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Product Condition
When It's Not New, We Tell You

So unless it says otherwise, it's new from the factory.

Your 100% Satisfaction regardless of condition:

Regardless of the condition described on our site, what you should remember is that if you are not 100% satisfied with your purchase you may return it. (Though exceptions apply for some products)

For all non-new items, packaging may be slightly compromised and thus not in absolutely perfect unused condition. All non-new item inventory includes all parts, components, manuals (hard copy or downloadable) and the full factory warranty*.

Warehouse Resealed

This is typically a customer return in like new condition, however, the packaging may be slightly compromised and thus it is not like our new inventory.

Blemished

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits minor cosmetic flaws and/or blemishes.

Scratch and Dent

Again this is typically a customer return. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly, but exhibits general wear and tear, along with dents and scratches.

Factory Resealed

Like new, this product was purchased directly from the vendor, who may have used it at a training session or at a trade show, this may also be a refurbished product. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly.

B-Stock

These items are purchased directly from the vendor. It has been tested to Manufacturer's specifications and is guaranteed to work perfectly but exhibits minor cosmetic flaws and/or blemishes.

*Manufacturer's warranty term for Mackie, PreSonus, Tapco, Crate, Blackheart, Ampeg, Alvarez, X2 Digital, andLine 6 Factory Resealed merchandise is 90 days. Ibanez, and Avalon do not offer a manufacturer's warranty. Details »

