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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "I love the hassle-free 'Play as You Pay' financing option, the big selection, the generous 45 day return policy, and their responsive online support." - customer on July 1, 2019
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ESP E-II ECBB Electric Guitar (with Case)
New from $1,899.00 SAVE 37%
or 12 payments
of $158.25
details
In Stock
Free 2-Day Shipping
All black and sliver with no nonsense, the ESP E-II ECBB gets brutal with its EMG 81/60 humbucker pairing, Gotoh locking tuners and ebony fretboard. Learn more...
PRS Paul Reed Smith Limited Edition Plum Archon 50 Guitar Combo Amplifier
New from $1,649.00
Like New $1,494.00
or 18 payments
of $91.62
details
Only 1 Left!
Free 2-Day Shipping
This Plum Archon combo delivers classic tube drive via 6L6 power tubes and JJ12AXT preamp tubes. Switch from 50 to 25 watts to get breakup at a lower volume. Learn more...
ESP LTD EC401 Electric Guitar
New from $749.00 SAVE 30%
or 12 payments
of $62.42
details
In Stock
Free 2-Day Shipping
The ESP LTD EC-401 was built to rock. With EMG 81/60 pickups and a mahogany body and neck, the ESP LTD EC-401 is great for heavy applications. Learn more...
ESP LTD Viper 201B Electric Baritone Guitar
ESP LTD Viper 201B Electric Baritone Guitar
New from $399.00 SAVE 30%
or 8 payments
of $49.88
details
In Stock
Free 2-Day Shipping
Made with a set neck, extra-jumbo frets, and humbuckers for solid low-end growl, the ESP LTD Viper 201B is an aggressive and awesomely affordable baritone. Learn more...
ESP LTD Javier Reyes JR608QM Electric Guitar, 8-String
(1)
New from $1,599.00 SAVE 30%
or 12 payments
of $133.25
details
In Stock
Free 2-Day Shipping
Enjoy an extended pitch range with this 8-string beast. Featuring a beautiful quilted maple top on a swamp ash body, this axe is a prog-metal player's dream. Learn more...
ESP E-II Eclipse DB Electric Guitar
(1)
New from $1,799.00 SAVE 33%
or 12 payments
of $149.92
details
In Stock
Free 2-Day Shipping
Get ready to rock out with this Japanese-made tone machine. EMG 61 and 80 active humbuckers and a set neck give this ESP axe killer tone and endless sustain. Learn more...
ESP LTD Hardshell Case for M- and MH-Style Guitars
ESP LTD Hardshell Case for M- and MH-Style Guitars
New from $169.00 SAVE 24%
Like New $144.95 SAVE 37%
or 4 payments
of $42.25
details
In Stock
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ESP M- and MH-Style guitars are definitely heavy-duty axes, but even they need to be protected on the road. Keep them armored in this ESP LTD case. Learn more...
PRS Paul Reed Smith 2019 SE Angelus A55E Acoustic-Electric Guitar (with Case)
New from $929.00
or 12 payments
of $77.42
details
In Stock
Free 2-Day Shipping
Project a full-range, attention-grabbing sound with the PRS 2019 SE Angelus A55E acoustic. Its maple/spruce construction and hybrid bracing create a 3D tone. Learn more...
PRS Paul Reed Smith ACC-3135 Signature Guitar Strap
PRS Paul Reed Smith ACC-3135 Signature Guitar Strap
New from $80.00
or 6 payments
of $13.34
details
In Stock
Free 2-Day Shipping
Etched with Paul Reed Smith's signature, this gorgeous strap goes perfectly with your Paul Reed Smith guitar. Learn more...
ESP LTD BK600 Bill Kelliher Electric Guitar
(3)
New from $1,149.00 SAVE 30%
Like New $969.95 SAVE 40%
or 12 payments
of $95.75
details
In Stock
Free 2-Day Shipping
Mastodon guitarist Bill Kelliher's signature BK600 gets clear definition from its Lace Dissonant Aggressor pickups, even with gargantuan gain levels. Learn more...
PRS Paul Reed Smith Singlecut McCarty 594 10-Top Electric Guitar (with Case)
PRS Paul Reed Smith Singlecut McCarty 594 10-Top Electric Guitar (with Case)
New from $4,300.00
or 18 payments
of $238.89
details
Only 2 Left!
Free 2-Day Shipping
