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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Great company, good people, knowledge of the products, and the pay options are very helpful." - customer on April 24, 2019
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Hercules Stands Guitar Rack
Hercules Stands Guitar Rack
New from $79.99 SAVE 28%
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of $13.34
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With an easy-to-use one-piece design and rubber foam padding on all points of contact, this Hercules rack is a secure, simple way to store your guitars. Learn more...
Hercules GS432B Auto Grip Triple Guitar Stand
Hercules GS432B Auto Grip Triple Guitar Stand
New from $99.99 SAVE 28%
or 6 payments
of $16.67
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Hercules slayed Hydra, but the beast might have inspired this multi-headed guitar stand! Each yoke features the Auto Grip System for a secure locking hold. Learn more...
Vorson X Design Premium Leather Guitar Strap
Vorson X Design Premium Leather Guitar Strap
(1)
New from $23.99 SAVE 40%
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Get an awesome-looking strap to complement your guitar or bass. The Vorson X Design strap is made of leather and has padding on the back for comfort. Learn more...
Vorson Leather Flame Guitar Strap
Vorson Leather Flame Guitar Strap
(6)
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How do you make something look instantly cool? Put some flames on it! Get this leather flame strap for the rocker in your life -- or even for yourself. Learn more...
Vorson Standard Leather Guitar Strap
Vorson Standard Leather Guitar Strap
(3)
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Looking for a sturdy guitar strap? Beefed up with thick padding, this leather strap from Vorson makes wearing your guitar or bass more comfortable. Learn more...
Vorson Premium Padded Leather Guitar Strap
Vorson Premium Padded Leather Guitar Strap
New from $19.99 SAVE 42%
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Made with gorgeous premium leather and padded for comfort, this Vorson guitar strap is great for gigs while being kind to your shoulders. Learn more...
Vorson Rodeo Western Leather Guitar Strap
Vorson Rodeo Western Leather Guitar Strap
(1)
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Turquoise emblems line the front of this leather strap, giving it a distinctly western look -- perfect for country or southern rock musicians. Learn more...
Grundorf GMT-003 Guitar Maintenance Table
Grundorf GMT-003 Guitar Maintenance Table
(4)
New from $109.95 SAVE 15%
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This compact maintenance table lets you fix your guitar, then fold it back up for easy transport. Added compartments keep your tools and supplies organized. Learn more...
Hercules GS412B Auto Grip System Guitar Stand
Hercules GS412B Auto Grip System Guitar Stand
New from $49.99 SAVE 33%
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Count on the strength of Hercules to hold your guitar! This stand features the Auto Grip System to securely lock your guitar in place at the headstock. Learn more...
Grundorf Guitar Maintenance Pack
Grundorf Guitar Maintenance Pack
New from $164.99 SAVE 32%
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Now there's no excuse not to keep your axe in great shape. This pack includes a carpeted maintenance table, a full tool kit, and Nomad guitar care products. Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Hercules GS526B Auto Grip System 6 Guitar Stand
Hercules GS526B Auto Grip System 6 Guitar Stand
New from $119.99 SAVE 29%
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Own a lot of guitars? This Hercules stand holds up to six guitars with Auto Grip System yokes and rubber foam padding for a secure fit. Learn more...
Vorson Scale Guitar Strap
Vorson Scale Guitar Strap
(1)
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Slip on this snakeskin-patterned guitar strap, and you'll have a look that's comfortable, sturdy, and stylish. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Vorson B7ND064 Leather Guitar Strap Chrome X and Crest
Vorson B7ND064 Leather Guitar Strap Chrome X and Crest
New from $32.99 SAVE 52%
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Holding your guitar is a must -- so don't just get any old strap to do the job. This fine black leather Vorson strap has an edgy look for the stage. Learn more...
Grundorf GMT-001 Guitar Maintenance Table
Grundorf GMT-001 Guitar Maintenance Table
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The Grundorf GMT-001 table gives players and techs a dedicated workspace to practice guitar maintenance, with dedicated compartments for tools, strings, etc. Learn more...
Vorson Textured Leather Padded Guitar Strap
Vorson Textured Leather Padded Guitar Strap
(4)
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Need a new strap? Slip this leather guitar strap over your shoulder, and you'll not only be stylish, but also comfortable. Learn more...
Vorson Rust Suede Guitar Strap
Vorson Rust Suede Guitar Strap
New from $24.99 SAVE 44%
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Stylish and comfortable, this adjustable suede strap from Vorson makes a great companion for your guitar. Its sturdy craftsmanship ensures a secure fit. Learn more...
Hercules HA205 Extension Yoke for GS523B/GS525B
Hercules HA205 Extension Yoke for GS523B/GS525B
New from $9.99 SAVE 28%
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Expand your Hercules rack to fit your growing axe collection by investing in additional yokes. Rubber padding cradles your guitar's neck for a secure fit. Learn more...
Martin Leather Strap Extender
Martin Leather Strap Extender
New from $4.99
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This adjustable leather strap extender from Martin lets you add up to 5 1/2" inches of length to your guitar strap so you can find just the right fit. Learn more...
1 - 20 of 41
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Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 20B-JM1S. Llame Gratis en Español: 844-432-7449
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!