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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is the best. This is the 4th guitar I have bought from them and will be buying more. Wouldn't think of going anywhere else." - customer on July 4, 2019
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PRS Paul Reed Smith John Mayer Silver Sky Electric Guitar (with Gig Bag)
PRS Paul Reed Smith John Mayer Silver Sky Electric Guitar (with Gig Bag)
New from $2,299.00
Like New $1,934.00
or 18 payments
of $127.73
details
In Stock
Free 2-Day Shipping
Featuring a familiar look and feel, the Silver Sky offers a host of PRS enhancements. The guitar's trio of 635JM single-coils sing with strength and clarity. Learn more...
Fender American Pro Stratocaster Electric Guitar, Rosewood Fingerboard (with Case)
(6)
New from $1,449.99
Like New $1,224.00
or 12 payments
of $120.84
details
In Stock
Free 2-Day Shipping
Fender pushes the limits of the Stratocaster with the American Pro series. A trio of mixed-alnico V-Mod single-coil pickups evoke the tones of yesteryear. Learn more...
Ibanez JEM77P Electric Guitar (with Gig Bag)
New from $1,599.99 SAVE 25%
Like New $1,349.00 SAVE 36%
or 18 payments
of $88.89
details
Only 1 Left!
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Don't let the floral pattern and Tree of Life inlay fool you. Gravity Storm humbuckers and an Evolution single coil make the JEM77P is a true shred machine. Learn more...
Ibanez RG1070PBZ Premium Electric Guitar (with Gig Bag)
Ibanez RG1070PBZ Premium Electric Guitar (with Gig Bag)
(5)
New from $1,299.99 SAVE 27%
Like New $1,099.00 SAVE 38%
or 18 payments
of $72.23
details
In Stock
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A trio of DiMarzio's most potent pickups and an Edge-Zero II tremolo bridge make this Ibanez well-equipped for prog, djent, or any heavy genre you can name. Learn more...
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
Ibanez AEG1812II Acoustic-Electric Guitar, 12-String
(5)
New from $299.99 SAVE 33%
Like New $249.95 SAVE 44%
or 8 payments
of $37.50
details
In Stock
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A thinner body and shorter 25" scale make the 12-string Ibanez AEG1812II a great choice for electric guitarists converting to acoustic guitar. Learn more...
Fender Hot Rod Deluxe IV 112 Guitar Combo Amplifier (1x12 Inch, 40 Watts)
(1)
New from $799.99
Like New $679.95
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
Squeeze 40 creamy watts out of this bona fide tone machine. Ready for both stage and studio, the Hot Rod Deluxe delivers clear articulation at any volume. Learn more...
Ibanez RG550 Genesis Electric Guitar
Ibanez RG550 Genesis Electric Guitar
(5)
New from $999.99 SAVE 24%
Like New $844.95 SAVE 36%
or 18 payments
of $55.56
details
In Stock
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With striking aesthetics, comfortable jumbo frets, and multiple pickups for tonal versatility, the Ibanez RG550 Genesis lets you rock your own way. Learn more...
Fender '68 Custom Princeton Reverb Guitar Combo Amplifier
(7)
New from $899.99
Like New $804.95
or 12 payments
of $75.00
details
In Stock
Free 2-Day Shipping
The reissued Fender '68 Custom Princeton Reverb reissue updates this legendary amp's classic all-tube sound with modern sensitivity and increased overdrive. Learn more...
Fender Deluxe Nashville Telecaster Electric Guitar (Maple, with Gig Bag)
(3)
New from $824.99
Like New $674.95
or 12 payments
of $68.75
details
In Stock
Free 2-Day Shipping
For Tele sound but with way more versatility, check out the 3-pickup Fender Deluxe Nashville Telecaster. It's got a 5-way selector for Strat-style switching. Learn more...
PRS Paul Reed Smith 2019 CE 24 Semi-Hollowbody Electric Guitar (with Gig Bag)
PRS Paul Reed Smith 2019 CE 24 Semi-Hollowbody Electric Guitar (with Gig Bag)
(2)
New from $2,199.00
Like New $1,859.00
or 18 payments
of $122.17
details
Only 2 Left!
