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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is awesome. You need it, they have it, and they let you play while you pay. I've bought several guitars, amps, and effects processor from them and have had excellent support as well as buying experiences." - Customer on August 9, 2020
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On-Stage XCG-4 Tripod Guitar Stand
On-Stage XCG-4 Tripod Guitar Stand
New from $14.95 SAVE 34%
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on orders $79.00+ details
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With legs made of heavy-duty sheet metal, capped off with non-slip rubber, this affordable tripod guitar stand is built to keep your prized instrument safe. Learn more...
Ernie Ball Jacquard Guitar Strap
Ernie Ball Jacquard Guitar Strap
New from $15.95 SAVE 46%
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The stylish Ernie Ball Jacquard guitar strap adds a bit of flair while providing the strength and support you need to hold your instrument. Learn more...
On-Stage GS7462B A-Style Folding Guitar Stand
On-Stage GS7462B A-Style Folding Guitar Stand
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This A-framed guitar stand doubles as a desktop mixer stand. It's the perfect stand for both acoustic and electric guitars. Learn more...
Ernie Ball 2" Polypro Guitar Strap
Ernie Ball 2" Polypro Guitar Strap
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A great gift for any guitarist, this 2" strap by Ernie Ball is made of polypropylene webbing that resists stretching over time and won't let its colors run. Learn more...
Ernie Ball PolyLock Guitar Strap
Ernie Ball PolyLock Guitar Strap
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Have the peace of mind of a locking strap without modification or bulky hardware. The Ernie Ball PolyLock strap secures to your existing strap buttons. Learn more...
On-Stage GS7221BD Double Guitar Stand
On-Stage GS7221BD Double Guitar Stand
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Nearly as cool as a double-neck guitar, the On-Stage GS7221BD stand lets you display two guitars on one sturdy, non-slip stand. Learn more...
Ernie Ball Axis Capo
Ernie Ball Axis Capo
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Compact, efficient and versatile, Ernie Ball's Axis capo adjusts with one hand, and is compatible with electric and acoustic guitars, even 12-string models. Learn more...
Ernie Ball Wide Neoprene Polylock Guitar Strap
Ernie Ball Wide Neoprene Polylock Guitar Strap
New from $39.99 SAVE 33%
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Extra-wide, extra-comfortable! The Ernie Ball Wide neoprene Polylock strap offers a strap width of 3", locking strap ends and a cushiony neoprene material. Learn more...
Ernie Ball Polish Cloth
Ernie Ball Polish Cloth
New from $3.99
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Prevent scratches to your guitar's surface as you remove dust with this polishing cloth made of Velva-Sheen. Learn more...
Ernie Ball Power Peg Battery-Powered String Winder
Ernie Ball Power Peg Battery-Powered String Winder
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Change your strings quicker than ever. This battery-powered string winder acts as a drill to change your strings up to 70% faster than a manual peg winder. Learn more...
Martin Suede Guitar Strap
Martin Suede Guitar Strap
(2)
New from $33.95
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Match your Martin's timeless style by wearing this comfortable, 2.5" wide suede Martin guitar strap. Learn more...
Ernie Ball Prodigy Standard Guitar Picks (6-Pack)
Ernie Ball Prodigy Standard Guitar Picks (6-Pack)
(1)
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Crafted for the player who values precision, speed and note articulation, Ernie Ball Prodigy picks are made from Delrin with a beveled edge and pointed end. Learn more...
On-Stage GS7255 Double Hang It Guitar Stand
On-Stage GS7255 Double Hang It Guitar Stand
(3)
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Show off two guitars back-to-back with this durable On-Stage stand. Its hanging design saves space and is adjustable to accommodate different instruments. Learn more...
On-Stage GS7730 Guitar Wall Hanger
On-Stage GS7730 Guitar Wall Hanger
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Put your collection on display with these wooden wall brackets. Each steel hanger is padded with velveteen rubber that won't scratch your guitar's headstock. Learn more...
Ernie Ball Padded Leather Guitar Strap
Ernie Ball Padded Leather Guitar Strap
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This Ernie Ball guitar strap features real Italian leather for an elegant look, and synthetic fur lining for the ultimate in comfort. Learn more...
Martin 18A0065 Vintage Leather Belt Guitar Strap with Logo
Martin 18A0065 Vintage Leather Belt Guitar Strap with Logo
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Treat your new Martin with a soft, premium leather guitar strap. Its vintage-worn leather is branded with the Martin logo. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Ernie Ball Pick Holder PolyPro Guitar Strap
Ernie Ball Pick Holder PolyPro Guitar Strap
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Never be without a pick! The Ernie Ball PolyPro pick holder strap has an extended leather end that houses up to three guitar picks conveniently on the strap. Learn more...
On-Stage GTP7000 Mini Guitar Pedal Tuner
On-Stage GTP7000 Mini Guitar Pedal Tuner
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Don't leave home without a tuner! This affordable On-Stage mini pedal tuner fits on any board, and provides a highly visible LCD screen to check your pitch. Learn more...
Ernie Ball P04603 Strap Blocks Black and Red 4 Pack
Ernie Ball P04603 Strap Blocks Black and Red 4 Pack
New from $3.99 SAVE 33%
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Fasten your strap to your instrument without tools or modding! These Ernie Ball Strap Blocks fit over your strap buttons to keep your strap from sliding off. Learn more...
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 204-WTGT. Llame Gratis en Español: 844-432-7449
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

NOTE: If you ship this item to a business address, it will arrive on Monday, 8/17. Deliveries to business addresses take place Monday through Friday.

close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $79+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses across the U.S., so most shipments arrive in 2 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!

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