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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is freakin' awesome! The best people, the best stuff, and they'll let you get it when you can't afford to pay it all at once. Can't be beat." - customer on April 15, 2019
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Mackie ProFX16 v2 USB Mixer with FX, 16-Channel
Mackie ProFX16 v2 USB Mixer with FX, 16-Channel
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Small in size but big in features just like its predecessor, the ProFX16 v2 has 16 line inputs, 10 low-noise mic preamps, 3-band EQ, and integrated effects. Learn more...
Audio-Technica AT2020 Studio Microphone
Audio-Technica AT2020 Studio Microphone
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Recording vocals at home? Here's your affordable large-diaphragm condenser mic. And with SPL handling up to 144 dB, the AT2020 is a natural on loud sources. Learn more...
ART Voice Channel Tube Microphone Preamp System with Digital In/Out
ART Voice Channel Tube Microphone Preamp System with Digital In/Out
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Fatten your vocal tracks with this tube mic preamp's selectable plate voltage and variable impedance -- then record to your computer via USB, ADAT or S/PDIF. Learn more...
Mackie Big Knob Studio Plus Monitor Controller
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The heart of your studio, Mackie's Big Knob Studio Plus lets you route 4 sources to 3 monitor pairs -- and record at 192 kHz through 2 Onyx preamps over USB! Learn more...
Mackie Mix8 Compact Mixer, 8-Channel
Mackie Mix8 Compact Mixer, 8-Channel
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With two high-headroom, low-noise XLR mic preamps and 3-band EQ for shaping your sound, this mixer has everything you need in a rugged, portable package. Learn more...
ART ProChannel II Microphone Preamplifier and Compressor
ART ProChannel II Microphone Preamplifier and Compressor
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Need one awesome ART preamp/DI? Get tons of clean gain, a powerful optical compressor, fully parametric equalizer, and both analog VU and LED metering. Learn more...
Audio-Technica AT2041 Studio Microphone Package
Audio-Technica AT2041 Studio Microphone Package
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Start recording with this cost-effective mic pack from Audio-Technica. You get an AT2020 large-diaphragm condenser, plus an AT2021 small-diaphragm condenser. Learn more...
Mackie 402VLZ4 4-Channel Mixer
Mackie 402VLZ4 4-Channel Mixer
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Get Mackie build quality in a small footprint with the 402VL4 mixer -- the perfect choice when all you need is 2 XLR mic preamps and 2 1/4" line inputs. Learn more...
Mackie CR4 Creative Reference Multimedia Monitors
Mackie CR4 Creative Reference Multimedia Monitors
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Just like Mackie's CR4BT monitors without the Bluetooth option, these speakers deliver powerful sound in a small footprint -- perfect for your home studio. Learn more...
Mackie XR824 Powered Studio Monitor
Mackie XR824 Powered Studio Monitor
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An affordable alternative to Mackie's hugely popular HR824 studio monitors, the XR824s let you shape your sound with Acoustic Space and LF/HF shelf controls. Learn more...
Mackie M48 48v Phantom Power Supply
Mackie M48 48v Phantom Power Supply
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Trust your phantom power supply with the sturdy Mackie M48 -- it supplies 48 volts of clean, noise-free power from a wall outlet or a 9-volt battery. Learn more...
Audio-Technica ATM350UcW Cardioid Condenser Clip-on Instrument Microphone with Universal Mounting System for UniPak
Audio-Technica ATM350UcW Cardioid Condenser Clip-on Instrument Microphone with Universal Mounting System for UniPak
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Miking a horn or strings? Clip this microphone to the bell or bridge! Includes 5" gooseneck and locking 4-pin connector for A-T UniPak wireless transmitters. Learn more...
Mackie 1604VLZ4 16-Channel Mixer
Mackie 1604VLZ4 16-Channel Mixer
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With 16 Onyx mic preamps, 4 subgroups and 4 auxes, the 1604 VLZ4 has the I/O you need to run the show, with Mackie's legendary high headroom and low noise. Learn more...
Audio-Technica ST95MKII Handheld Dynamic Microphone
Audio-Technica ST95MKII Handheld Dynamic Microphone
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Need a mic or three? Stock up on quality handheld dynamic microphones for your practice space or school with the affordable Audio-Technica ST95 mkII. Learn more...
Audio-Technica U853R Hanging Condenser Microphone
Audio-Technica U853R Hanging Condenser Microphone
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Suspend Audio-Technica's U853R over choir performances, instrumental groups and theater stages to get natural sound from any angle. Learn more...
Audio-Technica ATM75cH Cardioid Condenser Headworn Microphone
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Hands-free and professional sounding, the Audio-Technica ATM75cH microphone boasts a headworn design, a cardioid condenser, and a flexible microphone boom. Learn more...
Audio-Technica ATH-ADG1X Gaming Headset
Audio-Technica ATH-ADG1X Gaming Headset
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Get your game on with the ATH-ADG1X headset. Lightweight, comfortable open-back headphones deliver immersive sound without sealing you off from the world. Learn more...
Audio-Technica PRO44 Condenser Boundary Microphone
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Use Audio-Technica's low-profile condenser mic for superior sound quality at every meeting or lecture. Learn more...
Audio-Technica PRO 8HEcW Headworn Hypercardioid Dynamic Microphone with 4-Pin Connection
Audio-Technica PRO 8HEcW Headworn Hypercardioid Dynamic Microphone with 4-Pin Connection
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The Audio-Technica PRO8HEcW is a headworn dynamic microphone with a hypercardioid pattern and a 55" (1.4 m) cable terminated with 4-pin HRS connector. Learn more...
Audio-Technica ATM-230 Hypercardioid Dynamic Microphone
Audio-Technica ATM-230 Hypercardioid Dynamic Microphone
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The small, low-profile design of the ATM-230 coupled with the tight hypercardioid pickup pattern makes it a great choice for miking any type of drum. Learn more...
1 - 20 of 32
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!