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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love zZounds. Pretty much all the gear I need, at great prices. Terrific shipping, and excellent returns when something you've bought but not tried before buying isn't what you're looking for." - Customer on March 23, 2019
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RocknRoller Multi-Cart Equipment Cart with R-Trac Wheels
RocknRoller Multi-Cart Equipment Cart with R-Trac Wheels
New from $99.99 SAVE 27%
or 6 payments
of $16.67
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In Stock
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Transport your gear smarter with this equipment cart from RocknRoller. The Multi-Cart transforms into 8 configurations to accommodate just about any rig. Learn more...
RocknRoller R18RT Mega Plus Cart
RocknRoller R18RT Mega Plus Cart
(1)
New from $319.99 SAVE 23%
or 8 payments
of $40.00
details
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Free Ground Shipping Free Ground Shipping
Add the R18RT to your arsenal and make moving heavy equipment a cinch. It boasts super-wide casters, custom cushioning wheels, and rugged steel tubes. Learn more...
RocknRoller R2RT Multi-Cart
RocknRoller R2RT Multi-Cart
New from $109.99 SAVE 31%
or 6 payments
of $18.34
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In Stock
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Starting with a smooth ride on its R-Trac tires and expanding from 26"-39" in length, the RocknRoller R2RT multi-cart helps you haul anything up to 350 lbs. Learn more...
RocknRoller R12RT Stealth All-Terrain Multi-Cart
RocknRoller R12RT Stealth All-Terrain Multi-Cart
New from $269.99 SAVE 27%
or 6 payments
of $45.00
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Get the flagship multi-cart from RocknRoller! The RocknRoller Stealth multi-cart offers an all-terrain design, R-Trac tires, and an 8-in-1 configuration. Learn more...
JamStands JS-KC80 Karma Pro Adjustable Cart
JamStands JS-KC80 Karma Pro Adjustable Cart
(6)
New from $99.99 SAVE 33%
or 6 payments
of $16.67
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In Stock
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Roll heavy amps or speakers easily with this JamStands adjustable cart. The Karma Pro folds flat, then reconfigures into a dolly, four-wheel cart, and more. Learn more...
RocknRoller RMH1 Mini Hand Truck
RocknRoller RMH1 Mini Hand Truck
New from $69.99 SAVE 17%
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of $11.67
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Designed to save space -- and your back -- the RocknRoller RMH1 Mini Hand Truck is just what you need to help you transport your gear from gig to van. Learn more...
RocknRoller R14G Mega Ground Glider Multi-Cart
RocknRoller R14G Mega Ground Glider Multi-Cart
New from $299.99 SAVE 24%
Like New $264.95 SAVE 33%
or 8 payments
of $37.50
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In Stock
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Got a lot of gear to move? The ultra-versatile RocknRoller R14G Mega Ground Glider can transform in 8 different ways and hold up to 700 lbs! Learn more...
RocknRoller R16RT Max Wide Cart
RocknRoller R16RT Max Wide Cart
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New from $289.99 SAVE 21%
or 6 payments
of $48.34
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Free Ground Shipping Free Ground Shipping
Move your heaviest, largest equipment with ease. The R16RT folds into 8 different positions and its R-Trac Wide wheels glide smoothly over rough terrain. Learn more...
RocknRoller RSH10 Shelving System
RocknRoller RSH10 Shelving System
New from $59.99 SAVE 24%
or 6 payments
of $10.00
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Put a shelf on your RocknRoller cart so you can use it during a gig. It makes organization easier, without taking up too much room on the stage. Learn more...
Rock N Roller RBCB Flex-Straps
New from $17.99 SAVE 27%
Play as you Pay®
on orders $59.00+ details
Only 1 Left!
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Fit all your gear on your Rock N Roller cart, and make sure it stays there with these wide RBCD Flex-Straps -- 3 times stronger than typical bungee cords. Learn more...
