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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love the hassle-free 'Play as You Pay' financing option, the big selection, the generous 45 day return policy, and their responsive online support." - customer on July 1, 2019
Clearance Gear Available in Limited Quantities - Act Now! Details »
Full 45-day Money Back Guarantee · Super Low Clearance Prices
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KRK RP5G4 Rokit 5 Generation 4 Powered Studio Monitor
KRK RP5G4 Rokit 5 Generation 4 Powered Studio Monitor
New from $179.00
Like New $154.95 SAVE 13%
or 6 payments
of $29.84
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Get a modern, affordable studio monitor with room correction and visual EQ via onboard LCD. The KRK RP5G4 delivers accurate sound without breaking the bank. Learn more...
Zoom LiveTrak L-12 Digital Mixer, 12-Channel
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New from $599.99
Like New $544.95 SAVE 9%
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of $50.00
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It's a 12-channel digital mixer with effects. It's a 14-channel SD Card recorder. It's a 14-in/4-out USB audio interface. The Zoom LiveTrak L-12 does it all! Learn more...
Zoom R16 Multi-Track SD Recorder Interface and Controller
Zoom R16 Multi-Track SD Recorder Interface and Controller
New from $399.99 SAVE 20%
Like New $364.95 SAVE 27%
or 8 payments
of $50.00
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Record your full band with 8 simultaneous tracks on the powerful, portable Zoom R16 -- then plug it into your DAW as a USB interface and control surface. Learn more...
Zoom LiveTrak L-20 Digital Mixer, 20-Channel
New from $999.99
Like New $909.95 SAVE 9%
or 12 payments
of $83.34
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In Stock
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Mix live shows, and multitrack-record them! This mixer can capture all 20 input channels plus a stereo mix to SD card. It's also a 22-in/4-out USB interface. Learn more...
Zoom R24 Multi-Track Recorder Controller
Zoom R24 Multi-Track Recorder Controller
New from $499.99 SAVE 20%
Like New $429.95 SAVE 31%
or 8 payments
of $62.50
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In Stock
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Get a 24-track recorder, 8-in/2-out audio interface, DAW controller, and sampler/sequencer/drum machine in one portable 3-pound package with the Zoom R24. Learn more...
Zoom H1n Portable Digital Recorder
Zoom H1n Portable Digital Recorder
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New from $119.99
Like New $104.95 SAVE 12%
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Capture stereo audio anywhere in crisp 96 kHz/24-bit quality! Zoom's next-gen H1 recorder features X/Y mics with built-in limiting, low-cut filters and more. Learn more...
KRK 12s2 Powered Studio Monitor Subwoofer
New from $799.00 SAVE 39%
Like New $669.95 SAVE 49%
or 12 payments
of $66.59
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In Stock
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Complement your KRK Rokit or VXT studio monitors, and build better mixes in 2.1 or 5.1 thanks to this matching powered subwoofer: the 2nd-generation KRK 12s. Learn more...
KRK 8s2 Powered Studio Monitor Subwoofer
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New from $349.00 SAVE 39%
Like New $294.95 SAVE 49%
or 8 payments
of $43.63
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Only 1 Left!
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The low end of your mix is more important now than ever before, and with the KRK 8s2's 30-205 Hz range, you can monitor lows accurately in your home studio. Learn more...
KRK V-Series V8 S4 Powered Monitor
 
Like New $589.95
Only 2 Left!
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Get full, detailed sound that can be adjusted precisely with DSP-driven EQ to fit your mixing environment with KRK's V-Series V8 S4 powered studio monitors. Learn more...
Zoom Q4N Handy HD Video and Audio Recorder
Zoom Q4N Handy HD Video and Audio Recorder
New from $249.99 SAVE 20%
Like New $209.95 SAVE 32%
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of $62.50
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This camera is built to record music! Capture HD video with 10 lighting presets, and high-quality sound with an X/Y or A/B spaced pair of stereo microphones. Learn more...
Zoom H3-VR 360 Degree VR Ambisonic Portable Recorder
Zoom H3-VR 360 Degree VR Ambisonic Portable Recorder
New from $349.99
Like New $304.95 SAVE 12%
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of $43.75
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Bring your 360-degree videos to life with immersive sound. With 4 built-in microphones, the Zoom HD-VR recorder captures Ambisonic or stereo binaural audio. Learn more...
KRK V-Series V6 S4 Powered Monitor
KRK V-Series V6 S4 Powered Monitor
New from $499.00 SAVE 50%
Like New $344.95 SAVE 65%
or 8 payments
of $62.38
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In Stock
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Step up to the KRK V-Series. Front bass ports, built-in stabilizer pads, and 49 DSP-driven EQ settings make KRK's V6 S4 powered monitors a pro-level choice. Learn more...
Cloud Microphones Cloudlifter Zi Vari-Z DI Direct Box
 
Like New $314.95
Only 1 Left!
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Not just a DI box, the Cloudlifter Zi gives you creative tone control with variable impedance, high-pass filtering and clean gain for any XLR or 1/4" source! Learn more...
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Questions? Our gear experts can help!
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When you call, mention priority code 1ZZ-N77L. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!