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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Zounds' service is incredible. They do everything as promised to their customers. Also, the Play As You Pay option is absolutely amazing." - customer on June 28, 2019
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JBL 308P MKII 3 Series Powered Studio Monitor
JBL 308P MKII 3 Series Powered Studio Monitor
New from $249.00 SAVE 20%
USED $219.95 SAVE 29%
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JBL's 2nd-gen LSR308 monitors deliver pro-level accuracy and imaging for a project-studio price. This MkII model adds boundary EQ settings to fit your space. Learn more...
JBL 305P MkII 3 Series Powered Studio Monitor
JBL 305P MkII 3 Series Powered Studio Monitor
(3)
New from $149.00 SAVE 20%
or 4 payments
of $37.25
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Get the precise imaging, wide sweet spot, and reliable accuracy that JBL 305 studio monitors are known for, plus boundary EQ controls, in JBL's MkII model. Learn more...
Tascam Model 24 Mixer, USB Audio Interface and Multitrack Recorder
(2)
New from $999.99 SAVE 23%
Like New $904.95 SAVE 30%
or 12 payments
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More than just a mixer, the Tascam Model 24 is also a 24-in/22-out USB audio interface and a solid-state recorder with built-in EQ, compression, and effects. Learn more...
JBL 306P MKII 3 Series Powered Studio Monitor
JBL 306P MKII 3 Series Powered Studio Monitor
New from $199.00 SAVE 20%
or 4 payments
of $49.75
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Hear every detail. Loaded with technology from JBL's flagship studio speakers, these 2nd-generation 306P monitors deliver performance way beyond their price. Learn more...
Tascam DP-32SD Portastudio 32-Track Digital Recorder
New from $599.99 SAVE 14%
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Build your home studio around the Tascam DP-32. This digital Portastudio records 8 simultaneous tracks and plays back 32 -- all on rock-solid SD card media. Learn more...
Tascam DP-24SD Portastudio 24-Track Digital Recorder
Tascam DP-24SD Portastudio 24-Track Digital Recorder
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New from $499.99 SAVE 16%
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Record up to 8 simultaneous tracks on SD card media, then mix and master with real faders and pro-quality effects on the Tascam DP-24SD Digital Portastudio! Learn more...
Soundcraft Ui24R Rack Mount 24-Channel Digital Mixer
Soundcraft Ui24R Rack Mount 24-Channel Digital Mixer
(2)
New from $1,099.00 SAVE 11%
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Plug into 20 Studer mic preamps, connect your laptop, tablet or phone to the Soundcraft Ui24R over Wi-Fi, and mix/record with pro Lexicon and dbx processing. Learn more...
JBL LSR310S Powered Studio Subwoofer Speaker
JBL LSR310S Powered Studio Subwoofer Speaker
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New from $399.00 SAVE 20%
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The perfect match for your JBL LSR powered studio monitors, the LSR310s subwoofer extends your lows with 200 watts pushed through a down-firing 10" woofer. Learn more...
Electro-Voice RE20 Classic Cardioid Dynamic Microphone
New from $399.00 SAVE 34%
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Add an industry-standard cardioid dynamic mic to your studio with the classic Electro-Voice RE20 -- a favorite of broadcasters and sound engineers. Learn more...
Tascam TM-80 Large-Diaphragm Condenser Microphone
Tascam TM-80 Large-Diaphragm Condenser Microphone
(5)
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Outfit your desktop recording studio for a nice price with Tascam's TM-80 condenser microphone. Package includes a desk stand, shock mount, and an XLR cable. Learn more...
Soundcraft Si Impact Digital Mixer, 32-Channel
Soundcraft Si Impact Digital Mixer, 32-Channel
(2)
New from $2,659.00 SAVE 24%
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of $147.73
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Mix 32 mic inputs with 26 motorized faders and a 5" color touchscreen. Soundcraft gives you 4 Lexicon effects engines, iPad remote control, and much more. Learn more...
Soundcraft Ui16 Compact 16-Channel Digital Mixer
Soundcraft Ui16 Compact 16-Channel Digital Mixer
New from $449.00 SAVE 34%
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of $56.13
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Run the show on this digital mixer! It's loaded with effects from dbx, DigiTech and Lexicon, and remote-controllable from your tablet, smartphone, Mac or PC. Learn more...
Tascam CD-A580 Cassette/CD/USB MP3 Player Recorder
Tascam CD-A580 Cassette/CD/USB MP3 Player Recorder
(1)
New from $399.99 SAVE 20%
Like New $394.95 SAVE 21%
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Play audio and data CDs, record and play back cassette tapes, and even record and play files on USB flash drive media with the rackmountable Tascam CD-A580. Learn more...
Tascam TM-AR1 Microphone Reflection Filter
Tascam TM-AR1 Microphone Reflection Filter
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Record cleaner tracks in your home studio. Tascam's TM-AR1 filter shields your microphone from unwanted acoustic reflections -- then folds flat for storage. Learn more...
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
Tascam DP-006 Pocketstudio Digital Multi-Track Recorder, 6-Track
(3)
New from $129.99 SAVE 23%
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Never let your ideas go uncaptured. With built-in stereo microphones and two 1/4" inputs, this pocket-sized digital recorder is the perfect song sketchpad. Learn more...
Soundcraft Signature 22 MTK Muti-Track Mixer, 22-Channel
(3)
New from $899.00 SAVE 10%
USED $769.95 SAVE 22%
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Build beautiful mixes with Soundcraft's Ghost mic preamps, Sapphyre British EQ, dbx limiters on every input, built-in Lexicon reverb and smooth 100mm faders. Learn more...
Soundcraft Signature 12 MTK Multi-Track Mixer, 12-Channel
Soundcraft Signature 12 MTK Multi-Track Mixer, 12-Channel
(2)
New from $499.00 SAVE 11%
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of $62.38
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Get Soundcraft quality in a tiny footprint! The 12 MTK gives you 8 Ghost mic preamps, Lexicon effects and 14-in/12-out USB I/O for easy computer integration. Learn more...
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
Tascam DP-008EX Pocketstudio Digital Multi-Track Recorder, 8-Track
(4)
New from $279.99
Like New $254.95 SAVE 15%
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With 2 XLR-1/4" inputs, onboard stereo microphones, 2 recording tracks and 8 playback tracks, the DP-008EX can help you jot down your song ideas anywhere. Learn more...
Tascam TM-AM1 Tripod Boom Microphone Stand
Tascam TM-AM1 Tripod Boom Microphone Stand
New from $59.95 SAVE 33%
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Need a lightweight but sturdy microphone stand? The Tascam TM-AM1 Tripod Boom Stand uses a counterweight balance for heavy mics and an expandable boom arm. Learn more...
Electro-Voice RE320 Dynamic Microphone
Electro-Voice RE320 Dynamic Microphone
New from $299.00 SAVE 11%
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of $37.38
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The "little brother" to the famous EV RE-20 microphone, the RE-320 dynamic mic is perfect for capturing guitar or bass cabinets, bass drum, and even vocals. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!