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  • Mon, Tue, Wed, Thur, Fri 7:30AM - 11:30PM
  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds always ships quickly, easily returnable, great customer service, and best prices around!" - Customer on March 6, 2019
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Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
(1)
New from $19.95 SAVE 20%
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on orders $59.00+ details
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Add a dash of elegance to your usual routine with this maple capo. This classy capo features the same high-performance you've come to expect from Kyser.... Learn more...
Music Nomad MN207 Premium Instrument Work Mat and Cradle
Music Nomad MN207 Premium Instrument Work Mat and Cradle
New from $33.99 SAVE 10%
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on orders $59.00+ details
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Do some maintenance on your guitar or bass without damaging the finish. This work mat includes a soft gel neck cradle for full support of your instrument.... Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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on orders $59.00+ details
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Look ma, one hand is all it takes to change fret position for the Kyser Quick Change capo. The padded neck grip also helps protect your guitar.... Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin.... Learn more...
Martin Suede Guitar Strap
Martin Suede Guitar Strap
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Match your Martin's timeless style by wearing this comfortable, 2.5" wide suede Martin guitar strap.... Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture.... Learn more...
Music Nomad F-ONE Fretboard Oil Cleaner and Conditioner
Music Nomad F-ONE Fretboard Oil Cleaner and Conditioner
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Give your fretboard the care it deserves with F-ONE Fretboard Oil Cleaner. Using only 100% natural oils, this cleaner revives fingerboards safely.... Learn more...
Music Nomad Premium Guitar Care System
Music Nomad Premium Guitar Care System
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Your guitar will look like it did after it left the workshop when you use this complete guitar care package featuring a cleaner, fretboard oil, and polish.... Learn more...
Music Nomad MN204 Nomad 2-Piece Guitar Tool Set
Music Nomad MN204 Nomad 2-Piece Guitar Tool Set
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If cleanliness is next to guitar godliness, the Nomad Tool and Nomad Slim will get you there, by dusting under strings and other-hard-to-clean spots.... Learn more...
Music Nomad TUNE-IT Lubricant
Music Nomad TUNE-IT Lubricant
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Apply TUNE-IT to your guitar's nut, bridge saddles, and string trees to protect against corrosion and keep your strings in-tune and unbroken longer.... Learn more...
Music Nomad The Humitar Acoustic Guitar Humidifier
Music Nomad The Humitar Acoustic Guitar Humidifier
New from $14.99
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Consistent humidity is good for acoustic guitars. Keep The Humitar in your guitar case to keep your guitar's wood safe from warping, shrinking or cracking.... Learn more...
Martin 18A0073 Guitar Polish and Cleaner
Martin 18A0073 Guitar Polish and Cleaner
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Keep your Martin (or any guitar you own) clean and looking fresh in between gigs with this special formula Martin guitar polish and cleaner!... Learn more...
Music Nomad All-In-One Tool
Music Nomad All-In-One Tool
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Take pride in your guitar or bass by cleaning it regularly. This all-in-one tool cleans, protects, and preserves your instrument without harsh chemicals.... Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit.... Learn more...
Music Nomad MN224 Premium Spanner Wrench
Music Nomad MN224 Premium Spanner Wrench
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Music Nomad's Spanner wrench tightens several tough-to-reach spots on your guitar, like pickup selector rings and Tune-O-Matic bridge posts, and under knobs.... Learn more...
Music Nomad MN303 The Case Humitar
Music Nomad MN303 The Case Humitar
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This easy-to-use humidifier maintains a humid environment within your acoustic instrument's case, ensuring a long life without warping or cracking.... Learn more...
Music Nomad MN143 Complete Guitar Care Kit
Music Nomad MN143 Complete Guitar Care Kit
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of $11.83
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There's no excuse for having a dirty guitar now! This Music Nomad kit includes two types of polish, fretboard conditioner, a microfiber cloth and much more.... Learn more...
Music Nomad MN144 Total Fretboard Care Kit
Music Nomad MN144 Total Fretboard Care Kit
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Music Nomad's total fretboard care kit includes fret polish and fretboard oil to help protect and care for your fretboard -- especially in dry weather.... Learn more...
Martin 18A0031 Headstock Strap Tie
Martin 18A0031 Headstock Strap Tie
New from $9.95
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on orders $59.00+ details
Only 2 Left!
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Is your guitar missing a strap button? Instead of drilling a hole in the neck heel, try this strap tie -- it fits around your headstock, under the strings.... Learn more...
Music Nomad The Guitar One All-in-1 Guitar Care Spray
Music Nomad The Guitar One All-in-1 Guitar Care Spray
New from $9.99 SAVE 13%
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Infused with Brazilian carnauba wax, the Music Nomad All-in-1 Guitar Care Spray is an acoustically transparent cleaning solution safe for all types of wood.... Learn more...
1 - 20 of 51
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20L-WJRV. Llame Gratis en Español: 844-432-7449
Lunes-Domingo de 9AM a 7PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!