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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is great because of the hassle-free 'Play as You Pay' financing, their generous return policy, their nice selection, and their fast/friendly customer service. I can't think of any way in which they aren't great." - customer on June 30, 2019
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Zoom H6 Portable Digital Recorder
Zoom H6 Portable Digital Recorder
New from $399.99 SAVE 20%
or 8 payments
of $50.00
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Meet the most versatile Zoom handheld recorder yet. The H6 has 6 XLR-1/4" inputs, and comes with interchangeable stereo X/Y and middle/side microphone pairs. Learn more...
Zoom Q8 Handy Video Recorder
Zoom Q8 Handy Video Recorder
New from $349.99 SAVE 20%
or 8 payments
of $43.75
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Capture your shows, rehearsals and more with high-definition video and 96 kHz/24-bit audio. With XY stereo mics, the Zoom Q8 is a camera made for musicians. Learn more...
KRK RP8G3 Rokit 8 Generation 3 Powered Studio Monitor
KRK RP8G3 Rokit 8 Generation 3 Powered Studio Monitor
New from $199.99 SAVE 50%
or 4 payments
of $50.00
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Delivering deep lows and extended highs up to 30 kHz, the third-gen Rokit 8 features a redesigned low-noise Class A/B amplifier and LF/HF shelf adjustments. Learn more...
KRK RP8G4 Rokit 8 Generation 4 Powered Studio Monitor
KRK RP8G4 Rokit 8 Generation 4 Powered Studio Monitor
New from $299.00
or 8 payments
of $37.38
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Go big! The KRK RP8G4 Rokit 8 studio monitor delivers large, detailed sound thanks to room correction EQ, high-quality drivers, and a redesigned power amp. Learn more...
SE Electronics X1 S Microphone Studio Bundle with RFX
SE Electronics X1 S Microphone Studio Bundle with RFX
(1)
New from $249.00 SAVE 37%
or 4 payments
of $62.25
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Get set up to record at home with an SE Electronics X1 S condenser microphone, RFX reflection filter, shock mount with integrated pop filter, and XLR cable. Learn more...
sE Electronics RF-X Reflexion Filter
sE Electronics RF-X Reflexion Filter
(3)
New from $99.00 SAVE 33%
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of $24.75
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Do your home recordings capture too much room sound? Hear the difference a Reflexion Filter can make with the lightweight and affordable RF-X model from sE. Learn more...
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
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Put KRK Rokit quality on your studio desk for a great price. The 4" model in the Rokit family, RP4G3 monitors deliver accurate sound in a small footprint. Learn more...
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
KRK RP6G3 Rokit 6 Generation 3 Powered Studio Monitor
(7)
New from $159.99 SAVE 50%
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of $40.00
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A home-studio standby for over a decade, the KRK Rokit 6 G3 is better than ever -- with extended highs up to 30 kHz, an extremely low noise floor, and more. Learn more...
KRK 10s2 Powered Studio Monitor Subwoofer
KRK 10s2 Powered Studio Monitor Subwoofer
New from $399.00 SAVE 39%
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of $49.88
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Hear all the lows with KRK's 2nd-generation 10s subwoofer. Loaded with a 10" woofer, this powered sub is a perfect match for full-range KRK studio monitors. Learn more...
Zoom Q2n-4K Ultra HD Handy Video Recorder
Zoom Q2n-4K Ultra HD Handy Video Recorder
New from $199.99
or 6 payments
of $33.34
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Free 2-Day Shipping
Zoom's Q2n camera is better than ever, now with 4K Ultra HD video resolution. Capture live music like a pro with a wide-angle lens and XY stereo microphones. Learn more...
Zoom R8 Multitrack SD Recorder Interface and Controller
Zoom R8 Multitrack SD Recorder Interface and Controller
New from $299.99 SAVE 20%
or 8 payments
of $37.50
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In Stock
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Record 2 simultaneous tracks and play back 8 on the Zoom R8. Plug it into your computer, and you've got a 2x2 USB audio interface and DAW control surface. Learn more...
Zoom LiveTrak L-12 Digital Mixer, 12-Channel
(1)
New from $599.99
Like New $544.95 SAVE 9%
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It's a 12-channel digital mixer with effects. It's a 14-channel SD Card recorder. It's a 14-in/4-out USB audio interface. The Zoom LiveTrak L-12 does it all! Learn more...
KRK RP5G4 Rokit 5 Generation 4 Powered Studio Monitor
KRK RP5G4 Rokit 5 Generation 4 Powered Studio Monitor
New from $179.00
Like New $154.95 SAVE 13%
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Get a modern, affordable studio monitor with room correction and visual EQ via onboard LCD. The KRK RP5G4 delivers accurate sound without breaking the bank. Learn more...
Zoom LiveTrak L-20 Digital Mixer, 20-Channel
New from $999.99
Like New $909.95 SAVE 9%
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Mix live shows, and multitrack-record them! This mixer can capture all 20 input channels plus a stereo mix to SD card. It's also a 22-in/4-out USB interface. Learn more...
Zoom R16 Multi-Track SD Recorder Interface and Controller
Zoom R16 Multi-Track SD Recorder Interface and Controller
New from $399.99 SAVE 20%
Like New $364.95 SAVE 27%
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of $50.00
details
In Stock
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Record your full band with 8 simultaneous tracks on the powerful, portable Zoom R16 -- then plug it into your DAW as a USB interface and control surface. Learn more...
KRK Rokit 10-3 G4 Generation 4 Powered Studio Monitor
KRK Rokit 10-3 G4 Generation 4 Powered Studio Monitor
New from $499.00
or 8 payments
of $62.38
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In Stock
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Re-engineered for clearer sound, KRK Generation 4 Rokit 10-3 studio monitors include room correction technology, with spectral analysis and corrective EQ. Learn more...
Zoom R24 Multi-Track Recorder Controller
Zoom R24 Multi-Track Recorder Controller
New from $499.99 SAVE 20%
Like New $429.95 SAVE 31%
or 8 payments
of $62.50
details
In Stock
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Get a 24-track recorder, 8-in/2-out audio interface, DAW controller, and sampler/sequencer/drum machine in one portable 3-pound package with the Zoom R24. Learn more...
KRK Rokit 10-3 G3 Generation 3 Powered Studio Monitor
KRK Rokit 10-3 G3 Generation 3 Powered Studio Monitor
(2)
New from $399.99 SAVE 51%
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of $50.00
details
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Free Ground Shipping Free Ground Shipping
With dedicated HF, mid and LF drivers and plenty of headroom, the 3-way KRK Rokit 10-3 G3 mid-field studio monitors help you hear every nuance of your mix. Learn more...
Zoom F8n Multi-Track Recorder
New from $999.99
or 12 payments
of $83.34
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Zoom's pro-quality field recorder gives you 8 mic preamps with 75 dB of gain, look-ahead limiters, pre-record, dual SD card capture, timecode I/O, and more. Learn more...
Zoom H4n Pro Portable Handy Recorder
Zoom H4n Pro Portable Handy Recorder
New from $219.99 SAVE 20%
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of $36.67
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Record shows, interviews and more with this battery-powered 4-track recorder's built-in XY stereo mics and XLR/TRS inputs, then transfer audio files via USB. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-1PCT. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!