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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds provides great support and an excellent return policy. One of the best for pricing and price matching. Customer service always respond in a timely manner. When they have a product available, shipping time is excellent." - customer on May 24, 2019
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Xotic EP Booster Clean Boost Pedal
Xotic EP Booster Clean Boost Pedal
(2)
New from $116.00 SAVE 20%
or 6 payments
of $19.34
details
In Stock
Free 2-Day Shipping
Featuring a discrete FET design, this pedal can deliver up to +20dB of boost packed with shimmering, full-bodied tone like the original Echoplex preamp! Learn more...
Xotic SP Compressor Pedal
Xotic SP Compressor Pedal
(7)
New from $132.00 SAVE 20%
or 6 payments
of $22.00
details
In Stock
Free 2-Day Shipping
Based on the legendary Ross Compressor, this compact pedal lets you select between HI, MID, and LO frequency bands for authentic vintage compression. Learn more...
Hotone Wally Plus Deluxe Looper Pedal
 
Like New $114.95
Only 1 Left!
Free 2-Day Shipping
With eleven saveable loop phrase banks and 8 GB of internal memory, the WALLY+ can record and store 330 total minutes of loop time with unlimited … Learn more...
Xotic Wah Pedal
Xotic Wah Pedal
(3)
New from $236.00 SAVE 20%
or 6 payments
of $39.34
details
In Stock
Free 2-Day Shipping
Designed around the Clyde McCoy Wahs from the '60s, The Xotic Wah's bias, Wah Q control and EQ reshapes the classic Wah tone to fit your own sonic needs. Learn more...
Xotic Soul Driven Overdrive and Boost Pedal
Xotic Soul Driven Overdrive and Boost Pedal
New from $168.00 SAVE 20%
or 6 payments
of $28.00
details
In Stock
Free 2-Day Shipping
Inject some soul into your sound with the Xotic Soul Driven. Crank the Mid-Boost for throaty tones that cut through any mix like a hot knife through butter. Learn more...
Xotic Limited Edition Andy Timmons BB Preamp Pedal
Xotic Limited Edition Andy Timmons BB Preamp Pedal
New from $168.00 SAVE 20%
or 6 payments
of $28.00
details
In Stock
Free 2-Day Shipping
For tone so hot it smokes, you need the Xotic Andy Timmons BB Preamp pedal. This limited edition version has that same smooth, compressed tone. Learn more...
Xotic Super Clean Buffer Pedal
Xotic Super Clean Buffer Pedal
New from $120.00 SAVE 20%
or 6 payments
of $20.00
details
In Stock
Free 2-Day Shipping
Liven up your tone and add that little something that's been missing by adding the Xotic Super Clean buffer to your signal chain. Learn more...
Xotic SL Drive Pedal
Xotic SL Drive Pedal
(2)
New from $124.00 SAVE 20%
or 6 payments
of $20.67
details
In Stock
Free 2-Day Shipping
Easily switch between the legendary tone of the Super Lead and Super Bass amps with this compact pedal -- and get the crunch that shaped rock and roll! Learn more...
Hotone Patch Kommander 4-Channel Effect Switcher
Hotone Patch Kommander 4-Channel Effect Switcher
New from $159.99 SAVE 22%
Like New $143.95 SAVE 30%
or 6 payments
of $26.67
details
In Stock
Free 2-Day Shipping
Lightweight and fully programmable, the Hotone Patch Kommander gives you four true-bypass loops and a built-in input buffer for keeping your signal pristine. Learn more...
Xotic BB Preamp V2 Pedal
Xotic BB Preamp V2 Pedal
New from $168.00 SAVE 20%
Like New $144.95 SAVE 30%
or 6 payments
of $28.00
details
In Stock
Free 2-Day Shipping
Capable of up to 30dB of clean boost with an adjustable +/- 15dB active EQ, the Xotic BB Preamp can add a wide range of harmonic content to your sound. Learn more...
Xotic Super Sweet Booster Pedal
Xotic Super Sweet Booster Pedal
New from $120.00 SAVE 20%
or 6 payments
of $20.00
details
In Stock
Free 2-Day Shipping
Give your tone that extra "oomph" with Xotic's Super Sweet booster. Dial in the right amount of gain and adjust frequency response via external dipswitches. Learn more...
Positive Grid Bias Distortion Pedal
(1)
New from $349.00
Like New $314.95 SAVE 9%
or 8 payments
of $43.63
details
Only 1 Left!
Free 2-Day Shipping
Never buy another distortion pedal again! This stompbox features 10 default presets and you can even model your existing pedals to streamline your setup. Learn more...
Positive Grid Bias Rack Rackmount Preamp Processor
New from $999.00
Like New $889.95 SAVE 10%
or 12 payments
of $83.25
details
Only 2 Left!
Free 2-Day Shipping
Perfect for the studio, this rackmount preamp will be your go-to source for killer guitar tones. The on-board USB interface syncs seamlessly with your DAW. Learn more...
Positive Grid Bias Delay Pro Delay Pedal
Positive Grid Bias Delay Pro Delay Pedal
(1)
New from $349.00
or 8 payments
of $43.63
details
Only 2 Left!
Free 2-Day Shipping
Quickly and easily select presets from thousands of highly-customizable delays and connect via Bluetooth or USB to your BIAS Pedal iOS or desktop software. Learn more...
Positive Grid Bias Modulation Pro Pedal
Positive Grid Bias Modulation Pro Pedal
New from $349.00
Like New $274.95 SAVE 21%
or 8 payments
of $43.63
details
Only 2 Left!
Free 2-Day Shipping
Chorus, vibrato, flanger, rotary speaker, phaser, tremolo, pan, ring mod, autoswell -- whatever kind of modulation you need, this versatile pedal can do it! Learn more...
Positive Grid Bias Head Preamp Processor
New from $999.00
Like New $889.95 SAVE 10%
or 12 payments
of $83.25
details
Only 2 Left!
Free 2-Day Shipping
Download hundreds of amp choices on the ToneCloud, or capture the sound of your favorite amp. Stereo line outs plus built-in USB output make recording easy. Learn more...
Waldorf 2-Pole Desktop Analog Filter
Waldorf 2-Pole Desktop Analog Filter
New from $299.99 SAVE 28%
or 8 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Modulate via analog LFO, external signal or envelope follower settings. A preamp with overdrive capability lets you plug in your bass or guitar directly. Learn more...
Positive Grid PMOT111 Modulation Twin Effect Pedal
Positive Grid PMOT111 Modulation Twin Effect Pedal
New from $299.00
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Get all the highly customizable modulation DSP horsepower you expect from Positive Grid in a pedalboard-friendly format with the BIAS Modulation Twin. Learn more...
Positive Grid PDST111 Distortion Twin Pedal
Positive Grid PDST111 Distortion Twin Pedal
New from $299.00
Like New $269.95 SAVE 9%
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
Use the BIAS Distortion Twin's 9 presets to simulate tube, germanium, silicon, JFET and MOSFET clipping diodes, or blend them together for unique new sounds. Learn more...
Positive Grid PDLT111 Delay Twin Pedal
Positive Grid PDLT111 Delay Twin Pedal
New from $299.00
Like New $229.95 SAVE 23%
or 8 payments
of $37.38
details
In Stock
Free 2-Day Shipping
With 3000ms of delay time, 1/4 note, 1/8 note, and 1/8 note triplet note division options, and 9 factory presets, the BIAS Delay Twin is a true workhorse. Learn more...
1 - 20 of 20
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!