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When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds has been amazing to me for the last few years and I've never had a bad experience." - Customer on October 6, 2019
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SKB iSeries 2317-14 4U Guitar FX Fly Rack Case
New from $479.99 SAVE 40%
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of $60.00
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Own a guitar rack processor unit like a Kemper or Helix? Bring it (and a footswitch) on tour inside this SKB flight-ready rack case. Learn more...
D'Addario XTE XT Electric Guitar Strings
D'Addario XTE XT Electric Guitar Strings
New from $9.99 SAVE 54%
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High-carbon steel cores and an extended lifespan treatment give these XT nickel-plated strings unrivaled tuning stability, lifespan and break resistance. Learn more...
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
D'Addario EXP Coated Phosphor Bronze Acoustic Guitar Strings
(6)
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Get that new string sound every time. The EXP coating protects your strings from corrosion making them extremely durable and long-lasting. Learn more...
D'Addario 80/20 Bronze Acoustic Guitar Strings
D'Addario 80/20 Bronze Acoustic Guitar Strings
(1)
New from $4.95 SAVE 49%
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String up with D'Addario 80/20 Bronze Acoustic Strings! These long-lasting 80/20 bronze strings project a deep, crisp tone and maintain excellent intonation. Learn more...
Seymour Duncan SPH90 Phat Cat P90 Single-Coil Pickup
Seymour Duncan SPH90 Phat Cat P90 Single-Coil Pickup
New from $89.00 SAVE 29%
or 6 payments
of $14.84
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The Seymour Duncan SPH90-1 offers fat, punchy tone. Also known as the Phat Cat P90, the Seymour Duncan SPH90-1 is a fantastic choice for rock. Learn more...
D'Addario Long Scale Nickel Wound Electric Bass Strings, 5-String
D'Addario Long Scale Nickel Wound Electric Bass Strings, 5-String
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With up to 36.75" of scale length, this NYXL string set from D'Addario can accommodate the expanded dynamic range and harmonic response of 5-string basses. Learn more...
Seymour Duncan SL591N Little 59 for Stratocaster
Seymour Duncan SL591N Little 59 for Stratocaster
New from $85.00 SAVE 22%
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Single-coil size, humbucker sound. The Seymour Duncan Little 59 nails vintage PAF tone in a form factor that's perfect for Strat-style guitars. Learn more...
D'Addario EJ26 Phosphor Bronze Acoustic Guitar Strings (Custom Light, 11-52)
D'Addario EJ26 Phosphor Bronze Acoustic Guitar Strings (Custom Light, 11-52)
(3)
New from $6.99 SAVE 50%
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Stick with the company that started it all. D'Addario's phosphorus bronze strings create warm, bright tone and last longer than most acoustic guitar strings. Learn more...
SKB 1SKB-GSM Taylor GS Mini Acoustic Hardshell Case
SKB 1SKB-GSM Taylor GS Mini Acoustic Hardshell Case
New from $137.99 SAVE 30%
Like New $119.95 SAVE 39%
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Tote your Taylor GS Mini acoustic guitar in this sturdy hard case. It features full-length neck support and molded bumpers that offer maximum protection. Learn more...
D'Addario Auto-Lock Guitar Strap
D'Addario Auto-Lock Guitar Strap
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Forget about installing locking strap buttons on your guitar -- this Auto-Lock strap from D'Addario fits over your existing buttons and locks into place! Learn more...
D'Addario PW-SHG-01 String Height Gauge
D'Addario PW-SHG-01 String Height Gauge
(1)
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Adjusting your action or pickup height? Don't eyeball it -- this D'Addario string height gauge measures precisely in metric and standard increments. Learn more...
Seymour Duncan SH6 Distortion Humbucker Pickup
Seymour Duncan SH6 Distortion Humbucker Pickup
New from $79.00 SAVE 24%
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Get raw distortion that's clear instead of muddy with this high output humbucker pickup. It has a ceramic magnet and hot symmetrical coils. Learn more...
Seymour Duncan TB4 JB Trembucker Humbucker Pickup
Seymour Duncan TB4 JB Trembucker Humbucker Pickup
New from $79.00 SAVE 29%
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This pickup offers the perfect blend of smooth tone, sustain, and distortion. It's perfect for everything from blues to metal. Learn more...
Seymour Duncan SSL4 Quarter Pound Strat Single-Coil Pickup
Seymour Duncan SSL4 Quarter Pound Strat Single-Coil Pickup
New from $59.00 SAVE 29%
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Add an extra punch to your sound that a stock pickup couldn't deliver. It's clean and smooth at low volumes but delivers huge, singing tone when turned up. Learn more...
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
D'Addario NYXL Nickel Wound Electric Guitar Strings, 7-String
(1)
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Equip your axe with NYXL strings for unmatched durability and tuning stability. The high carbon steel alloy allows for harder playing with less breakage. Learn more...
SKB 66 Rectangular Molded Case for Strat- or Tele-Style Guitars
SKB 66 Rectangular Molded Case for Strat- or Tele-Style Guitars
New from $168.99 SAVE 39%
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With neck support and plush protection in the interior, this lightweight case offers you the ultimate protection for your Strat or Tele-style guitar. Learn more...
Seymour Duncan SH13 Dimebucker Dimebag Darrell Humbucker Pickup
Seymour Duncan SH13 Dimebucker Dimebag Darrell Humbucker Pickup
New from $105.00 SAVE 29%
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The Seymour Duncan SH13 Dimebucker pickup may not make you play like Dimebag Darrell, but it will get you his signature metal tone. Learn more...
Seymour Duncan Holcomb Alpha Omega Electric Guitar Pickup Set
Seymour Duncan Holcomb Alpha Omega Electric Guitar Pickup Set
(2)
New from $249.00 SAVE 29%
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Designed to complement each other, not deliver drastically different sounds, Seymour Duncan Holcomb Alpha/Omega pickups provide clear definition and detail. Learn more...
D'Addario EXL Nickel Wound Electric Guitar Strings
D'Addario EXL Nickel Wound Electric Guitar Strings
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Nickel-wound and available in a variety of gauges, D'Addario EXL Strings are ready to cover any genre or tuning with excellent tone and durability. Learn more...
Seymour Duncan Nazgul PMT Electric Guitar Pickup, 7-String
(1)
New from $99.00 SAVE 29%
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of $24.75
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Add some high output to your 7-string. An oversized ceramic magnet creates brutal, aggressive tone that's tailor-made for drop tunings, especially Bb and F#. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!