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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "These guys are simply amazing. The Play as you Pay plan is great for the guy on a budget. The customer service is better than Disneyland." - Customer on February 25, 2019
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PreSonus Atom USB MIDI Pad Controller
PreSonus Atom USB MIDI Pad Controller
New from $149.95 SAVE 23%
or 6 payments
of $25.00
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Add 16 full-size beat pads, four rotary encoders, and DAW control buttons to your setup easily and quickly with the PreSonus Atom USB MIDI pad controller.... Learn more...
PreSonus StudioLive 32 Series III Digital Mixer, 32-Channel
(2)
New from $2,699.95 SAVE 22%
Like New $2,684.00 SAVE 23%
or 12 payments
of $225.00
details
In Stock
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The 3rd-gen PreSonus StudioLive 32 digital console gives you 40 total inputs, 32 mic inputs with motorized faders and XMAX preamps, 34x34 USB I/O and more.... Learn more...
PreSonus Eris E5 High-Definition Active Studio Monitor
PreSonus Eris E5 High-Definition Active Studio Monitor
(6)
New from $149.95 SAVE 25%
or 6 payments
of $25.00
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Hear your speakers -- not your room. Dial in the "acoustic space" low shelf on your PreSonus E5 powered monitors to help correct for close walls and corners.... Learn more...
PreSonus Sceptre S8 CoActual Active Studio Monitor
(2)
New from $599.95 SAVE 39%
Like New $499.95 SAVE 50%
or 12 payments
of $50.00
details
In Stock
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Thanks to a cutting-edge coaxial design that combines an 8" woofer and 1" tweeter, these PreSonus Sceptre S8 powered monitors deliver stunning detail.... Learn more...
PreSonus Eris E8 Active Studio Monitor
PreSonus Eris E8 Active Studio Monitor
(9)
New from $249.95 SAVE 37%
or 4 payments
of $62.49
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In Stock
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Upgrade your home studio with PreSonus Eris E8s. These biamped powered monitors help compensate for your room with detailed acoustic adjustment controls.... Learn more...
PreSonus StudioLive AR12 USB Mixer, 14-Channel
(1)
New from $499.95 SAVE 16%
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of $62.50
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The ultimate project studio mixer! Plug in 14 inputs and capture multitrack audio to your DAW with 14x4 USB I/O -- or record in stereo directly to SD card.... Learn more...
PreSonus StudioLive 24 Series III Digital Mixer, 24-Channel
New from $2,299.95 SAVE 23%
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of $191.67
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PreSonus' next-gen digital console gives you 25 XMAX mic preamps, 25 motor faders, new Fat Channel FX, AVB + USB I/O, SD Card multitrack recording, and more.... Learn more...
PreSonus FaderPort 8 DAW Mixer Controller
PreSonus FaderPort 8 DAW Mixer Controller
(3)
New from $499.95 SAVE 16%
or 8 payments
of $62.50
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Take command of your DAW with 8 motorized faders, digital scribble strips and transport controls. This USB mixer control surface speeds up your sessions!... Learn more...
PreSonus Eris E5 and T8 Active Studio Monitor and Subwoofer Package
PreSonus Eris E5 and T8 Active Studio Monitor and Subwoofer Package
(1)
New from $499.95 SAVE 43%
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of $62.50
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Hook up your studio with a pair of PreSonus Eris E5 studio monitors, T8 Temblor subwoofer, monitor isolation pads, cables, and even a passive volume control.... Learn more...
PreSonus Studio 2|4 2x2 USB Audio Interface
PreSonus Studio 2|4 2x2 USB Audio Interface
New from $149.95 SAVE 25%
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of $25.00
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Great for recording at home or on the go, this USB-C bus-powered audio interface gives you two PreSonus XMAX-L mic preamps, balanced line outs, and MIDI I/O.... Learn more...
PreSonus Sceptre S6 CoActual Active Studio Monitor
PreSonus Sceptre S6 CoActual Active Studio Monitor
(1)
New from $499.95 SAVE 44%
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of $62.50
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In Stock
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With a coaxial design that incorporates a 6.5" woofer and 1" tweeter into a common driver, the Sceptre S6 represents the next generation of powered monitors.... Learn more...
PreSonus AIR12 Powered Loudspeaker
(2)
New from $449.96 SAVE 35%
or 8 payments
of $56.25
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In Stock
Free Ground Shipping Free Ground Shipping
Why compromise performance for portability? With Class A/B power for the highs and Class D power for the lows, the PreSonus AIR12 pushes out powerful sound.... Learn more...
PreSonus Studio 24C USB-C Audio MIDI Interface
PreSonus Studio 24C USB-C Audio MIDI Interface
New from $149.95 SAVE 25%
or 6 payments
of $25.00
details
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Free Ground Shipping Free Ground Shipping
Need a small, powerful interface? The PreSonus Studio 24C features two mic/instrument inputs, direct monitoring, and a free suite of Studio Magic plug-ins.... Learn more...
PreSonus HP4 4-Channel Headphone Amplifier
PreSonus HP4 4-Channel Headphone Amplifier
New from $129.95 SAVE 18%
Like New $114.95 SAVE 27%
or 6 payments
of $21.66
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Add four headphone jacks to your home studio with this crystal-clear distribution amplifier. Each channel has an individual volume knob and 150 mW of power.... Learn more...
PreSonus TubePre Version 2 Microphone Preamplifier
PreSonus TubePre Version 2 Microphone Preamplifier
(1)
New from $129.95 SAVE 18%
Like New $119.95 SAVE 25%
or 6 payments
of $21.66
details
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Add tube tone to your tracks with the PreSonus TubePre Version 2 microphone preamp. Tweak separate Drive and Gain knobs to get gentle warmth or full-on fuzz.... Learn more...
PreSonus Studio 1824C USB-C Audio MIDI Interface
PreSonus Studio 1824C USB-C Audio MIDI Interface
New from $499.95 SAVE 23%
or 8 payments
of $62.50
details
Coming Soon
Free Ground Shipping Free Ground Shipping
Get 18 inputs, eight XMAX mic preamps, two headphone outs, ADAT and SPDIF I/O, and USB-C connectivity with the PreSonus Studio 1824C audio interface.... Learn more...
PreSonus AudioBox iTwo USB iPad Recording System
(2)
New from $149.95 SAVE 25%
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of $25.00
details
In Stock
Free 2-Day Shipping
With two XLR-1/4" combo inputs and MIDI I/O, the AudioBox iTwo records two channels at up to 96 kHz/24-bit. Powered by USB, it works with your iPad, Mac or PC.... Learn more...
PreSonus Notion 6 Notation Software
PreSonus Notion 6 Notation Software
New from $104.97 SAVE 47%
or 6 payments
of $17.50
details
In Stock
Free 2-Day Shipping
Compose scores, sheet music, and tabs -- then hear your ideas played back with samples from the London Symphony Orchestra, Victor Wooten, Neil Zaza and more!... Learn more...
PreSonus HP2 Battery-Powered Stereo Headphone Amplifier
PreSonus HP2 Battery-Powered Stereo Headphone Amplifier
New from $109.95 SAVE 26%
or 6 payments
of $18.33
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In Stock
Free 2-Day Shipping
Hear your monitor mix clearly with PreSonus' HP2 headphone amplifier. Compact and battery-powered, it's made to tour and runs for seven hours on one battery.... Learn more...
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800-zZounds (800-996-8637)
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
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No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!