Customer Kudos "Easy transactions, courteous and very efficient company to work with. The purchase experience was hassle free and I would recommend zZounds to anyone!" - customer on April 22, 2019
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Shure RK320 Grille for Beta 56 and 57A
Shure RK320 Grille for Beta 56 and 57A
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Protect your Beta 56 and Beta 57A microphones and keep them sounding like new with the Shure RK320 replacement grille. Learn more...
Shure A7WS Replacement Windscreen for Shure SM7B Mic
Shure A7WS Replacement Windscreen for Shure SM7B Mic
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Is your Shure SM7's windscreen wearing thin? Keep it protected with the Shure A7WS replacement windscreen -- a perfect fit for SM7, SM7A or SM7B microphones. Learn more...
Shure Beta 53 Headset Condenser Microphone
Shure Beta 53 Headset Condenser Microphone
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Great for any venue, this headset microphone features comfortable earforms that are easily hidden underneath your hair. Learn more...
Gator GU-MIC-SHRFP Titan Series Case for Shure FP
Gator GU-MIC-SHRFP Titan Series Case for Shure FP
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Carry your Shure FP wireless system from gig to gig inside this Gator Titan Series case. Its lockable design and thick interior padding keep your gear safe. Learn more...
Shure MOTIV MV5 USB Condenser Microphone
Shure MOTIV MV5 USB Condenser Microphone
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The compact MV5 offers 3 DSP modes to record podcasts, instruments, and more to your computer or iOS device and is rugged enough to thrive in your backpack. Learn more...
Shure Centraverse CVG12D-B/C Gooseneck Condenser Microphone
Shure Centraverse CVG12D-B/C Gooseneck Condenser Microphone
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An excellent choice for a desktop or podium microphone, this Shure Centraverse condenser has a 12" gooseneck, with a built-in base and 12-foot XLR cable. Learn more...
Gator GFW-MIC-QRTOP Quick-Release Microphone Attachment
Gator GFW-MIC-QRTOP Quick-Release Microphone Attachment
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Save precious seconds during setup and tear-down time with the Gator GFW-MIC-QRTOP mic attachment. Mounts to any 5/8" threaded microphone stand. Learn more...
Shure SM81 Cardioid Condenser Microphone
Shure SM81 Cardioid Condenser Microphone
New from $349.00 SAVE 19%
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A classic small-diaphragm cardioid condenser microphone, the Shure SM81 captures drum overheads, piano, and any acoustic source with detailed accuracy. Learn more...
Gator GFW-SHELF0909 Frameworks Microphone Accessory Shelf
Gator GFW-SHELF0909 Frameworks Microphone Accessory Shelf
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This 9x9" square platform clamps to your microphone stand or any metal tubing up to 40mm -- perfect for holding your capo, harmonica, phone, notes, and more. Learn more...
Gator Frameworks Quick Release Microphone Clip Adaptor Inserts, 5-Pack
Gator Frameworks Quick Release Microphone Clip Adaptor Inserts, 5-Pack
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That mic on the singer isn't sounding so good. Quick -- swap in a new mic! Save time unscrewing threaded mic clips with Gator quick-release mic clip inserts. Learn more...
Shure SM31FH-TQG Fitness Headset Condenser Microphone
Shure SM31FH-TQG Fitness Headset Condenser Microphone
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New from $99.00 SAVE 20%
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Fitness instructors can trust this Shure headset mic to deliver crisp, clear speech. It's compatible with any Shure wireless bodypack with a TA4F connector. Learn more...
Shure A95UF Transformer
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Like New $26.95
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Give yourself the freedom to use long microphone cables with the Shure A95UF Transformer, which connects any mic to high- or low-impedance inputs. Learn more...
Shure A95U Transformer
Shure A95U Transformer
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Convert 1/4" TS to XLR with no noise or hum! Connect any high- or low-impedance mic to any high- or low-impedance input with the Shure A95U transformer. Learn more...
Gator GU-MIC-SENNEW-2 Titan Waterproof Microphone Case
Gator GU-MIC-SENNEW-2 Titan Waterproof Microphone Case
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Designed with a custom fit for Sennheiser EW wireless systems like the EW135 G3, EW145 G3, and EW165 G3, this waterproof flight case keeps your gear safe. Learn more...
Gator GU-MIC-SENNEW-1 Titan Wireless Microphone Case
Gator GU-MIC-SENNEW-1 Titan Wireless Microphone Case
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Designed with a custom fit for Sennheiser EW wireless systems, the Gator Titan case features a latching system, a soft-grip handle and is pad-lockable. Learn more...
Gator GU-MIC-SENNAVX Titan Waterproof Microphone Case
Gator GU-MIC-SENNAVX Titan Waterproof Microphone Case
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Designed with a custom foam nest for the Sennheiser AVX wireless system, the Gator Titan waterproof case features a latching system and is pad-lockable. Learn more...
Gator Frameworks GFW-MIC-CLIP Standard Microphone Clip
Gator Frameworks GFW-MIC-CLIP Standard Microphone Clip
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The Gator Frameworks GFW-MIC-CLIP heavy-duty mic clip is able to accommodate both US and Euro hardwired mics. Perfect for pod-casting, interviewing, … Learn more...
Gator Frameworks GFW-MIC-0251 Mini Tripod Desktop Microphone Stand
Gator Frameworks GFW-MIC-0251 Mini Tripod Desktop Microphone Stand
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The Gator Frameworks GFW-MIC-0251 lightweight mini tripod design collapses into a compact shape and can be easily slipped into any microphone bag, pocket … Learn more...
Gator Frameworks GFW-MIC-0601 Desktop Round Base Microphone Stand
Gator Frameworks GFW-MIC-0601 Desktop Round Base Microphone Stand
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The Gator Frameworks GFW-MIC-0601 weighted round base keeps your stand securely in place. The bottom features a no-slip, rubber, noise reduction gasket to … Learn more...
Gator Frameworks GFW-MIC-CLIPW Wireless Microphone Clip
Gator Frameworks GFW-MIC-CLIPW Wireless Microphone Clip
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The Gator Frameworks GFW-MIC-CLIPW heavy-duty mic clip is able to accommodate both US and Euro wireless mics. Perfect for podcasting, interviewing, … Learn more...
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BizRate Customer Certified (GOLD) Site
Questions? Our gear experts can help!
800-zZounds (800-996-8637)
When you call, mention priority code 1ZQ-G2YG. Llame Gratis en Español: 844-432-7449
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Shop with those who respect your privacy — we do. Copyright © 1996-2019, zZounds Music, LLC. Terms of use apply.
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A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
 
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Available on
orders $59+
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Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

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no minimum

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Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 1 day! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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Get Your Gear Fast — Without Paying More!

