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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Hands down the best support I've ever received from any retailer, ever. Couldn't ask for more really!" - customer on April 18, 2019
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Snark ST-8HZ Super-Tight Chromatic Tuner
Snark ST-8HZ Super-Tight Chromatic Tuner
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Snark has enhanced their original clip-on tuner with the ST-8HZ. This tuner features a Super-Tight clamp and Hertz tuning for when precision is needed. Learn more...
Snark SN5X Clip-On Chromatic Tuner
Snark SN5X Clip-On Chromatic Tuner
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There's a reason why Snark tuners are found on so many headstocks. The SN5X improves the accuracy, readability and dependability of its popular predecessors. Learn more...
Snark SN1X Clip-On Chromatic Guitar and Bass Tuner
Snark SN1X Clip-On Chromatic Guitar and Bass Tuner
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Stay in tune and on beat! This Snark SN1X is a clip-on chromatic tuner for guitar and bass, as well as a tap-tempo metronome in one compact package. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Snark ST2 Super-Tight Chromatic Clip-On Tuner
Snark ST2 Super-Tight Chromatic Clip-On Tuner
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With a firm grip on your headstock and easy-to-read display, the Snark ST2 is great for tuning just about any stringed electric or acoustic instrument! Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Look ma, one hand is all it takes to change fret position for the Kyser Quick Change capo. The padded neck grip also helps protect your guitar. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
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Add a dash of elegance to your usual routine with this maple capo. This classy capo features the same high-performance you've come to expect from Kyser. Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Snark ST8 Super-Tight Chromatic Clip on Tuner
Snark ST8 Super-Tight Chromatic Clip on Tuner
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Easy to use and read thanks to a bright LED display, the Snark ST8 Super-Tight firmly clasps to your guitar's headstock, even during the wildest shows. Learn more...
Clayton Garage Band Guitar Picks
Clayton Garage Band Guitar Picks
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Invite your friends over for a garage jam. With a mix of guitar picks in all different gauges, shapes and colors, this pack has a pick for every guitarist. Learn more...
Kyser Quick Change 12-String Guitar Capo
Kyser Quick Change 12-String Guitar Capo
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Clamp all 12 strings without going out of tune! Kyser designed this capo specifically for 12-string guitars -- and for easy, one-hand operation. Learn more...
Snark HZ1 Clip on Guitar Tuner
Snark HZ1 Clip on Guitar Tuner
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The HZ1 is Snark's toughest tuner yet, featuring an unbreakable clamp. And with Hertz tuning showing your exact pitch, it's incredibly accurate. Learn more...
Martin Suede Guitar Strap
Martin Suede Guitar Strap
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Match your Martin's timeless style by wearing this comfortable, 2.5" wide suede Martin guitar strap. Learn more...
Martin 18A0073 Guitar Polish and Cleaner
Martin 18A0073 Guitar Polish and Cleaner
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Keep your Martin (or any guitar you own) clean and looking fresh in between gigs with this special formula Martin guitar polish and cleaner! Learn more...
Clayton Exotic Standard Guitar Picks (3-Pack)
Clayton Exotic Standard Guitar Picks (3-Pack)
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Expand your pick collection with these exotic options from Clayton. Different materials offer different tones and playability. Learn more...
Clayton Alaia Wood Guitar Picks
Clayton Alaia Wood Guitar Picks
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Made with maple, paddock and sheesham woods, the Clayton Alaia Wood picks have a unique, tri-color look and sturdy feel. Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit. Learn more...
Clayton Phat Tone Guitar Picks (3-Pack)
Clayton Phat Tone Guitar Picks (3-Pack)
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Perfect for bassists, the Phat-Tone guitar picks in this three-pack have a soft outer rubber and ridged inner core designed to replicate your fingers. Learn more...
Clayton Duraplex Standard Guitar Picks (12-Pack)
Clayton Duraplex Standard Guitar Picks (12-Pack)
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Clayton Duraplex picks offer outstanding durability and longevity even for the fiercest of shredders. Learn more...
Clayton Cork Grip Guitar Picks
Clayton Cork Grip Guitar Picks
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With a cork ring pressed into the center of a standard celluloid pick, this Clayton pick helps you keep a better grip and control your playing. Learn more...
1 - 20 of 39
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!