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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Love the fact that they let you pay with time and don't hassle you with returns." - Customer on January 8, 2020
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Fender Redondo Classic Acoustic-Electric Guitar (with Gig Bag)
(4)
New from $799.99
Like New $674.95
or 12 payments
of $66.67
details
In Stock
Free 2-Day Shipping
For players in need of a bold sound, look no further than the Redondo Classic. The guitar's solid Sitka spruce top and mahogany body make this beauty sing. Learn more...
Fender Bassbreaker 15 Guitar Amplifier Head (15 Watts)
New from $599.99
or 12 payments
of $50.00
details
Only 2 Left!
Free 2-Day Shipping
Complete with an effects loop, on-board reverb, and a speaker-emulating XLR DI output, the Bassbreaker 15 is a powerhouse both on stage and in the studio. Learn more...
Fender Player Lead III Electric Guitar, with Pau Ferro Fingerboard
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
Bring out some attitude in your playing with the Fender Player Lead III! Originally released in 1982, this axe is a unique offering from Fender. Learn more...
Ibanez EP5 Euphoria Steve Vai Signature Acoustic-Electric Guitar
(8)
New from $699.99 SAVE 33%
or 12 payments
of $58.33
details
In Stock
Free 2-Day Shipping
This Steve Vai-approved acoustic-electric boasts a solid Engelmann spruce top, Fishman Sonicore pickup and Ibanez AEQ210TF preamp, and a Vai 12th fret inlay. Learn more...
Ibanez AS93ZW Artcore Expressionist Semi-Hollowbody Electric Guitar
New from $649.99 SAVE 27%
or 12 payments
of $54.17
details
In Stock
Free 2-Day Shipping
Turn your search for good tone into a safari with this zebrawood Artcore model. A pair of tasty Ibanez Super 58 humbuckers produces clear, balanced sounds. Learn more...
Fender Player Lead II Electric Guitar, with Maple Fingerboard
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
The 80s are back! The Fender Player Lead II features Alnico 5 pickups and a hardtail bridge perfect for anyone who wants to make a statement on stage. Learn more...
Ibanez AEWC300 Acoustic-Electric Guitar
Ibanez AEWC300 Acoustic-Electric Guitar
New from $499.99 SAVE 33%
Like New $424.95 SAVE 43%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
Featuring revolutionary contouring around its top and back, plus a deep cutaway, the Ibanez AEWC300 will keep you playing for days. Learn more...
Ibanez AS83 Artcore Expressionist Semi-Hollowbody Electric Guitar
New from $599.99 SAVE 27%
or 12 payments
of $50.00
details
Only 2 Left!
Free 2-Day Shipping
With top and body covered in flame maple, the Ibanez Artcore AS83 is a semi-hollowbody that can't help but stand out. Ibanez ACH pickups bring classic tones. Learn more...
Fender Player Lead II Electric Guitar, with Pau Ferro Fingerboard
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
The Fender Player Lead II is a blast from the past! This guitar is all about versatility that can fit into any style of music. Learn more...
Fender Player Mustang 90 PF Electric Guitar
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
Whether you're playing in a punk rock band in a basement or at an arena, the Fender Player Mustang 90 PF can be played at any gig in the world. Learn more...
Fender Player Mustang 90 Electric Guitar, with Maple Fingerboard
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
Break the mould! Loved by punk rockers and students alike, the Fender Player Mustang 90 offers modern playability and aggressive tone. Learn more...
Fender Player Duo-Sonic HS Electric Guitar, Maple Fingerboard
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
The Fender Player Duo-Sonic HS features a 24" scale giving the guitar a slinky feel. Originally made for students, anyone can rock out with a Duo-Sonic. Learn more...
Fender American Pro Stratocaster Replacement Neck
Fender American Pro Stratocaster Replacement Neck
New from $549.99
or 8 payments
of $68.75
details
Coming Soon
If you need a new neck, look no further than the American Professional Strat neck from Fender. This maple neck features 22 comfortable narrow-tall frets. Learn more...
Fender Mustang Electric Guitar
(2)
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
Originally designed in the '60s for students, the Mustang evolved into a main-stage staple. The dual single-coil pickups' hard edge cuts through any mix. Learn more...
Fender American Pro Jazz Electric Bass Replacement Neck
Fender American Pro Jazz Electric Bass Replacement Neck
New from $549.99
or 8 payments
of $68.75
details
Only 2 Left!
Free 2-Day Shipping
Finish off your Jazz bass build with this Fender American Professional bass neck, featuring a Modern C neck profile, 9.5" radius and 22 narrow-tall frets. Learn more...
Fender Mustang 90 Electric Guitar, with Pau Ferro Fingerboard
(1)
New from $599.99
or 12 payments
of $50.00
details
Preorder Today
The small guitar with a fat sound, Fender's Mustang 90 electric has a satin-finished neck for easy, fast playing and MP-90 pickups for full-range tone. Learn more...
Ibanez AF75FM Artcore Hollowbody Electric Guitar
Ibanez AF75FM Artcore Hollowbody Electric Guitar
New from $499.99 SAVE 26%
or 8 payments
of $62.50
details
In Stock
Free 2-Day Shipping
A select-grade maple body, set mahogany neck and ART-1 bridge all contribute to the warm, sustain-laden characteristics of the Ibanez AF75FM Artcore. Learn more...
Ibanez GB10EM George Benson Electric Guitar
New from $699.99 SAVE 25%
or 12 payments
of $58.33
details
Preorder Today
Get a jazzy tone that works across multiple genres with the Ibanez GB10EM George Benson, a hollow body electric with plenty of warmth and a little grit. Learn more...
Ibanez AWFS300CE Fingerstyle Series Acoustic-Electric Guitar (with Gig Bag)
New from $699.99 SAVE 33%
or 12 payments
of $58.33
details
Preorder Today
Make sure every note you play is heard clearly. The Ibanez Fingerstyle Series AWFS300CE uses a dual pickup system to capture the nuances of each note. Learn more...
Ibanez AE295 Acoustic-Electric Guitar
New from $599.99 SAVE 33%
or 12 payments
of $50.00
details
Preorder Today
With a beautiful vine fret inlay and an okoume body for tight bass and a snappy midrange, the Ibanez AE295 is a great companion for live and studio playing. Learn more...
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
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We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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With warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!