20 x 11.8 inches, the CB7 offers supreme comfort for long hours of playing. Learn more...
On-Stage KS8391XX Lok-Tight Double-X Keyboard Stand with quikSQUEEZE Trigger
On-Stage KS8391XX Lok-Tight Double-X Keyboard Stand with quikSQUEEZE Trigger
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Securely support up to 200 pounds on this double-X keyboard stand. On-Stage's quikSQUEEZE adjustment makes it easy to set and lock your stand's height. Learn more...
On-Stage KDA7088G Keyboard Dust Cover
On-Stage KDA7088G Keyboard Dust Cover
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Keep your keys safe from dust and debris between performances. Made from dust-free spandex, this keyboard dust cover stretches to fit your 88-key keyboard. Learn more...
On-Stage KSA8500 Deluxe Keyboard Tier
On-Stage KSA8500 Deluxe Keyboard Tier
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With two sets of independently adjustable arms, the On-Stage KSA8500 Deluxe keyboard tier lets you customize your keyboard rig for comfort and playing ease. Learn more...
OnStage KS8190 Single Braced Keyboard Stand
OnStage KS8190 Single Braced Keyboard Stand
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Set your keyboard at the perfect height with this adjustable X-stand. With its Lok-Tight clamp, the OnStage KS8190 keyboard stand can support up to 130 lbs. Learn more...
On-Stage OSADE95 AC Adapter for Casio Keyboards
On-Stage OSADE95 AC Adapter for Casio Keyboards
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Need a power cord for your Casio CTK, LD or LK keyboard? This 9V 850mA power adapter fits most Casio personal keyboards, so you can skip the batteries. Learn more...
On-Stage KEP100 Expression Pedal
On-Stage KEP100 Expression Pedal
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Plug the On-Stage KEP100 into the expression pedal input on your keyboard, synth or MIDI controller and discover a new way to control your sound, hands-free! Learn more...
Casio SC-800 Carrying Case
Casio SC-800 Carrying Case
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Get your Casio PX-S1000 or PX-S3000 digital piano to the gig and back with this official Casio carry bag, complete with pockets for your cables and pedals. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!