With 3 warehouses across the United States, zZounds' ground shipping reaches many locations within 2 days! Enter your shipping ZIP code at checkout to confirm that your items qualify. Learn more about zZounds shipping.

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close [x]What is this?
A temporary customer reference number is assigned to each customer only while they are shopping on zZounds.com. If you call our customer service department for assistance, this number makes it easier for us to answer any questions you have about products, services or purchases.
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1. zZounds offers the industry‘s most musician-friendly payment plans

zZounds offers a variety of Play as you Pay® installment plans that allow you to get the gear you want today. While our competitors might offer house credit cards that require you to fill out an application and pass a credit check, our payment plans are easy to get, simple to use, and, best of all, accrue zero interest. Unlike those house credit cards that can leave you vulnerable to exorbitant interest charges once the promotional period ends, we never have and never will charge interest when you take advantage of one of the zZounds Play as you Pay® plans.

zZounds payment plans details »

2. zZounds guarantees the lowest price

Seen it for less somewhere else? Get it for less at zZounds. Simply click the “Seen it for less?” link on any product page and as long as we‘re not losing money, we‘ll beat any legitimate competitor‘s lowest price, usually within two hours. Want our best price even faster? Call us at 800-zZounds (800-996-8637), and we‘ll provide you with a lower price on the phone. Also, if you purchase from us and later find the product for less elsewhere, call or email us within 45 days, and we‘ll refund you the difference.

zZounds.com price match details »

3. Nobody Beats zZounds‘ Fast & Free Shipping

At zZounds, we know you want your gear fast, and shipped to you free of charge. That‘s why we have absolutely free ground shipping on every single order shipped within the continental United States. This includes heavy and oversized items. No minimum purchase required. No exclusions. We also ship over 90% of our orders with FREE 2-day shipping. We pull it all off with our strategically placed, coast-to-coast warehouses.

zZounds.com shipping details »

4. zZounds makes returns super easy

Buy it, try it, like it, or return it to us for a full refund. It‘s just that simple. If you‘re not in love with what you bought, return it to zZounds within 45 days, and we‘ll promptly arrange for an exchange or a refund. No hassles. No hidden charges. And if a product‘s defective or damaged, call us at 800-zZounds (800-996-8637), and we‘ll email you a prepaid shipping label so you can easily return it to us at zero cost to you.

zZounds.com return details »

5. zZounds delivers top-rated customer service

zZounds has received multiple Bizrate® Circle of Excellence Platinum awards, placing us in the top 0.7 percent of Bizrate‘s network of 5,200 retailers. Our success in meeting the needs of our customers -- since 1996, we‘ve satisfied over 1,000,000 people -- is due in large part to the fact that zZounds only hires experienced musicians to answer your calls and emails, and they are never paid a commission.

zZounds.com customer service »
close [x]
Available on
orders $59+
learn more

Need it now but short of cash? All we need is the first payment up front and the rest in easy monthly payments!

Fast approval.
We approve everyone, with very few exceptions, as long as we can verify your identity.
No interest. Ever.
It's just as if you paid the whole amount up front!
No paperwork. Nothing to track.
No application to mail or fax, no bills to pay. We automatically charge the payments to your credit card.

We'll wait on your money so you don't have to wait for your gear!

When you checkout, just click the Play as you Pay® checkbox to indicate which installment plan you wish to use.

close [x]
no minimum

learn more

Why fight traffic and pushy salesmen when we'll bring your gear straight to your home, free of charge?

zZounds free shipping is really free!
No hidden charges or hassles on returns.
Fast, reliable delivery
We have warehouses on both coasts, so most shipments arrive in 3 days or less.
close [x]

A guarantee so solid, you never have to worry about price when shopping at zZounds

We'll beat any price
Simply click the Seen it for less? link next to the gear you want or call us at 800-zZounds (800-996-8637)
Got a coupon from another site?
Use it with us - we'll beat those prices, too!
Find a better price after buying from us?
No problem. We'll refund you the difference for 45 days, so you'll never regret buying from zZounds.

You'll still get the trustworthy service you've come to expect from zZounds, without paying more for your gear!