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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best. This is the 4th guitar I have bought from them and will be buying more. Wouldn't think of going anywhere else." - customer on July 4, 2019
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D'Addario NYXL Nickel Wound Electric Guitar Strings
D'Addario NYXL Nickel Wound Electric Guitar Strings
(3)
New from $12.99 SAVE 39%
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on orders $59.00+ details
In Stock
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A break-resistant high-carbon steel core and plain steel alloy improve tuning stability and create a higher frequency response and output. Learn more...
Silvertone SSL3 Electric Guitar Package
Silvertone SSL3 Electric Guitar Package
New from $227.95 SAVE 53%
or 6 payments
of $38.00
details
In Stock
Free 2-Day Shipping
Get started playing with the Silvertone SSL3 Package. The SSL3 Package includes everything the budding guitarist needs to commence rocking. Learn more...
Taylor T5z Standard Electric Guitar
Taylor T5z Standard Electric Guitar
New from $2,499.00 SAVE 16%
Like New $2,129.00 SAVE 28%
or 18 payments
of $138.84
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In Stock
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Get electric guitar-like playability and tone in an acoustic-bodied guitar, thanks to the Taylor T5z Standard's 3 pickups and compact hollowbody design. Learn more...
Taylor T5z Classic Deluxe Electric Guitar
Taylor T5z Classic Deluxe Electric Guitar
New from $2,199.00 SAVE 11%
or 18 payments
of $122.17
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In Stock
Free 2-Day Shipping
Sporting an all-gloss body, ebony fretboard in 12" radius and ingenious three-pickup array, the T5z Classic Deluxe is a joy to play, hear and behold. Learn more...
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
D'Addario EXL110 XL Electric Guitar Strings (Regular Light, 10-46)
New from $5.49 SAVE 52%
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D'Addario EXL110 strings offer bright, pleasant attack. Wound with nickel-plated steel wrap wire, D'Addario EXL110 strings help you rock. Learn more...
D'Angelico Bob Weir Signature Premier SS Semi-Hollowbody Electric Guitar (with Gig Bag)
New from $1,099.00
or 12 payments
of $91.59
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In Stock
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Armed for marathon jam sessions with its Bigsby vibrato and coil-tappable humbuckers, this Bob Weir signature will spice up your playing. Learn more...
Reverend Greg Koch Signature Gristlemaster Electric Guitar
New from $1,599.00 SAVE 16%
or 12 payments
of $133.25
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Featuring a slightly larger body than you'd expect, and with chambering under the pickguard, this Greg Koch signature model is loaded with modded features. Learn more...
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
D'Addario EXL120 XL Electric Guitar Strings (Super Light, 9-42)
New from $5.49 SAVE 52%
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D'Addario EXL120 strings offer great performance. The D'Addario EXL120s are Super Light gauge strings, great for lead work. Learn more...
Taylor T5 Classic Electric Guitar
(3)
New from $1,899.00 SAVE 14%
or 18 payments
of $105.50
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Only 1 Left!
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The T5 Classic's mahogany top and ingenious three-pickup setup let you achieve an array of tones, from deep, rich acoustic to screaming lead electric. Learn more...
D'Angelico Premier Brighton Electric Guitar (with Gig Bag)
(1)
New from $799.99
or 12 payments
of $66.67
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With its deep double cutaways, lightweight alder body and Seymour Duncan Designed humbuckers, the Premier Brighton is the epitome of performance ready. Learn more...
D'Angelico Premier DC Semi-Hollowbody Electric Guitar
(4)
New from $799.99
or 12 payments
of $66.67
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In Stock
Free 2-Day Shipping
You don't have to compromise on style or function with the D'Angelico Premier DC semi-hollow -- it's great for all genres and has attitude pre-installed. Learn more...
Silvertone SS10 Citation Electric Guitar Package
Silvertone SS10 Citation Electric Guitar Package
New from $148.95 SAVE 50%
or 6 payments
of $24.83
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In Stock
Free 2-Day Shipping
Beginner guitars, take note: this kit includes a Silvertone SS10 guitar, an amp, and everything else you need to get started. Learn more...
D'Angelico Deluxe Bob Weir Bedford Electric Guitar (with Case)
New from $1,999.99
or 12 payments
of $166.67
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In Stock
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A bright and clear tonal powerhouse, the D'Angelico Bob Weir Bedford features two Seymour Duncan P-90s with a Lollar Blonde single-coil nestled in between. Learn more...
D'Angelico Excel DC Stairstep Electric Guitar (with Case)
(1)
New from $1,699.99
or 12 payments
of $141.67
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Step up to this double-cutaway D'Angelico Excel. Its Seymour Duncan 59 humbuckers deliver classic tone and a slim C-shape neck makes for comfortable playing. Learn more...
Silvertone SS11 Revolver Electric Guitar Package
Silvertone SS11 Revolver Electric Guitar Package
New from $158.95 SAVE 53%
or 4 payments
of $39.74
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In Stock
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The Silvertone SS11 Revolver electric guitar pack includes a guitar, amp, gig bag, tuner, strap, cable, pick pack, instructional video, and extra strings. Learn more...
Reverend Six Gun TL Electric Guitar
New from $1,099.00 SAVE 17%
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of $91.59
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Sporting a Wilkinson WVII 50 tremolo system on a sleek, offset korina body with a roasted maple neck, the Six Gun TL provides pure, ripping Reverend tone. Learn more...
D'Angelico Premier Atlantic Electric Guitar (with Gig Bag)
(2)
New from $699.99
Like New $589.95 SAVE 15%
or 12 payments
of $58.34
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Only 2 Left!
Free 2-Day Shipping
With a basswood body for deep resonance and Duncan Designed coil-tap pickups, the D'Angelico Premier Atlantic lets you dive into an ocean of exciting tones. Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
(1)
New from $15.99 SAVE 39%
Play as you Pay®
on orders $59.00+ details
In Stock
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Equip your axe with NYXL strings for unmatched durability and tuning stability. The high carbon steel alloy allows for harder playing with less breakage. Learn more...
D'Addario EXL Nickel Wound Electric Guitar Strings
D'Addario EXL Nickel Wound Electric Guitar Strings
New from $5.95 SAVE 52%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Nickel-wound and available in a variety of gauges, D'Addario EXL Strings are ready to cover any genre or tuning with excellent tone and durability. Learn more...
Taylor T5z Custom Electric Guitar (with case)
Taylor T5z Custom Electric Guitar (with case)
(2)
New from $3,199.00 SAVE 15%
or 18 payments
of $177.73
details
Only 2 Left!
Free 2-Day Shipping
Get flawless electric and acoustic tones with the Taylor T5z Custom -- a compact hollowbody hybrid guitar with jumbo frets and three uniquely voiced pickups. Learn more...
1 - 20 of 79
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!