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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has always been very easy to work with on purchases, payments, quality, customer support & making great gear available for us little folks." - Customer on March 26, 2020
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Remo Silentstroke ProPack Drumheads
Remo Silentstroke ProPack Drumheads
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Practice your grooves and avoid upsetting your neighbors with Silentstroke heads. Crafted from a 1-ply mesh material, these heads produce minimal volume. Learn more...
Remo Coated Ambassador Drumhead
Remo Coated Ambassador Drumhead
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Imbued with a warm, inviting, and resonant tone, the Coated Ambassador drumhead is well suited for playing every style imaginable, from Jazz to hip hop. Learn more...
Remo Clear Pinstripe Tom Drumhead Pack
Remo Clear Pinstripe Tom Drumhead Pack
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Want a big, thick drum sound? Quick decay and low pitch give these Clear Pinstripe drumheads a warm resonance that will tighten up your drum kit's tone. Learn more...
Remo Emperor Colortone Drumhead
Remo Emperor Colortone Drumhead
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Express yourself without losing tone! The Remo Emperor Colortone drumheads feature Skyndeep imaging technology for visual appeal and powerful projection. Learn more...
Remo Clear Pinstripe Drumhead
Remo Clear Pinstripe Drumhead
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The WeatherKing head from Remo helps to dampen overtones and tinny resonance to produce a deeper, more "growly" tone than the average drumhead. Learn more...
Remo Fiberskyn 3 Pretuned Head Tambourine (Double Row)
Remo Fiberskyn 3 Pretuned Head Tambourine (Double Row)
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Go nuts with this tambourine that features 8 pairs of jingles and the renowned Fiberskyn 3 drumhead film from Remo. Learn more...
Remo Black Suede Emperor Drumhead
Remo Black Suede Emperor Drumhead
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Are you a hard-hitting drummer? Stunning and smooth-looking, the 2-ply Black Suede Emperor heads can take a beating from those who are more heavy-handed. Learn more...
Remo Silentstroke White Mesh Drumhead
Remo Silentstroke White Mesh Drumhead
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Remo Silentstroke drumheads are the perfect choice when your available volume is capped. Their single-ply mesh material provides a springy feel. Learn more...
Remo Powerstroke Bass Drumhead
Remo Powerstroke Bass Drumhead
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The Remo Powerstroke bass drumhead has a controlled sound without nasty overtones thanks to a thin lining around the edges of the its underside. Learn more...
Remo Ebony Ambassador Practice Pad
Remo Ebony Ambassador Practice Pad
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Beef up your playing chops with this stylish Remo practice pad. An ebony Ambassador head feels just like a real drum and looks fantastic with the red hoop. Learn more...
Remo Rhythm Club Bongos
Remo Rhythm Club Bongos
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Not just a toy, these colorful, high-quality Remo bongos come in a kid-friendly smaller size that makes them perfect for the aspiring percussionist. Learn more...
Remo Coated Emperor X Snare Drumhead
Remo Coated Emperor X Snare Drumhead
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Meant for the bruisers and drum abusers, this Remo head features two 10 mm thick layers that give it incredible durability and percussive bite. Learn more...
Remo Clear Ambassador Drumhead
Remo Clear Ambassador Drumhead
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This medium-weight, clear single-ply Mylar drumhead delivers a brilliant and buoyant sound with a punchy attack. Learn more...
Remo Hazy Ambassador Bottom Snare Drumhead
Remo Hazy Ambassador Bottom Snare Drumhead
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Change out the old resonant head on your snare drum with this drumhead, and you'll hear an improvement in the vibrancy of your snare's sound. Learn more...
Remo Coated Emperor Drumhead
Remo Coated Emperor Drumhead
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The most durable of the WeatherKing line, Emperor Drumheads are built specifically for the hardest playing, maddest, most rabid drummers out there. Learn more...
Remo Prizmatic Tambourine (Double Row)
Remo Prizmatic Tambourine (Double Row)
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Take the stage with this tambourine from Remo. Its shiny, prismatic hologram-like head is sure to capture the eyes and attention of your audience. Learn more...
Remo Coated Emperor Tom Drumhead Pack
Remo Coated Emperor Tom Drumhead Pack
(1)
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Offering a warmer sound and more durability than clear heads, Remo Coated Emperor tom drumheads have earned a reputation for consistent performance. Learn more...
Remo Clear Ambassador Tom Drumhead Pack
Remo Clear Ambassador Tom Drumhead Pack
(1)
New from $34.95 SAVE 58%
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Freshen up your drum set by setting it up with the Remo Clear Ambassador Tom drumhead pack. These three medium-weight heads give off bright sound. Learn more...
Remo Clear Emperor Tom Drumhead Pack
Remo Clear Emperor Tom Drumhead Pack
New from $35.95 SAVE 57%
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These clear Remo Emperor tom heads are made of two free-floating pieces of 7" mylar, giving them a very bright sound and supreme durability. Learn more...
Remo BG-5300 Pre-Tuned Bongo Set
Remo BG-5300 Pre-Tuned Bongo Set
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Outfitted with Fiberskyn 3 drumheads and inspired by traditional tack head bongos, these pre-tuned bongos deliver plucky rhythms. Learn more...
1 - 20 of 72
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20N-52CK. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
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It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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