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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "zZounds is easy! The payment plans makes any expensive piece of gear within arms reach." - customer on May 5, 2019
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Hercules Stands Guitar Rack
Hercules Stands Guitar Rack
New from $79.99 SAVE 28%
or 6 payments
of $13.34
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With an easy-to-use one-piece design and rubber foam padding on all points of contact, this Hercules rack is a secure, simple way to store your guitars. Learn more...
Hercules GS432B Auto Grip Triple Guitar Stand
Hercules GS432B Auto Grip Triple Guitar Stand
New from $79.99 SAVE 42%
or 6 payments
of $13.34
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In Stock
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Hercules slayed Hydra, but the beast might have inspired this multi-headed guitar stand! Each yoke features the Auto Grip System for a secure locking hold. Learn more...
Hercules GS415B Auto Grip System Guitar Stand
Hercules GS415B Auto Grip System Guitar Stand
New from $49.99 SAVE 28%
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This Hercules stand is equipped with the Auto Grip System for a locking hold on your axe, and a Comfort Grip for quick height adjustment on stage. Learn more...
Ernie Ball 2" Polypro Guitar Strap
Ernie Ball 2" Polypro Guitar Strap
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A great gift for any guitarist, this 2" strap by Ernie Ball is made of polypropylene webbing that resists stretching over time and won't let its colors run. Learn more...
Hercules GS412B Auto Grip System Guitar Stand
Hercules GS412B Auto Grip System Guitar Stand
New from $49.99 SAVE 33%
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Count on the strength of Hercules to hold your guitar! This stand features the Auto Grip System to securely lock your guitar in place at the headstock. Learn more...
Ernie Ball Padded Leather Guitar Strap
Ernie Ball Padded Leather Guitar Strap
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This Ernie Ball guitar strap features real Italian leather for an elegant look, and synthetic fur lining for the ultimate in comfort. Learn more...
Hercules GS422B Auto Grip Double Guitar Stand
Hercules GS422B Auto Grip Double Guitar Stand
New from $79.99 SAVE 30%
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Hold two guitars on stage with this Hercules double guitar stand! Each side is equipped with the Auto Grip System for a secure locking hold. Learn more...
Grundorf GMT-003 Guitar Maintenance Table
Grundorf GMT-003 Guitar Maintenance Table
(4)
New from $109.95 SAVE 15%
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This compact maintenance table lets you fix your guitar, then fold it back up for easy transport. Added compartments keep your tools and supplies organized. Learn more...
Ernie Ball Jacquard Guitar Strap
Ernie Ball Jacquard Guitar Strap
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The stylish Ernie Ball Jacquard guitar strap adds a bit of flair while providing the strength and support you need to hold your instrument. Learn more...
Ernie Ball Prodigy Standard Guitar Picks (6-Pack)
Ernie Ball Prodigy Standard Guitar Picks (6-Pack)
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Crafted for the player who values precision, speed and note articulation, Ernie Ball Prodigy picks are made from Delrin with a beveled edge and pointed end. Learn more...
Ernie Ball Padded Neoprene Electric Guitar Strap
Ernie Ball Padded Neoprene Electric Guitar Strap
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If you suffer from strain or chronic pain, the ultra-comfortable Ernie Ball Padded Neoprene guitar strap will help alleviate pain. Learn more...
Ernie Ball Jacquard Guitar Strap
Ernie Ball Jacquard Guitar Strap
New from $15.99 SAVE 46%
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Make your guitar strap pop on-stage! The Ernie Ball Jacquard strap offers many unique designs, a comfortable 2" polypropylene webbing and leather ends. Learn more...
Grundorf Guitar Maintenance Pack
Grundorf Guitar Maintenance Pack
New from $164.99 SAVE 32%
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Now there's no excuse not to keep your axe in great shape. This pack includes a carpeted maintenance table, a full tool kit, and Nomad guitar care products. Learn more...
Hercules GS414B PLUS Auto Grip System Guitar Stand
New from $52.99 SAVE 29%
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Only 1 Left!
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Equipped with an Auto Grip System yoke, this Hercules PLUS stand is simple to use, and provides rubber padding on all contact points with your guitar. Learn more...
Ernie Ball Musician's Tool Kit
Ernie Ball Musician's Tool Kit
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Whether you need to set up your guitar or do a quick string change, Ernie Ball's musician's tool kit has everything you need, all in one case. Learn more...
Hennessey NSL7200 Guitar Strap Locks
Hennessey NSL7200 Guitar Strap Locks
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Make sure your guitar stays where you need it: on your shoulder, not on the stage. Play as hard you want -- these strap locks will keep your guitar in place! Learn more...
Martin 13WR0001 2-Way Truss Rod Wrench
Martin 13WR0001 2-Way Truss Rod Wrench
New from $6.99
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Keep your favorite guitar in its prime by adjusting its two-way or single-point adjustable truss rod with this handy 13WR0001 truss rod wrench from Martin. Learn more...
Grundorf GMT-001 Guitar Maintenance Table
Grundorf GMT-001 Guitar Maintenance Table
New from $79.95 SAVE 38%
or 6 payments
of $13.33
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In Stock
Free 2-Day Shipping
The Grundorf GMT-001 table gives players and techs a dedicated workspace to practice guitar maintenance, with dedicated compartments for tools, strings, etc. Learn more...
Martin 18AHG Guitar Humidifier
Martin 18AHG Guitar Humidifier
New from $11.95 SAVE 20%
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Made from non-vinyl resin, this Martin humidifier fits comfortably in your guitar and absorbs 10 times its weight in water before slowly emitting moisture. Learn more...
Ernie Ball Polish Cloth
Ernie Ball Polish Cloth
New from $3.99 SAVE 19%
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Prevent scratches to your guitar's surface as you remove dust with this polishing cloth made of Velva-Sheen. Learn more...
1 - 20 of 67
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!