This PRS McCarty 594 Singlecut features a gorgeous flame maple top and custom 58/15 pickups for a look and sound that evokes a golden era in guitar design. Learn more...
PRS Paul Reed Smith SE Angelus AX20E Acoustic-Electric Guitar (with Case)
New from $649.00
or 12 payments
of $54.09
details
In Stock
Free 2-Day Shipping
With its solid Sitka spruce top and beautiful mahogany back and sides, the Angelus AX20E rocks. Fishman GT1 electronics make sure you sound great anywhere. Learn more...
ESP LTD Stephen Carpenter SC-20 Electric Guitar
New from $1,049.00 SAVE 29%
or 12 payments
of $87.42
details
In Stock
Free 2-Day Shipping
Celebrating 20 years of Stephen Carpenter guitars, the ESP LTD SC-20 combines solid hardware with versatile pickup options to create the ultimate metal axe. Learn more...
ESP LTD TL-12 Thinline Acoustic-Electric Guitar, 12-String
(1)
New from $629.00 SAVE 30%
or 12 payments
of $52.42
details
In Stock
Free 2-Day Shipping
Want a gorgeous acoustic sound with the easy playability of an electric guitar? The ESP LTD Thinline 12-string guitar is the best of both worlds. Learn more...
ESP LTD EC1001TCTM Electric Guitar
New from $1,099.00 SAVE 30%
or 12 payments
of $91.59
details
In Stock
Free 2-Day Shipping
With a full-thickness mahogany body, maple cap and a set of EMG TWIN pickups, this EC1001TCTM offers the perfect balance of vintage feel and modern tone. Learn more...
PRS Paul Reed Smith Singlecut McCarty 594 Semi-Hollowbody Electric Guitar (with Case)
New from $3,800.00
or 18 payments
of $211.12
details
Only 1 Left!
Free 2-Day Shipping
The McCarty 597 seamlessly masters the sound of vintage humbuckers and single-coils thanks to its combination of 58/15 LT pickups and push/pull coil tapping. Learn more...
PRS Paul Reed Smith SE Tonare T50E Acoustic-Electric Guitar (with Case)
(2)
New from $849.00
or 12 payments
of $70.75
details
In Stock
Free 2-Day Shipping
Light up the stage in a stylish way with the eye-catching, abalone-bound Tonare T50E. Curly maple back and sides offer elegance, as well a bright sound. Learn more...
Grundorf GMT-003 Guitar Maintenance Table
Grundorf GMT-003 Guitar Maintenance Table
(4)
New from $109.95 SAVE 15%
or 6 payments
of $18.33
details
In Stock
Free 2-Day Shipping
This compact maintenance table lets you fix your guitar, then fold it back up for easy transport. Added compartments keep your tools and supplies organized. Learn more...
PRS Paul Reed Smith SE Angelus A40E Acoustic-Electric Guitar (with Case)
(1)
New from $749.00
or 12 payments
of $62.42
details
In Stock
Free 2-Day Shipping
You'll sound like a choir of angels after strumming the A40E Angelus. This PRS acoustic features a solid Sitka spruce top for a brilliant top-end sheen. Learn more...
ESP LTD Arrow 1000 Electric Guitar
New from $949.00 SAVE 30%
or 12 payments
of $79.09
details
In Stock
Free 2-Day Shipping
Stand out from the crowd! Rocking a completely unique shape, this ESP LTD Arrow 1000 offers a neck-thru-body design and a set of EMG 81 and 85 pickups. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

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No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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NOTE: If you ship this item to a business address, it will arrive on Monday, 7/22. Deliveries to business addresses take place Monday through Friday.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

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Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

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3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

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4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

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5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

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close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!