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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I've bought thousands of dollars worth of equipment from zZounds and never have had a problem, not one issue! I have to say I'm extremely picky as well,but they never let me down." - customer on June 6, 2019
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QSC TouchMix-8 Compact Digital Mixer
QSC TouchMix-8 Compact Digital Mixer
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New from $999.99 SAVE 19%
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With a color touchscreen, this compact 12-channel digital mixer delivers big-console features -- built-in DSP FX, remote iPad control via WiFi and more! Learn more...
QSC TouchMix-16 Compact Digital Mixer
QSC TouchMix-16 Compact Digital Mixer
New from $1,439.99 SAVE 19%
USED $1,249.00 SAVE 30%
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With 12 mic ins, 4 mic/line ins and 2 stereo line ins, plus on-board DSP FX and iPad remote control, the TouchMix-16 digital mixer is ready to run the show. Learn more...
Audio-Technica AT2035 Studio Microphone
Audio-Technica AT2035 Studio Microphone
New from $149.00
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An unbeatable value in a cardioid large-diaphragm condenser, the AT2035 is your go-to mic for recording vocals, guitar amps, and more. Includes shockmount. Learn more...
Audio-Technica AT2020 Studio Microphone
Audio-Technica AT2020 Studio Microphone
New from $99.00
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Recording vocals at home? Here's your affordable large-diaphragm condenser mic. And with SPL handling up to 144 dB, the AT2020 is a natural on loud sources. Learn more...
KRK RP8G4 Rokit 8 Generation 4 Powered Studio Monitor
KRK RP8G4 Rokit 8 Generation 4 Powered Studio Monitor
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Go big! The KRK RP8G4 Rokit 8 studio monitor delivers large, detailed sound thanks to room correction EQ, high-quality drivers, and a redesigned power amp. Learn more...
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
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Put KRK Rokit quality on your studio desk for a great price. The 4" model in the Rokit family, RP4G3 monitors deliver accurate sound in a small footprint. Learn more...
Primacoustic London 8 Room Kit
Primacoustic London 8 Room Kit
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Mixing in a small room? Improve your environment with a Primacoustic treatment kit. This set of 12 acoustic panels is made for rooms under 100 square feet. Learn more...
Audio-Technica U853R Hanging Condenser Microphone
Audio-Technica U853R Hanging Condenser Microphone
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Suspend Audio-Technica's U853R over choir performances, instrumental groups and theater stages to get natural sound from any angle. Learn more...
Audio-Technica BPHS1 Broadcast Stereo Headset
Audio-Technica BPHS1 Broadcast Stereo Headset
New from $199.00
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With dual headphones and a cardioid dynamic mic on a gooseneck with an XLR output, this Audio-Technica headset is built for professional broadcasting. Learn more...
KRK 12s2 Powered Studio Monitor Subwoofer
New from $799.00 SAVE 39%
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Complement your KRK Rokit or VXT studio monitors, and build better mixes in 2.1 or 5.1 thanks to this matching powered subwoofer: the 2nd-generation KRK 12s. Learn more...
Audio-Technica AT2020 USB Plus Condenser Microphone
Audio-Technica AT2020 USB Plus Condenser Microphone
New from $149.00
USED $129.95 SAVE 34%
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An update to Audio-Technica's AT2020 USB condenser, this Plus version adds a headphone jack, and extends the USB mic's frequency range up to an airy 20 kHz. Learn more...
Audio-Technica AT2041 Studio Microphone Package
Audio-Technica AT2041 Studio Microphone Package
New from $169.00 SAVE 34%
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Start recording with this cost-effective mic pack from Audio-Technica. You get an AT2020 large-diaphragm condenser, plus an AT2021 small-diaphragm condenser. Learn more...
KRK V-Series V6 S4 Powered Monitor
KRK V-Series V6 S4 Powered Monitor
New from $499.00 SAVE 50%
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Step up to the KRK V-Series. Front bass ports, built-in stabilizer pads, and 49 DSP-driven EQ settings make KRK's V6 S4 powered monitors a pro-level choice. Learn more...
KRK V-Series V8 S4 Powered Monitor
 
Like New $539.95
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Get full, detailed sound that can be adjusted precisely with DSP-driven EQ to fit your mixing environment with KRK's V-Series V8 S4 powered studio monitors. Learn more...
Primacoustic Stratus Broadband Ceiling Cloud
Primacoustic Stratus Broadband Ceiling Cloud
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Suspend this 24" x 48" acoustic panel from your studio's ceiling to absorb reflections -- and build a more accurate listening environment for your mixes. Learn more...
Audio-Technica AE5400 Artist Elite Cardioid Condenser Microphone
New from $379.00 SAVE 28%
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With the same mic element as Audio-Technica's studio workhorse AT4050 large-diaphragm condenser, this handheld gives you accurate, natural response on stage. Learn more...
Line 6 HS70T Headset Microphone for XDV70 Wireless Systems
Line 6 HS70T Headset Microphone for XDV70 Wireless Systems
New from $79.99 SAVE 28%
Like New $72.95 SAVE 34%
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Designed for Line 6's XD-V70 digital wireless systems, this ultra-lightweight, low-profile HS70T headset microphone is perfect for performers or presenters. Learn more...
Audio-Technica PRO 8HEcW Headworn Hypercardioid Dynamic Microphone with 4-Pin Connection
Audio-Technica PRO 8HEcW Headworn Hypercardioid Dynamic Microphone with 4-Pin Connection
New from $79.00 SAVE 50%
USED $69.95 SAVE 56%
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The Audio-Technica PRO8HEcW is a headworn dynamic microphone with a hypercardioid pattern and a 55" (1.4 m) cable terminated with 4-pin HRS connector. Learn more...
Audio-Technica ATM73cH Cardioid Condenser Headworn Microphone
Audio-Technica ATM73cH Cardioid Condenser Headworn Microphone
New from $139.00
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Great for drummers or others who need clear articulation and hands-free operation, this Audio-Technica headset condenser microphone is the perfect choice. Learn more...
Audio-Technica ATR3350iS Omnidirectional Condenser Lavalier Microphone for Smartphones
Audio-Technica ATR3350iS Omnidirectional Condenser Lavalier Microphone for Smartphones
New from $29.00
USED $24.95 SAVE 13%
Play as you Pay®
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Perfect for recording interviews, this clip-on lavalier microphone has a 1/8" output to plug directly into your iPhone, Android phone, DSLR or video camera. Learn more...
1 - 20 of 33
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
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Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!