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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds' Play As You Pay option makes it possible for people like me on a home studio budget to get awesome gear now and actually start using it this century." - customer on April 26, 2019
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PreSonus StudioLive 16 Series III Digital Mixer/Recorder, 16-Channel
(1)
New from $1,799.95 SAVE 28%
Like New $1,799.00 SAVE 28%
or 12 payments
of $150.00
details
In Stock
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Mix and record with PreSonus Fat Channel FX, 16 XMAX recallable preamps, 17 motor faders, 34x34 USB and 55x55 AVB Ethernet I/O, and built-in SD Card capture. Learn more...
PreSonus StudioLive 32 Series III Digital Mixer, 32-Channel
(2)
New from $2,699.95 SAVE 22%
Like New $2,474.00 SAVE 29%
or 12 payments
of $225.00
details
In Stock
Free 2-Day Shipping
The 3rd-gen PreSonus StudioLive 32 digital console gives you 40 total inputs, 32 mic inputs with motorized faders and XMAX preamps, 34x34 USB I/O and more. Learn more...
PreSonus StudioLive AR16 USB Mixer, 18-Channel
(2)
New from $599.95 SAVE 14%
Like New $534.95 SAVE 23%
or 12 payments
of $50.00
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In Stock
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Build big mixes and capture multitrack audio to your DAW! Record at 24-bit/96 kHz with the 18x4 USB I/O -- or record in stereo to the built-in SD card slot. Learn more...
PreSonus StudioLive 16.0.2 USB Digital Mixer, 16-Channel
New from $1,099.95
Like New $1,009.00
or 12 payments
of $91.67
details
In Stock
Free 2-Day Shipping
Small but mighty, PreSonus' 2nd-gen StudioLive 16.0.2 digital mixer gives you 16 inputs with 12 XMAX mic pres, Fat Channel FX and an 18x16 USB 2.0 interface. Learn more...
PreSonus StudioLive AR22 USB Mixer, 22-Channel
New from $799.95
Like New $709.95
or 12 payments
of $66.67
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In Stock
Free 2-Day Shipping
Record 22 channels to your DAW via the AR22's USB interface, or capture a stereo mix to the SD card slot. There's even a built-in Bluetooth receiver channel. Learn more...
PreSonus StudioLive 24 Series III Digital Mixer, 24-Channel
(1)
New from $2,299.95 SAVE 23%
Like New $2,109.00 SAVE 29%
or 12 payments
of $191.67
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In Stock
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PreSonus' next-gen digital console gives you 25 XMAX mic preamps, 25 motor faders, new Fat Channel FX, AVB + USB I/O, SD Card multitrack recording, and more. Learn more...
PreSonus StudioLive AR12 USB Mixer, 14-Channel
(1)
New from $499.95 SAVE 16%
Like New $444.95 SAVE 25%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
The ultimate project studio mixer! Plug in 14 inputs and capture multitrack audio to your DAW with 14x4 USB I/O -- or record in stereo directly to SD card. Learn more...
PreSonus StudioLive 32S 32-Channel Digital Mixer
New from $2,999.95 SAVE 23%
Like New $2,749.00 SAVE 29%
or 12 payments
of $250.00
details
In Stock
Free 2-Day Shipping
With 32 preamps in a 33-fader frame for one-to-one mix control, this digital console gives you 40 inputs, 26 buses, and PreSonus' powerful FLEX DSP engine. Learn more...
PreSonus StudioLive 32R Series III Digital Rack Mixer
New from $1,399.95 SAVE 30%
Like New $1,284.00 SAVE 35%
or 12 payments
of $116.67
details
In Stock
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A flexible standalone digital mixer or AVB stagebox for StudioLive consoles, the StudioLive 32R offers 32 recallable mic pres, 16 outputs and FatChannel FX. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!