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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "These guys know their stuff, very helpful and customer service is top notch. They get A+++ from me. Could use a little more of stock on some items, but other than that they are the only place I ever buy from now! Customer for life!" - Customer on August 21, 2019
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Fender Custom Shop Limited Edition '60s Relic Stratocaster Electric Guitar (with Case)
New from $3,950.00
or 12 payments
of $329.17
details
In Stock
Free 2-Day Shipping
With a full relic treatment, this Custom Shop '60s Relic Strat shows the natural wear and tear of years of use -- down to rusty hardware and aged parts. Learn more...
Fender Custom Shop 2018 Artisan Spalted Maple Telecaster Electric Guitar (with Case)
New from $4,699.00
Call for 12
payments!
Coming Soon
Free 2-Day Shipping
Go all out with this luxurious Fender Custom Shop Tele. The '51 Nocaster pickups sound incredible, while the spalted maple top makes each piece unique. Learn more...
Fender Custom Shop '59 Roasted Heavy Relic Stratocaster Electric Guitar (with Case)
New from $4,100.00
Call for 12
payments!
Only 2 Left!
Free 2-Day Shipping
A throwback to one of the most exciting years of the Stratocaster, this Custom Shop '59 Strat sports a roasted neck, nitro finish and rosewood fretboard. Learn more...
Outfitted with hot, hand-wound pickups and a Bigsby B-5 tremolo, Fender's Journeyman Relic Twisted Telecaster is an all-American axe that's hard to put down. Learn more...
Fender Custom Shop Limited Edition '50s Thinline Telecaster Relic Electric Guitar (with Case)
New from $3,950.00
or 12 payments
of $329.17
details
Only 1 Left!
Free 2-Day Shipping
With its heavily aged Pink Paisley finish and Thinline semi-hollow body, along with its Custom Shop and Texas Special pickups, this Tele is swimming in mojo. Learn more...
Fender Custom Shop '63 S Heavy Relic Telecaster Electric Guitar (with Case)
New from $4,100.00
Call for 12
payments!
Only 2 Left!
Free 2-Day Shipping
Sparkly, rough, and beautiful, the Fender Custom Shop '63 S Heavy Relic Telecaster uses hand-wound pickups and Fat '50s wiring to deliver true Tele twang. Learn more...
Fender Custom Shop Limited Edition '65 Heavy Relic Stratocaster Electric Guitar (with Case)
New from $4,550.00
Call for 12
payments!
Only 1 Left!
Free 2-Day Shipping
With heavy relic treatment showing the natural wear and tear of years of use, this Custom Shop '65 Strat looks, feels and sounds like a well-loved treasure. Learn more...
Fender Custom Shop Limited Edition '57 Heavy Relic Stratocaster Electric Guitar (with Case)
New from $4,350.00
Call for 12
payments!
In Stock
Free 2-Day Shipping
Hand-selected at the NAMM Show, this Fender Custom Shop '57 Heavy Relic Strat features a quartersawn, one-piece maple neck and hand-wound '57 Strat pickups. Learn more...
Fender '57 Custom Twin-Amp Guitar Combo Amplifier (40 Watts, 2x12")
(1)
New from $2,999.99
or 12 payments
of $250.00
details
Only 2 Left!
Free 2-Day Shipping
Featuring the classic 5E8A circuit and a pair of beefy 6L6 power tubes, this tweed-covered 2x12" combo is a perfect addition to anyone's amp collection. Learn more...
Fender Custom Shop 1952 Heavy Relic Telecaster Electric Guitar, with Maple Fingerboard (with Case)
New from $4,100.00
Call for 12
payments!
Only 2 Left!
Free 2-Day Shipping
With vintage design and build, plus a few modern tweaks, the Fender Custom Shop 1952 Heavy Relic Telecaster takes you back to the Tele's most classic era. Learn more...
Fender Custom Shop '60s Heavy Relic Telecaster Electric Guitar (with Case)
New from $4,750.00
Call for 12
payments!
Only 2 Left!
Free 2-Day Shipping
This Custom Shop model goes the extra mile with an EVH humbucker, a hand-wound bridge pickup, and a jaw-dropping Candy Apple Red over Pink Paisley finish. Learn more...
Fender Custom 1956 Strat Heavy Relic Electric Guitar, with Maple Fingerboard (with Case)
New from $3,850.00
or 12 payments
of $320.84
details
Only 2 Left!
Free 2-Day Shipping
Looking like a well-loved instrument from Fender's golden age, this Custom Shop Strat features a heavily aged ash body with a premium quartersawn maple neck. Learn more...
Fender American Pro Jaguar Replacement Neck
Fender American Pro Jaguar Replacement Neck
New from $499.99
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Outfit your Jaguar with a replacement American Professional Jaguar neck, sporting a deep C profile, 9.5" radius rosewood freboard and 22 narrow-tall frets. Learn more...
Fender American Pro Jazz Electric Bass Replacement Neck
Fender American Pro Jazz Electric Bass Replacement Neck
New from $499.99
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Finish off your Jazz bass build with this Fender American Professional bass neck, featuring a Modern C neck profile, 9.5" radius and 22 narrow-tall frets. Learn more...
Fender American Professional Precision Bass Replacement Neck
Fender American Professional Precision Bass Replacement Neck
New from $549.99
or 8 payments
of $68.75
details
In Stock
Free 2-Day Shipping
Upgrade your old bass, or modify a new one, with this killer P-Bass neck. The American Pro neck features a rosewood fingerboard and 20 narrow-tall frets. Learn more...
Fender Redondo Classic Acoustic-Electric Guitar (with Gig Bag)
(3)
New from $799.99
Like New $684.95
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
For players in need of a bold sound, look no further than the Redondo Classic. The guitar's solid Sitka spruce top and mahogany body make this beauty sing. Learn more...
Fender Redondo Player Acoustic-Electric Guitar, Left-Handed
Fender Redondo Player Acoustic-Electric Guitar, Left-Handed
New from $399.99
or 4 payments
of $100.00
details
In Stock
Free 2-Day Shipping
Perfect for playing around campfires and taking on road trips, the Fender Redondo's solid spruce top and Fishman electronics ensure a great sound anywhere. Learn more...
Fender The Pelt Fuzz Pedal
Fender The Pelt Fuzz Pedal
New from $149.99
or 4 payments
of $37.50
details
In Stock
Free 2-Day Shipping
Packed with silicon fuzz tones perfect for creating your own legendary sound, The Fender Pelt Fuzz is a satisfyingly versatile take on the classic effect. Learn more...
Fender Limited Edition Parallel Universe Stratocaster/Telecaster Hybrid Electric Guitar (with Case)
New from $1,999.99
Like New $1,739.00
or 12 payments
of $166.67
details
In Stock
Free 2-Day Shipping
Fender bends reality with this killer Strat/Tele hybrid Parallel Universe model. A trio of Custom Shop ‘69 Aged Strat pickups deliver clear, vintage tone. Learn more...
Get the Fender tone that started it all with this gorgeous recreation of an original '52 Telecaster. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!