Rock N Roller RSHM2T 2-Tier Multi Media Shelf
Rock N Roller RSHM2T 2-Tier Multi Media Shelf
New from $89.99 SAVE 20%
or 6 payments
of $15.00
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Convert your Rock N Roller cart into a fully functional 2-tier mobile workstation with the RSHM2T tiered shelf, designed to fit models R8, R10 and R12. Learn more...
RocknRoller R6G Mini Ground Glider Multi-Cart
RocknRoller R6G Mini Ground Glider Multi-Cart
(1)
New from $189.99 SAVE 26%
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of $31.67
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Free Ground Shipping Free Ground Shipping
The RocknRoller R6G Mini cart can transform in eight different ways, so you can adjust it to fit your equipment-moving needs. It holds up to 500 lbs of gear! Learn more...
RocknRoller RSD10 Decking System
RocknRoller RSD10 Decking System
New from $53.99 SAVE 30%
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on orders $59.00+ details
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Add this two-piece, carpeted deck to your rolling cart, and you will stop worrying about damaged gear and parts that might go missing. Learn more...
RocknRoller RSH2 Shelving Kit for R2RT
RocknRoller RSH2 Shelving Kit for R2RT
New from $43.99 SAVE 29%
Like New $39.95 SAVE 35%
Play as you Pay®
on orders $59.00+ details
In Stock
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Make the best use of your space: Convert your RocknRoller R2RT Micro Multi-Cart from a cargo caddy into a useable work space with this RSH2 shelving kit. Learn more...
Rock N Roller RCH1 Accessory Rack
Rock N Roller RCH1 Accessory Rack
New from $29.99 SAVE 24%
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on orders $59.00+ details
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Make your Rock N Roller cart even more useful. The RCH1 accessory rack clamps onto your cart's handle -- the perfect spot to hang your cables and headphones. Learn more...
JamStands JS-KC90 Karma Pro Adjustable Cart
JamStands JS-KC90 Karma Pro Adjustable Cart
(1)
New from $149.99 SAVE 34%
or 6 payments
of $25.00
details
In Stock
Free 2-Day Shipping
Give your back a break with this multi-purpose equipment cart from JamStands. The medium-sized Karma Cart hauls up to 300 pounds in eight configurations. Learn more...
RocknRoller RSD6 Decking System for R6RT
RocknRoller RSD6 Decking System for R6RT
New from $51.99 SAVE 23%
Like New $44.95 SAVE 33%
Play as you Pay®
on orders $59.00+ details
In Stock
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Place this carpeted deck on your RocknRoller R6RT Mini Multi-Cart, and you can rest assured that nothing will slip through the cracks as you move your gear. Learn more...
RocknRoller R2G Micro Glider Multi-Cart
RocknRoller R2G Micro Glider Multi-Cart
New from $129.99 SAVE 31%
or 6 payments
of $21.67
details
In Stock
Free 2-Day Shipping
Built to move massive amounts of gear quickly, the RocknRoller micro glider multi-cart has extension up to 39", no-flat rear wheels and 8 configurations. Learn more...
RocknRoller R14 Solid Deck for R14 R18 Multi-Carts
RocknRoller R14 Solid Deck for R14 R18 Multi-Carts
New from $84.99 SAVE 14%
or 6 payments
of $14.17
details
In Stock
Free Ground Shipping Free Ground Shipping
Don't let smaller gear slip through the cracks. The carpeted RocknRoller R14 solid deck fits the R14 and R18 models and is easy to attach/detach. Learn more...
RocknRoller RSD2 Carpeted Deck for R2RT
RocknRoller RSD2 Carpeted Deck for R2RT
New from $49.99 SAVE 19%
Play as you Pay®
on orders $59.00+ details
In Stock
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In order to ensure the safest transportation of your gear, place this carpeted deck on your RocknRoller R2RT Micro Multi-Cart. Learn more...
1 - 20 of 26
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!