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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds customer service is outstanding. The ordering process is simple and straight forward and they stand behind their products. The 45 day return policy is amazing and the interest free financing is helpful. I have purchased several guitars now from zZounds and I have never been disappointed." - customer on May 30, 2019
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Quik-Lok DX-749 Musician's Stool
Quik-Lok DX-749 Musician's Stool
New from $159.99 SAVE 44%
or 6 payments
of $26.67
details
In Stock
Free 2-Day Shipping
Get a stool ideal for the working musician! The Quik-Lok musician's stool is a 9-position stool for all musicians, including keyboard, guitar and orchestra. Learn more...
D'Addario Auto-Lock Guitar Strap
D'Addario Auto-Lock Guitar Strap
New from $24.99 SAVE 41%
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on orders $59.00+ details
In Stock
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Forget about installing locking strap buttons on your guitar -- this Auto-Lock strap from D'Addario fits over your existing buttons and locks into place! Learn more...
D'Addario PW-SHG-01 String Height Gauge
D'Addario PW-SHG-01 String Height Gauge
New from $9.95 SAVE 28%
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on orders $59.00+ details
In Stock
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Adjusting your action or pickup height? Don't eyeball it -- this D'Addario string height gauge measures precisely in metric and standard increments. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
New from $19.95 SAVE 20%
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on orders $59.00+ details
In Stock
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Look ma, one hand is all it takes to change fret position for the Kyser Quick Change capo. The padded neck grip also helps protect your guitar. Learn more...
Kyser Quick Change Guitar Capo
Kyser Quick Change Guitar Capo
(1)
New from $19.95 SAVE 20%
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on orders $59.00+ details
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Add a dash of elegance to your usual routine with this maple capo. This classy capo features the same high-performance you've come to expect from Kyser. Learn more...
D'Addario Plain Individual Electric Guitar String
D'Addario Plain Individual Electric Guitar String
(9)
New from $0.79 SAVE 50%
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Prepare yourself for your next broken string with these individually wrapped strings from D'Addario's XL Series. Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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on orders $59.00+ details
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Kyser Quick Change 12-String Guitar Capo
Kyser Quick Change 12-String Guitar Capo
New from $19.95 SAVE 20%
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Clamp all 12 strings without going out of tune! Kyser designed this capo specifically for 12-string guitars -- and for easy, one-hand operation. Learn more...
D'Addario Chromatic Pedal Tuner
D'Addario Chromatic Pedal Tuner
New from $69.99 SAVE 41%
or 6 payments
of $11.67
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Kick on this D'Addario tuner pedal for fast note detection and incredible accuracy. Housed in a mini aluminum enclosure, this tuner fits on most boards. Learn more...
D'Addario Bulk Plain Individual Electric Guitar String
D'Addario Bulk Plain Individual Electric Guitar String
(1)
New from $5.95 SAVE 48%
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on orders $59.00+ details
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For the guitarist who consistently breaks the same few strings, D'Addario offers a 10-pack of only the string gauges you need. Learn more...
D'Addario GHP Guitar Humidifier Pro
D'Addario GHP Guitar Humidifier Pro
New from $18.95
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on orders $59.00+ details
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With its specialized hydrophilic sponge, the D'Addario Humidifier Pro can hold up to 12x its weight in water. Guard your guitar against cracks and warping! Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
New from $11.95 SAVE 20%
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on orders $59.00+ details
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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on orders $59.00+ details
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit. Learn more...
Martin 18ACFBB Feedback Buster
Martin 18ACFBB Feedback Buster
New from $10.95
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on orders $59.00+ details
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Get your feedback problem in-check with this Feedback Buster. Simply place it in the soundhole of your acoustic guitar and proceed with a feedback-free show! Learn more...
D'Addario Wound Individual Electric Guitar String
D'Addario Wound Individual Electric Guitar String
New from $1.35 SAVE 49%
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Don't replace your whole set of strings, replace only the string or strings you need to with these individually wrapped strings from D'Addario. Learn more...
D'Addario 1CAP4-10 Classic Pearl Celluloid Assortment Guitar Pick Pack
D'Addario 1CAP4-10 Classic Pearl Celluloid Assortment Guitar Pick Pack
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A classic shape, a timeless material: D'Addario Classic Pearl Celluloid picks capture the feel and tone of vintage picks in an array of gauges and colors. Learn more...
Martin 18A0073 Guitar Polish and Cleaner
Martin 18A0073 Guitar Polish and Cleaner
New from $11.95 SAVE 29%
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on orders $59.00+ details
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Keep your Martin (or any guitar you own) clean and looking fresh in between gigs with this special formula Martin guitar polish and cleaner! Learn more...
D'Addario Universal Strap Locks
D'Addario Universal Strap Locks
New from $19.99 SAVE 35%
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on orders $59.00+ details
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Swing your guitar any way you want without worry of it coming off the strap. These D'Addario strap locks are easy to install and have a universal fit. Learn more...
D'Addario Bulk Wound Individual Electric Guitar String
D'Addario Bulk Wound Individual Electric Guitar String
New from $5.95 SAVE 33%
Play as you Pay®
on orders $59.00+ details
In Stock
Free Ground Shipping Free Ground Shipping
Whether you're bulking up for your shop, or you consistently break the same couple of strings, these bulk sets from D'Addario's XL series are a must. Learn more...
Martin Suede Guitar Strap
Martin Suede Guitar Strap
(1)
New from $34.95
Play as you Pay®
on orders $59.00+ details
In Stock
Free 2-Day Shipping
Match your Martin's timeless style by wearing this comfortable, 2.5" wide suede Martin guitar strap. Learn more...
1 - 20 of 47
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZS-DJN0. Llame Gratis en Español: 844-432-7449
Martes 9AM a 7PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!