Free 2-Day Shipping
Get the best of both tone worlds. The PRS 2019 CE 24 combines the snap and sustain of a bolt-on neck guitar with the airy resonance of its semi-hollow body. Learn more...
Fender Deluxe Roadhouse Stratocaster Electric Guitar (with Gig Bag)
(5)
New from $824.99
Like New $694.95
or 12 payments
of $68.75
details
In Stock
Free 2-Day Shipping
Sound like a pro without breaking the bank. The Deluxe Roadhouse Strat features a trio of Vintage Noiseless pickups for full, pristine tone without the hum. Learn more...
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
Ibanez TCY10E Talman Cutaway Acoustic-Electric Guitar
New from $199.99 SAVE 33%
Like New $169.95 SAVE 43%
or 6 payments
of $33.34
details
In Stock
Free 2-Day Shipping
Turn some heads with this striking double-cutaway acoustic. Designed for the electric guitarist, the Ibanez TCY10E Talman delivers warm acoustic tone. Learn more...
Ibanez AEWC400 Acoustic-Electric Guitar
Ibanez AEWC400 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
Like New $429.95 SAVE 42%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Featuring ergonomic contours, the AEWC400 represents a breakthrough in acoustic guitar comfort. Flame maple body construction adds pizzazz and a tight sound. Learn more...
PRS Paul Reed Smith 2018 SE Mark Holcomb Electric Guitar (with Gig Bag)
(2)
New from $959.00
Like New $809.95
or 12 payments
of $79.92
details
In Stock
Free 2-Day Shipping
Djent your way to sonic satisfaction with the SE Mark Holcomb. Crank out fat palm mutes and sizzling leads with Seymour Duncan Alpha/Omega pickups. Learn more...
Fender Richie Kotzen Telecaster Electric Guitar (Maple Fingerboard)
(8)
New from $1,499.99
Like New $1,264.00
or 12 payments
of $125.00
details
In Stock
Free 2-Day Shipping
The Richie Kotzen signature Tele deftly combines flashy good looks and superior modern playability. A pair of DiMarzio pickups make this one versatile axe. Learn more...
Fender Hot Rod DeVille 212 IV Guitar Combo Amplifier (2x12 Inch, 60 Watts)
New from $999.99
Like New $854.95
or 12 payments
of $83.34
details
In Stock
Free 2-Day Shipping
Get down and dirty with the heaviest hitter of the fourth-generation Hot Rods. A lightweight pine cabinet and 6L6 power tubes make this amp a road warrior. Learn more...
Ibanez Prestige AZ2402 Electric Guitar (with Case)
Ibanez Prestige AZ2402 Electric Guitar (with Case)
New from $1,999.99 SAVE 24%
Like New $1,689.00 SAVE 36%
or 18 payments
of $111.12
details
In Stock
Free 2-Day Shipping
Ibanez mixes old and new guitar technology with their stunning AZ Series. The AZ2402's alder body and roasted maple neck offer a sweetened tonal foundation. Learn more...
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
Ibanez AS153 Artstar Semi-Hollowbody Electric Guitar (with Case)
New from $999.99 SAVE 27%
Like New $844.95 SAVE 38%
or 18 payments
of $55.56
details
Only 2 Left!
Free 2-Day Shipping
Whether you crave a clean jazz, soulful blues, or a dirty rock sound, this guitar's Super 58 custom pickups will amaze you with their tonal versatility. Learn more...
Fender Hot Rod DeVille ML 212 Guitar Combo Amplifier (60 Watts, 2x12")
(2)
New from $1,099.99
Like New $994.95
or 12 payments
of $91.67
details
Only 1 Left!
Free 2-Day Shipping
This Fender Hot Rod DeVille, designed with session artist Michael Landau, is full of tweaks like two independent volume controls and a boost function. Learn more...
PRS Paul Reed Smith Sonzera 50 Guitar Combo Amplifier (50 Watts, 1x12")
(2)
New from $899.00
Like New $764.95
or 12 payments
of $74.92
details
In Stock
Free 2-Day Shipping
Elegantly designed with simple controls, the PRS Sonzera 50's master presence knob will take you from chiming high-end bite to smooth, darker rhythm tones. Learn more...
1 - 20 of 93
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!