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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has delivered the best customer service I’ve received from a music company. Top notched. I’ve recommended several friends here and they all have made multiple purchases." - Customer on March 21, 2019
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Akai Fire Controller for FL Studio
Akai Fire Controller for FL Studio
(1)
New from $199.00 SAVE 37%
or 6 payments
of $33.17
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Ignite your creativity! Akai collaborated with Image-Line to build the Fire, a USB controller with 4x16 pads, knobs, and buttons made for FL Studio software.... Learn more...
Akai MPC Studio Black Music Production Controller
Akai MPC Studio Black Music Production Controller
(3)
New from $399.00 SAVE 50%
or 8 payments
of $49.88
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In Stock
Free 2-Day Shipping
Plug this super-portable USB controller into your laptop, launch the included MPC software, and build beats with 7+ GB of sounds on genuine MPC backlit pads.... Learn more...
Akai APC40 MKII Ableton Live Performance Controller
Akai APC40 MKII Ableton Live Performance Controller
(2)
New from $299.00 SAVE 40%
or 8 payments
of $37.38
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In Stock
Free 2-Day Shipping
A MIDI controller designed from the ground up to match Ableton's interface, the APC40 MKII adds RGB-illuminated pads, robust faders, 5 GB of sounds and more.... Learn more...
Akai MPD226 Drum Pad Controller
Akai MPD226 Drum Pad Controller
(1)
New from $199.00 SAVE 50%
or 6 payments
of $33.17
details
In Stock
Free 2-Day Shipping
More than just a MIDI USB pad controller, the MPD226 gives you 16 backlit "Thick Fat" MPC drum pads, plus knobs, faders, and transport buttons for your DAW.... Learn more...
Akai MPD218 Drum Pad Controller
Akai MPD218 Drum Pad Controller
(4)
New from $99.00 SAVE 50%
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of $16.50
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In Stock
Free 2-Day Shipping
Trigger samples and tweak effects in your DAW with Akai's MPD218 USB MIDI pad controller. You get 18 knobs and 16 "Thick Fat" MPC pads for laying down beats.... Learn more...
Akai APC Mini Ableton Live Controller
Akai APC Mini Ableton Live Controller
New from $99.99 SAVE 49%
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of $16.67
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Free 2-Day Shipping
With an 8x8 grid of RGB pads and faders that map to Ableton's interface, the USB-powered Akai APC Mini delivers APC40-style control in a smaller footprint.... Learn more...
Akai LPD8 Laptop Pad Controller
Akai LPD8 Laptop Pad Controller
(7)
New from $69.00 SAVE 46%
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of $11.50
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Plug this USB pad controller into your Mac or PC to control any MIDI-capable software. Plus, at less than 13 inches across, it fits in your laptop bag.... Learn more...
Akai EWIUSB USB Wind Controller
Akai EWIUSB USB Wind Controller
(8)
New from $299.00 SAVE 40%
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Get life-like MIDI control of brass and woodwind sounds -- or any virtual instrument -- over USB! Includes Garritan Orchestra software to get you started.... Learn more...
Akai EWI4000S Wind Controller/Synthesizer
New from $699.00 SAVE 30%
or 12 payments
of $58.25
details
In Stock
Free Ground Shipping Free Ground Shipping
Add a human touch to your sound with this super-expressive wind controller from Akai. The ESI4000S includes a built-in analog modeling synth and MIDI output.... Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20W-FSZ6. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!