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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is great to deal with. Knowledgeable salespeople. I had to return an item once and it was very easy." - Customer on July 7, 2020
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Ibanez TCM50 Talman Cutaway Acoustic-Electric Guitar
Ibanez TCM50 Talman Cutaway Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Get the look and feel of an electric with the sound of an acoustic. This Ibanez features a double-cutaway design, giving you easy access to the higher frets. Learn more...
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
(5)
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
A thinner body and shorter 25" scale make the 12-string Ibanez AEG1812II a great choice for electric guitarists converting to acoustic guitar. Learn more...
Ibanez AEWC32 Acoustic-Electric Guitar
(4)
New from $399.99 SAVE 33%
or 6 payments
of $66.66
details
Only 1 Left!
Free 2-Day Shipping
Designed with electric guitar players in mind, the AEWC totes a remarkably slender body, 60mm neck joint and a deep florentine cutaway for upper fret reach. Learn more...
Ibanez ALT30 Altstar Acoustic-Electric Guitar
Ibanez ALT30 Altstar Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
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Great for electric guitarists, the Ibanez ALT30 Altstar uses tighter string spacing and a longer scale length for comfortable playing with high fret access. Learn more...
Fender CD-60SCE Solid Top Dreadnought Acoustic-Electric Guitar
Fender CD-60SCE Solid Top Dreadnought Acoustic-Electric Guitar
(7)
New from $329.99
Like New $279.95
In Stock
Free 2-Day Shipping
Perfect for players of all skill levels, this acoustic guitar features a solid spruce top for pro tone. A Fishman CD preamp enhances your sound at any gig. Learn more...
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
New from $199.99 SAVE 33%
or 4 payments
of $50.00
details
In Stock
Free 2-Day Shipping
Turn some heads with this striking double-cutaway acoustic. Designed for the electric guitarist, the Ibanez TCY10E Talman delivers warm acoustic tone. Learn more...
Ibanez AW54CE Artwood Acoustic-Electric Guitar
Ibanez AW54CE Artwood Acoustic-Electric Guitar
(7)
New from $329.99 SAVE 26%
or 4 payments
of $82.50
details
In Stock
Free 2-Day Shipping
With its top, back, and sides made from mahogany, the Ibanez AW54CE Artwood delivers rich, well-rounded sound whether you're plugged in or playing acoustic. Learn more...
Fender CD-140SCE Dreadnought Acoustic-Electric Guitar, with Walnut Fingerboard (and Case)
Solid tone from a solid top at an affordable price point! Tune up and plug in with the onboard Fishman Presys electonics, and you'll be gigging in no time. Learn more...
Fender Tim Armstrong Hellcat Acoustic-Electric Guitar
Fender Tim Armstrong Hellcat Acoustic-Electric Guitar
New from $399.99
Only 2 Left!
Free 2-Day Shipping
With an all-mahogany body construction, this Hellcat doles out some seriously devilish tone. A Fishman Isys III Pickup System ensures great tone anywhere. Learn more...
Ibanez Artwood AW5412 12-String Acoustic-Electric Guitar
Ibanez Artwood AW5412 12-String Acoustic-Electric Guitar
New from $399.99 SAVE 33%
or 6 payments
of $66.66
details
In Stock
Free 2-Day Shipping
This Ibanez Artwood AW5412 has a dreadnought shape and solid mahogany construction for full-bodied, well-rounded sonic response and 12-string chime. Learn more...
Ibanez PF28ECE Acoustic-Electric Guitar
Ibanez PF28ECE Acoustic-Electric Guitar
(6)
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
A great first acoustic-electric axe for electric guitarists, the PF28ECE delivers rich sound (and stunning looks) with its sapele body and flame maple top. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
(8)
New from $699.99 SAVE 33%
or 8 payments
of $87.50
details
Only 1 Left!
Free 2-Day Shipping
This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
Ibanez AEG50 Acoustic-Electric Guitar
Ibanez AEG50 Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Get an acoustic that looks and sounds great out of the box. The Ibanez AEG50 has a spruce/sapele body for bright tone and a clear-voiced preamp system. Learn more...
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
Ibanez PF15ECE Dreadnought Acoustic-Electric Guitar
(4)
New from $229.99
or 4 payments
of $57.50
details
In Stock
Free 2-Day Shipping
This dreadnought boasts a sapele body with a single cutaway and a built in pre-amp for a top-notch entry level guitar with sweet, crisp tone. Learn more...
Ibanez AEWC10 Artwood Exotic Acoustic-Electric Guitar
Ibanez AEWC10 Artwood Exotic Acoustic-Electric Guitar
New from $299.99 SAVE 33%
or 4 payments
of $75.00
details
In Stock
Free 2-Day Shipping
Own a unique acoustic-electric that sounds great and is fun to play. The Ibanez AEWC10 Artwood Exotic has a full, pleasing tone with plenty of projection. Learn more...
Cole Clark Angel 2 Series Redwood Blackwood Acoustic-Electric Guitar (With Case)
New from $2,299.99 SAVE 16%
or 12 payments
of $191.67
details
Only 2 Left!
Free 2-Day Shipping
With a Queensland maple neck, Tasmanian blackwood back and sides and Australian redwood top, this Angel 2 is decked-out in beautiful, sustainable tonewoods. Learn more...
Ibanez PC12MHCE Performance Acoustic-Electric Guitar
Ibanez PC12MHCE Performance Acoustic-Electric Guitar
New from $229.99 SAVE 33%
or 4 payments
of $57.50
details
In Stock
Free 2-Day Shipping
Get that incredible Ibanez quality and sound at a price that's hard to beat. The all-sapele body delivers a warm tone that superbly complements singers. Learn more...
Cole Clark Angel 2 Series EC Bunya-Blackwood Acoustic-Electric Guitar (with Case)
New from $1,999.99 SAVE 20%
or 12 payments
of $166.67
details
In Stock
Free 2-Day Shipping
Experience the authentic tone of down under with this incredible Angel 2 from Cole Clark. Its native Australian tonewoods offer a distinct, soulful sound. Learn more...
Fender CD-140SCE 12-String Acoustic-Electric Guitar (with Case)
Fender CD-140SCE 12-String Acoustic-Electric Guitar (with Case)
New from $439.99
In Stock
Free 2-Day Shipping
Great for any singer-songwriter, Fender's CD-140SCE 12-string acoustic-electric inspires you to write and play songs you might not with a standard 6-string. Learn more...
Fender Limited Edition FSR FA-345CE Auditorium Acoustic-Electric Guitar
Fender Limited Edition FSR FA-345CE Auditorium Acoustic-Electric Guitar
New from $439.99
In Stock
Free 2-Day Shipping
Crafted with a stunning spalted maple top, along with lacewood back and sides, this limited edition Fender acoustic guitar will turn more than a few heads! Learn more...
1 - 20 of 56
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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