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800-ZZOUNDS (800-996-8637)
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  • Sat, Sun 9:00AM - 10:00PM
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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds provides great support and an excellent return policy. One of the best for pricing and price matching. Customer service always respond in a timely manner. When they have a product available, shipping time is excellent." - customer on May 24, 2019
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Zoom ZPCH-4n Protective Case For H4n Recorder
Zoom ZPCH-4n Protective Case For H4n Recorder
New from $49.99 SAVE 20%
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Using your Zoom H4n out in the field or at live shows? Protect it from the elements and crowds inside this custom-fit official Zoom case. Learn more...
Zoom WSU1 Universal Windscreen for Zoom Recorders
Zoom WSU1 Universal Windscreen for Zoom Recorders
New from $39.99 SAVE 20%
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on orders $59.00+ details
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Slip this windscreen on your Zoom recorder and shield your recordings from the pesky howl and scratchy sounds of wind, while keeping your sound true. Learn more...
Zoom ZRKL12 Rack Mount Adapter for LiveTrak L-12
Zoom ZRKL12 Rack Mount Adapter for LiveTrak L-12
New from $99.99
or 6 payments
of $16.67
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Rackmount your Zoom LiveTrak L-12 digital mixer in a standard 19" audio rack with this Zoom rack tray -- ideal for venue installations or road-ready rigs. Learn more...
Zoom RC4 Remote Control for H4n
Zoom RC4 Remote Control for H4n
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Got a Zoom H4n recorder? Add this wired remote control, and you can adjust levels, start and stop recording, play, and switch inputs from up to 15 feet away. Learn more...
Zoom PCH-6 Protective Case For H6 Recorder
Zoom PCH-6 Protective Case For H6 Recorder
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Keep your H6 recorder dry, undamaged and ready for the next assignment by protecting it in this rigid, easy-to-use Zoom case. Learn more...
Zoom LH-Q2n Q2n Lens Hood and Cover
Zoom LH-Q2n Q2n Lens Hood and Cover
New from $9.99
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Capture better shots on your Zoom Q2n camera! Block unwanted light and glare, and save wear and tear on your lens with this Zoom Q2n lens hood and lens cap. Learn more...
Zoom H5 Accessory Package
Zoom H5 Accessory Package
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Get more out of your Zoom H5 portable recorder. This Zoom accessory pack includes the RCH-6 wired remote control, AD-17 power adapter, and furry windscreen. Learn more...
Zoom MSH-6 Mid-Side Microphone Capsule for H5 and H6 Recorder
Zoom MSH-6 Mid-Side Microphone Capsule for H5 and H6 Recorder
New from $79.99 SAVE 20%
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Expand the recording capabilities of your Zoom H5 or H6 recorder with a forward-facing unidirectional mic and a side-facing bi-directional mic combination. Learn more...
PreSonus SL64AI Mix System Joining Kit
New from $199.95 SAVE 31%
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of $33.33
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Got two PreSonus StudioLive 32.4.2AI digital mixers? Build a monster 64-channel console with this kit's joining bracket, dustcover and PRM1 measurement mic. Learn more...
PreSonus SL1642Adapter StudioLive Console Cascade Adapter
PreSonus SL1642Adapter StudioLive Console Cascade Adapter
New from $99.95 SAVE 23%
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of $16.66
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Connect two StudioLive 16.4.2 or 16.4.2AI mixers together to create one big mixer with this PreSonus adapter. Set them up in a cascade for easy control. Learn more...
JBL 705P 7 Series Active Studio Monitor
JBL 705P 7 Series Active Studio Monitor
(1)
New from $999.00 SAVE 20%
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of $55.50
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JBL brings high-end studio monitor technology to the masses with the 7 Series 705P! These 5" bi-amped powered monitors deliver a super-wide sonic sweet spot. Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20Y-QTLM. Llame Gratis en Español: 844-432-7449
Lunes 9AM a 7PM EST
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Please enter your shipping zip code:
close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
close [x]

1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!