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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Customer service with zZounds is amazing and easy to deal with no matter if its an issue, compliment or a question." - customer on May 4, 2019
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JBL 305P MkII 3 Series Powered Studio Monitor
JBL 305P MkII 3 Series Powered Studio Monitor
(3)
New from $149.00 SAVE 20%
USED $134.95 SAVE 27%
or 4 payments
of $37.25
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In Stock
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Get the precise imaging, wide sweet spot, and reliable accuracy that JBL 305 studio monitors are known for, plus boundary EQ controls, in JBL's MkII model. Learn more...
JBL 308P MKII 3 Series Powered Studio Monitor
New from $149.00 SAVE 33%
or 4 payments
of $37.25
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In Stock
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JBL's 2nd-gen LSR308 monitors deliver pro-level accuracy and imaging for a project-studio price. This MkII model adds boundary EQ settings to fit your space. Learn more...
Rode NT1 Fixed Cardioid Condenser Microphone
Rode NT1 Fixed Cardioid Condenser Microphone
(4)
New from $269.00 SAVE 27%
or 6 payments
of $44.84
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In Stock
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Recording vocals in your home studio? A modern classic, the Rode NT-1 large-diaphragm condenser mic gives you great sound with incredibly low self-noise. Learn more...
JBL LSR310S Powered Studio Subwoofer Speaker
JBL LSR310S Powered Studio Subwoofer Speaker
(5)
New from $399.00 SAVE 20%
or 8 payments
of $49.88
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In Stock
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The perfect match for your JBL LSR powered studio monitors, the LSR310s subwoofer extends your lows with 200 watts pushed through a down-firing 10" woofer. Learn more...
Rode NT1-A Studio Condenser Microphone
Rode NT1-A Studio Condenser Microphone
New from $229.00 SAVE 37%
or 6 payments
of $38.17
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In Stock
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Record killer vocals with this time-tested large-diaphragm condenser mic! Super-low noise and a flattering frequency response make the NT1-A a go-to choice. Learn more...
JBL 306P MKII 3 Series Powered Studio Monitor
New from $119.00 SAVE 41%
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of $29.75
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Hear every detail. Loaded with technology from JBL's flagship studio speakers, these 2nd-generation 306P monitors deliver performance way beyond their price. Learn more...
ART Pro VLA II 2-Channel Compressor
ART Pro VLA II 2-Channel Compressor
New from $319.00 SAVE 20%
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of $39.88
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Beef up individual tracks with the ART Pro VLA II tube opto-electro compressor/leveling amp -- or link its 2 channels in stereo for super-smooth mastering. Learn more...
ART Pro MPA II Microphone Tube Preamplifier
ART Pro MPA II Microphone Tube Preamplifier
New from $319.00 SAVE 20%
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Get more out of your mics with this 2-channel tube preamp! Shape sounds with variable impedance, selectable plate voltage, 15-150 Hz high-pass, and more. Learn more...
Rode NT2A Variable Pattern Studio Condenser Microphone
Rode NT2A Variable Pattern Studio Condenser Microphone
New from $399.00 SAVE 42%
or 8 payments
of $49.88
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Only 2 Left!
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With 3 switchable pickup patterns, the super-versatile Rode NT2A invokes the silky-smooth spirit of the legendary microphones of the '50s and '60s. Learn more...
ART Voice Channel Tube Microphone Preamp System with Digital In/Out
ART Voice Channel Tube Microphone Preamp System with Digital In/Out
New from $469.00 SAVE 21%
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of $58.63
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In Stock
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Fatten your vocal tracks with this tube mic preamp's selectable plate voltage and variable impedance -- then record to your computer via USB, ADAT or S/PDIF. Learn more...
Rode NT-USB USB Condenser Microphone
Rode NT-USB USB Condenser Microphone
(1)
New from $169.00 SAVE 43%
Like New $149.95 SAVE 49%
or 6 payments
of $28.17
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In Stock
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Plug this USB mic into your PC, Mac or iPad and start recording! The NT-USB includes a stand, pop filter, and a headphone output for zero-latency monitoring. Learn more...
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
Rode PSA1 Swivel Mount Studio Arm Microphone Stand
(6)
New from $99.00
or 6 payments
of $16.50
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Coming Soon
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Mount your mic directly to a studio desk with this Rode swivel mount studio arm mic stand. It's perfect for broadcast booths, radio stations and more. Learn more...
Rode NTG3 Shotgun Condenser Microphone
New from $699.00 SAVE 22%
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In Stock
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Capture crisp audio for video with Rode's top-shelf shotgun mic. Extremely resistant to moisture, the supercardioid NTG3 is ideal for shooting outdoors. Learn more...
Rode NTG4 PLUS Shotgun Microphone
Rode NTG4 PLUS Shotgun Microphone
New from $399.00 SAVE 33%
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Filmmakers, take your audio game to the next level! This sleek supercardioid mic features a low noise floor for quiet performance and on-board EQ switching. Learn more...
Rode M5-MP Matched Pair Cardioid Condenser Microphones
Rode M5-MP Matched Pair Cardioid Condenser Microphones
(1)
New from $199.00 SAVE 38%
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Make pristine X/Y or ORTF stereo recordings with this matched pair of Rode M5 small-diaphragm cardioid condensers, based on Rode's popular NT5 microphone. Learn more...
JBL Active Studio Monitor Starter Pack
JBL Active Studio Monitor Starter Pack
(2)
New from $84.00 SAVE 15%
USED $74.95 SAVE 24%
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Set up your studio monitor speakers with this accessory pack: XLR cables, XLR to TRS cables, speaker isolation pads, and a Nano Patch passive volume control. Learn more...
Rode Procaster Broadcast Dynamic Vocal Microphone
Rode Procaster Broadcast Dynamic Vocal Microphone
(5)
New from $229.00 SAVE 37%
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of $38.17
details
In Stock
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Defeat unwanted background room noise with the Rode Procaster. This dynamic vocal microphone's tight pickup pattern shines in home recording setups. Learn more...
Rode NTK Tube Condenser Studio Microphone
Rode NTK Tube Condenser Studio Microphone
New from $529.00 SAVE 45%
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of $66.13
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In Stock
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Give your vocals, amps, drums and acoustic instruments the rich sound of a tube mic. The Rode NTK comes with a power supply, stand mount, 30' cable and case. Learn more...
Rode K2 Tube Condenser Microphone
New from $699.00 SAVE 30%
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of $58.25
details
In Stock
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The Rode K2 is a groundbreaking tube mic that's characterized by its rich warm tube sound and performance, high maximum SPL, and wide dynamic range. Learn more...
Rode NTG2 Shotgun Condenser Microphone
Rode NTG2 Shotgun Condenser Microphone
New from $269.00 SAVE 27%
Like New $234.95 SAVE 36%
or 6 payments
of $44.84
details
In Stock
Free 2-Day Shipping
Enter the world of broadcast-quality sound capture with the Rode NTG2 -- a shotgun mic that offers professional sound on an indie-videographer budget. Learn more...
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!