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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos Easy Play as you Pay. Great and easy return policy. zZounds is the best. - Customer on November 4, 2019
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Full 45-day Money Back Guarantee · Super Low Clearance Prices
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PreSonus StudioLive AR16 USB Mixer, 18-Channel
(3)
New from $699.95 SAVE 12%
Like New $429.95 SAVE 46%
or 12 payments
of $58.33
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In Stock
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Build big mixes and capture multitrack audio to your DAW! Record at 24-bit/96 kHz with the 18x4 USB I/O -- or record in stereo to the built-in SD card slot. Learn more...
PreSonus StudioLive 16.0.2 USB Digital Mixer, 16-Channel
New from $1,099.95 SAVE 23%
Like New $994.95 SAVE 30%
or 12 payments
of $91.67
details
In Stock
Free 2-Day Shipping
Small but mighty, PreSonus' 2nd-gen StudioLive 16.0.2 digital mixer gives you 16 inputs with 12 XMAX mic pres, Fat Channel FX and an 18x16 USB 2.0 interface. Learn more...
PreSonus StudioLive AR8 USB Mixer, 8-Channel
PreSonus StudioLive AR8 USB Mixer, 8-Channel
(2)
New from $499.95 SAVE 16%
Like New $299.95 SAVE 50%
or 8 payments
of $62.50
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It's a compact analog mixer with 4 XLR ins. It's an 8x4 USB recording interface for your DAW. It's a stereo SD card recorder. The StudioLive AR8 does it all! Learn more...
PreSonus StudioLive AR12 USB Mixer, 14-Channel
(2)
New from $599.95 SAVE 14%
Like New $349.95 SAVE 50%
or 12 payments
of $50.00
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In Stock
Free 2-Day Shipping
The ultimate project studio mixer! Plug in 14 inputs and capture multitrack audio to your DAW with 14x4 USB I/O -- or record in stereo directly to SD card. Learn more...
PreSonus AudioBox iTwo Studio Bundle Recording Package
PreSonus AudioBox iTwo Studio Bundle Recording Package
(6)
New from $259.95 SAVE 13%
Like New $189.95 SAVE 36%
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of $43.33
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Get everything you need to start recording: a 2-channel PreSonus interface, condenser mic, headphones, cables and software. Just add your Mac, PC or iPad! Learn more...
KRK RP4G3 Rokit 4 Generation 3 Powered Studio Monitor
(1)
 
Like New $99.95
Only 1 Left!
Free 2-Day Shipping
Put KRK Rokit quality on your studio desk for a great price. The 4" model in the Rokit family, RP4G3 monitors deliver accurate sound in a small footprint. Learn more...
PreSonus StudioLive 32S 32-Channel Digital Mixer
New from $3,299.95 SAVE 23%
Like New $2,819.00 SAVE 34%
or 12 payments
of $275.00
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In Stock
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With 32 preamps in a 33-fader frame for one-to-one mix control, this digital console gives you 40 inputs, 26 buses, and PreSonus' powerful FLEX DSP engine. Learn more...
PreSonus Eris E5 XT Active Studio Monitor
PreSonus Eris E5 XT Active Studio Monitor
New from $149.95 SAVE 25%
Like New $129.95 SAVE 35%
or 6 payments
of $25.00
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In Stock
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An upgrade to PreSonus' top-selling Eris E5, this XT model delivers deeper lows with a wider sweet spot, thanks to a larger cabinet and elliptical waveguide. Learn more...
PreSonus StudioLive 32R Series III Digital Rack Mixer
New from $1,499.95 SAVE 25%
Like New $1,359.00 SAVE 32%
or 12 payments
of $125.00
details
In Stock
Free 2-Day Shipping
A flexible standalone digital mixer or AVB stagebox for StudioLive consoles, the StudioLive 32R offers 32 recallable mic pres, 16 outputs and FatChannel FX. Learn more...
PreSonus EM-Mount EarMix 16M Stand Mount
PreSonus EM-Mount EarMix 16M Stand Mount
New from $59.95 SAVE 25%
Like New $53.95 SAVE 32%
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of $10.00
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In Stock
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Put your PreSonus EarMix 16M personal monitor mixer right where you need it -- mount it to a microphone stand or a music stand with this mounting bracket. Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!