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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love zZounds' Play as you Pay option!" - customer on April 6, 2019
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Steinberg UR22mkII USB Audio Interface
Steinberg UR22mkII USB Audio Interface
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New from $149.99 SAVE 25%
Like New $134.95 SAVE 32%
or 4 payments
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Record to your laptop or iPad with this USB audio interface. Steinberg's UR22mkii packs two Yamaha D-PRE preamps and MIDI I/O in a road-worthy metal case. Learn more...
Steinberg UR824 USB Audio Interface
(6)
New from $799.99 SAVE 20%
or 12 payments
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This one-rack-space USB interface gives you sample rates up to 192 kHz and tons of I/O: 8 mic pres, 8 line outs, 2 banks of ADAT optical, and word clock I/O. Learn more...
Steinberg UR-RT2 USB Audio Interface
Steinberg UR-RT2 USB Audio Interface
New from $349.99 SAVE 22%
or 8 payments
of $43.75
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This USB interface gives you two D-PRE mic preamps with switchable Rupert Neve Designs transformers. Press the button to add character to your recordings! Learn more...
Steinberg UR44 USB and iOS Audio Interface
Steinberg UR44 USB and iOS Audio Interface
(4)
New from $299.99 SAVE 25%
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This 24-bit/192 kHz USB interface gives you 6 analog inputs (including 4 mic preamps), 4 analog outs, 2 headphone jacks, and MIDI I/O in a rugged metal case. Learn more...
Steinberg UR-RT4 USB Audio Interface
New from $599.99 SAVE 20%
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With switchable Rupert Neve Designs transformers on four mic preamps, Steinberg's UR-RT4 USB audio interface can add rich depth and character to your tracks. Learn more...
Mackie Onyx Producer 2-2 USB Audio Interface
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With two Mackie Onyx mic preamps plus MIDI I/O, this 2x2 bus-powered USB interface is ready to capture your performance at up to 192 kHz/24-bit resolution. Learn more...
Mackie Onyx Artist 1-2 2x2 USB Audio Interface
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Plug into this bus-powered USB interface and record at 192 kHz/24-bit resolution. Mackie's Onyx Artist 1-2 gives you an XLR mic preamp and a 1/4" Hi-Z input. Learn more...
Steinberg UR242 USB and iOS Audio Interface
Steinberg UR242 USB and iOS Audio Interface
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New from $199.99 SAVE 20%
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Record at 192 kHz/24-bit quality with this 4x2 USB interface. You get two Class-A mic preamps, a Hi-Z input for direct guitar, 2 line ins, MIDI I/O and more. Learn more...
Steinberg AXR4 Thunderbolt 2 Audio Interface
New from $2,799.99 SAVE 20%
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Steinberg's top Thunderbolt 2 interface, the AXR4 boasts 4 mic preamps, Rupert Neve Designs SILK processing, 384 kHz resolution and 32-bit A/D conversion. Learn more...
Shure MOTIV MVi Digital Audio Interface
Shure MOTIV MVi Digital Audio Interface
New from $129.00 SAVE 19%
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Record an XLR microphone or 1/4" instrument to your USB or iOS Lightning device with this 24-bit audio interface. Built-in DSP modes help capture any source. Learn more...
Steinberg UR12 USB Audio Interface
New from $99.99 SAVE 16%
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Free Ground Shipping Free Ground Shipping
Put pristine 192 kHz/24-bit recording on your desk for a nice price! This USB 2.0 audio interface offers an XLR mic preamp and a Hi-Z 1/4" instrument input. Learn more...
Steinberg UR28M USB Audio Interface
Steinberg UR28M USB Audio Interface
New from $399.99 SAVE 20%
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More than a 4-analog-input audio interface, the Steinberg UR28M is a powerful monitor controller, with dim/mono/mute buttons and three pairs of outputs. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20Y-D489. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!