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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds did it again! Seamless transaction with FAST shipping with a perfect product." - Customer on January 2, 2020
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On-Stage GA-100 Guitar Capo
On-Stage GA-100 Guitar Capo
New from $16.95 SAVE 39%
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on orders $59.00+ details
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If you need a quick key change while you're playing, simply clip this spring-loaded capo to your guitar's neck. It's fast and easy to clip on and remove. Learn more...
Music Nomad MN206 Cradle Cube Neck Support
Music Nomad MN206 Cradle Cube Neck Support
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on orders $59.00+ details
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Stop propping up your guitars and basses on random objects while you change strings and do repairs, and pick up this sturdy, specially-designed neck support. Learn more...
Music Nomad MN145 Premium String Care Kit
Music Nomad MN145 Premium String Care Kit
New from $12.99 SAVE 10%
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on orders $59.00+ details
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Be good to your strings and they'll be good to you. This Music Nomad kit includes String Fuel cleaner and lubricant plus an easy-to-use applicator. Learn more...
Music Nomad MN232 5/16" Premium Truss Rod Wrench
Music Nomad MN232 5/16" Premium Truss Rod Wrench
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Tailor-made for guitars sporting a 5/16" truss rod, this Music Nomad truss rod grants you easy access to make adjusting your guitar's neck relief a breeze. Learn more...
On-Stage GTA7000 Chromatic Tuner Metronome (with Tone Generator)
On-Stage GTA7000 Chromatic Tuner Metronome (with Tone Generator)
New from $24.95 SAVE 37%
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The GTA7000 is the perfect affordable practice tool with three functions you can use simultaneously: a chromatic tuner, a metronome, and a tone generator. Learn more...
Music Nomad MN107 Amp and Guitar Case Cleaner and Conditioner
Music Nomad MN107 Amp and Guitar Case Cleaner and Conditioner
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Want to clean an amp or case without ruining the finish? Use Music Nomad MN107 amp and case cleaner and conditioner for a moisture- and dust-resistant shine. Learn more...
On-Stage PSA800 8-Plug Effects Pedal Daisy Chain
On-Stage PSA800 8-Plug Effects Pedal Daisy Chain
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This On-Stage Daisy Chain lets you connect up to eight pedals to a power source. You can even connect chains together to power even more pedals! Learn more...
Music Nomad MN225 GRIP Guards Pro Fretboard Guards
Music Nomad MN225 GRIP Guards Pro Fretboard Guards
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Working on your frets? Protect your fretboard from scratches and scuffs with these guards from Music Nomad. They fit over all fret sizes and radiuses. Learn more...
Music Nomad Pro Strength Guitar Polish
Music Nomad Pro Strength Guitar Polish
New from $8.99 SAVE 14%
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Smells good, cleans good, works on all guitar finishes and hardware -- have you bought a bottle of this stuff yet? Learn more...
On-Stage GS7710 Guitar Hanger for DT8500 Guitar Throne
On-Stage GS7710 Guitar Hanger for DT8500 Guitar Throne
New from $10.95 SAVE 39%
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Hang your guitar where you can reach it best -- on the back of your chair! This guitar hanger attaches to the back of your DT8500 guitar throne. Learn more...
Music Nomad MN144 Total Fretboard Care Kit
Music Nomad MN144 Total Fretboard Care Kit
New from $24.99 SAVE 16%
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Music Nomad's total fretboard care kit includes fret polish and fretboard oil to help protect and care for your fretboard -- especially in dry weather. Learn more...
On-Stage GK7000 Universal Guitar Care Kit
On-Stage GK7000 Universal Guitar Care Kit
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This guitar care kit from On-Stage has everything you'll need to keep your axe running clean -- it's even got picks so you can play right away! Learn more...
On-Stage GS7655 Folding A-Frame Guitar Stand
On-Stage GS7655 Folding A-Frame Guitar Stand
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On Stage's foldable A-Frame guitar stand is easy to store and set up and any gig. Its cushioned shape fits most electric and acoustic guitars. Learn more...
Music Nomad MN152 Guitar Detailer For Matte & Gloss Finishes
Music Nomad MN152 Guitar Detailer For Matte & Gloss Finishes
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Whether you have an electric or acoustic, a guitar or bass, or a matte or gloss finish, the Music Nomad Guitar Detailer cleans and refreshes any instrument. Learn more...
On-Stage GA-200 Ukulele Capo
On-Stage GA-200 Ukulele Capo
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Quickly change the key on any ukulele or mandolin with this clip-on capo. Its silicone padding protects the neck of your instrument from damage. Learn more...
On-Stage GPA7155 Guitar Hanger for M20 Base
On-Stage GPA7155 Guitar Hanger for M20 Base
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Show off your guitar with the On-Stage GPA7155 guitar hanger. Its fully adjustable pole fits into any base with M20 threading, giving you many options! Learn more...
Music Nomad MN151 F-ONE Fretboard Cleaner
Music Nomad MN151 F-ONE Fretboard Cleaner
New from $23.99 SAVE 11%
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Keep your fretboard clean and new-looking with Music Nomad's F-ONE cleaner. Made with a blend of tree and seed oils, it's 100% safe for your guitar. Learn more...
Music Nomad Frine Fret Polish
Music Nomad Frine Fret Polish
New from $7.99 SAVE 11%
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Keep you frets looking fine with Frine! Music Nomad's fret polish removes dirt and oxidation that builds up over time, restoring a shine to your frets. Learn more...
On-Stage GTA5000 Clip-On Chromatic Tuner (with Metronome)
On-Stage GTA5000 Clip-On Chromatic Tuner (with Metronome)
New from $14.95 SAVE 32%
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Just clip the On-Stage GTA5000 tuner to your guitar, bass, ukulele, or mandolin, and tune up or set your BPM with the metronome function to stay on the beat. Learn more...
On-Stage UPK300 Felt Ukulele Picks
On-Stage UPK300 Felt Ukulele Picks
New from $4.25 SAVE 39%
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Tough yet flexible, the On Stage UPK300 felt ukulele picks feel great in your fingers and help your ukulele produce a nice, soft sound. Learn more...
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!